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  5. Reviews of The Byke Heritage Resort - Matheran

Reviews of The Byke Heritage Resort - Matheran This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

MG Road, 410102 Matheran, India

#5 of 22 hotels in Matheran

Guests' Choice

Review Score

Based on 92 hotel reviews

7.7

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.8

  • Location

    8.1

  • Facilities

    7.9

  • Staff

    8.1

  • Value for money

    7.5

  • Free Wifi

    10.0

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Showing 1 - 25

  • Reviewed: May 17, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room appearance and amenities has scope for improvement. Old property.

    Property is good. Lot of open space.

    Stayed in April 2025

  • Reviewed: March 29, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Executive Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Resort is very well maintained, location is perfect and staff is also good and supportive. Activities like evening music, disco, pool, rain dance...are amazing. Food quality is also very good. We enjoyed our stay.

    Stayed in March 2025

  • Reviewed: February 5, 2025

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Executive Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    I like the food (note it's vegetarian only)

    Good property within Matheran

    Stayed in February 2025

  • Reviewed: January 7, 2025

    8.0
    its a pleasure and comfortable stay
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    they should improve the game zone etc. children area

    Ms. Gauri the singer at night is superb with her voice and presentation. Jain and veg food is good

    Stayed in January 2025

  • Reviewed: December 2, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bedsheets and pillow covers should be cleaned as we found few dirt stains on it

    the rooms are pretty big. Equipped with good amenities.

    Stayed in November 2024

  • Reviewed: November 26, 2024

    9.0
    Wonderful
    • Family with young children
    • Large Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Pool could have been temperature controlled.

    Everything was good, the location, the property, the staff, the food, the music. Overall a great experience.

    Stayed in November 2024

  • Reviewed: October 17, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    although I felt little more restoration and maintenance is needed. The doors and curtains need to be taken care of. Far away from the market area.

    The grandeur of the property, nice heritage feel. Staff were helpful. Food was good.

    Stayed in October 2024

  • Reviewed: September 29, 2024

    7.0
    High on Fun, Low on Luxury
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Property is a bit dated, general upkeep and maintenence could be better

    Vast property with host of activity options within the campus

    Stayed in September 2024

  • Reviewed: August 12, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Good

    Stayed in August 2024

  • Reviewed: July 9, 2024

    9.0
    I would recommend this property
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bathrooms not deep cleansed. Blanket was smelling bad so we asked to replace them.

    Amenities such as disc, karaoke, games room. Food was very good. Big property to spend a day in the resort.

    Stayed in July 2024

  • Reviewed: June 15, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Cleanliness could have been better.

    Stayed in June 2024

  • Reviewed: June 4, 2024

    7.0
    Pros and cons
    • Leisure trip
    • Family with young children
    • Executive Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Negative points: 1. Rooms are not well maintained 2. Food is average 3. Indoor activities are not maintained 4. Menu options are few

    The ambience created at the resort was amazing. Following are the plus points: 1. The pool side dinner and breakfast 2. Pool side ambience with live karoake by a good female singer 3. Well maintained adventure activities 4. Huge property

    Stayed in June 2024

  • Reviewed: June 3, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Executive Queen Room with Two Queen Beds
    • Stayed 2 nights

    Room

    Stayed in May 2024

  • Reviewed: June 3, 2024

    9.0
    Overall excellent stay & joyful experience.
    • Leisure trip
    • Family with young children
    • Large Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    2 rooms could have been closer to each other.

    Good variety of breakfast. location is wonderful.

    Stayed in June 2024

  • Reviewed: April 25, 2024

    9.0
    Superb facility, lived up to its reputation!
    • Leisure trip
    • Travelers with friends
    • Executive Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Had to change rooms at the start as needed better bathroom facilities. This was rectified by the staff in a timely manner to our satisfaction

    The ambience, food and activities were good. The adventure activities were a welcome diversion and thoroughly enjoyed it.

    Stayed in March 2024

  • Reviewed: March 28, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room should have had a few more amenities like an electric kettle, a mini fridge. Water bottles were present but no glasses... TV was there but none of the channels worked.

    Great location, food was good. Staff were very helpful

    Stayed in March 2024

  • Reviewed: February 26, 2024

    9.0
    Amazing resort in the stay.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Food is mostly of Gujratis taste.

    It’s a perfect place to relax and get engaged with Nature. Rooms are clean. Food is decent. Inhouse facilities like free adventure sports and massage are worth the money.

    Stayed in February 2024

  • Reviewed: January 31, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Facilities were run down e.g. a tap came off in my hand, phone stopped working and had to use mobile to call reception to fix.

    Staff were friendly, everything was clean

    Stayed in January 2024

  • Reviewed: January 2, 2024

    8.0
    Good property, amazing food and great staff.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The size of the room could have been bigger

    All the food including breakfast was amazing!!

    Stayed in December 2023

  • Reviewed: September 18, 2023

    8.0
    Very pleasant stay in Budget
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights

    Due to moisture the intercom was not working and therefore in room dining was a bit stressful but manageable. Hotel needs maintenance and better housekeeping.

    Food quality was of superb quality. The vegetable varieties were excellent. The serving staff was also very nice. Location of property was excellent. The staff of the Hotel were very nice and supportive.

    Stayed in September 2023

  • Reviewed: June 13, 2023

    9.0
    Value for money
    • Leisure trip
    • Family with young children
    • Executive Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Safeguard should be ensured against snake On 12 th June ( room no 146) showed a photo of wiper snake to reception but no action was taken.

    Service & Rooms

    Stayed in June 2023

  • Reviewed: February 13, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The receptionist as well as managers do not pick calls(may be because of the network issue) Please make sure to connect with them before going. It might be possible you have to make 50+ calls

    Our stay was good, we really enjoyed the ambiance, activities, environment and all. The best was the activities happened in the resort. They were fun.

    Stayed in February 2023

  • Reviewed: August 28, 2025

    6.0
    Not satisfactory for the price and food were very expensive, if you take from buffet.
    • Leisure trip
    • Travelers with friends
    • Executive Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom toilet flush was not in good condition, roof leaking with improper lights Spa was not available 😕 that was the highlight of the resort but not available Because of rain, we were not able to go out for sightseeing, which made us have a dinner buffet that was not a problem, but the buffet was only with 2 options which charged us so much that our whole family could have food for that money for 3 days. Overall, I'm not happy 😕 not for the price I paid for the facilities

    Staff members were polite and good, helpful.

    Stayed in August 2025

  • Reviewed: December 30, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Amazing stay Recommend

    Stayed in December 2024

Showing 1 - 25

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