The location was exceptional. Breathtaking views from balcony and from the room with poolside too. The food was great and they made it sure that we got hot food prepared live in their kitchen. The rooms were clean and hygienic too. The Manager and the staff were very hospitable and made sure we had a comfortable stay. Overall I would give 5 out of 5.

Stayed in September 2025

Food

Atmosphere

Stayed in April 2025

Good Location, staff and facilities Near to center

Stayed in May 2025

Excellent value for money, pictures look better than in reality but can’t complain for the price.

Stayed in March 2025

As its new, not a lot of information available for things to do, and quite a distance if you want to pick up tours in Munnar - though my purpose was to have a 2 centre break in Munnar so didn’t really concern me as next stay was otherside of region. Im sure as it gets established this will be a top class home stay!

Location - superb view and very easy walking distance to Lockhart plantation. Super comfy bed. Hotel is new so beautiful. Excellent food individually cooked for me. Top chef, Renju from Elanza Hotels - best food I’ve had in India especially his egg parotta! Good location for hiking. I’m sure this will be a top class home stay so be prepared to book well ahead if you want a guarantee room.

Stayed in March 2025

Parking was a taboo for me.

It’s an excellent property at a nice location. Spacious room and neat washroom. Nice food and at a lowest price.

Stayed in February 2025

The additional food ordered for lunch and dinner was not that much great..

Sunrise from balcony 💯💯.. You are lucky enough if you get left corner room which gives an additional window..complementary breafast was good.

Stayed in February 2025

No complaints.

It was a lovely stay. The staff were friendly and helpful. Hoping to visit soon.

Stayed in January 2025

What a gem 😻From the efficient check-in/check-out process, each moment was delightful. Also, the hotel has a very secure and safe environment. Great location, beautiful surrounding atmosphere, Most friendly and helpful manager Mohan sir and Supervisor Jenny mam helped me in many ways right from making a special food for my 1 year old baby and staffs Bagyalakshmi Amma and helper Guru made our stay very special and great .First impression of Everything about the hotel was exceptional. It was clean, stylish, room space. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future. One of the best resort "The Clouds End"

Stayed in September 2025

1. Pathetic Service. 2. Room was not space enough. 3. Room Service will not pick your call. 4. Even you have to ask for towel and basic amanities like wifi password, soap etc. 5. They will not able to provide breakfast or dinner on time. 6. Owner manages two hotel at same time with single kitchen due to this lots of chaos happening there. No one is going to listen your requiremet. 7. Pathetic cleanliness, curtains, bed sheets has lots of stains. 8. No restaurants is nearby, you have to have dinner at hotel only.

If you are lucky enough, you would get cloudy view from this hotel because location of this hotel is exterior of Munnar around 15KM away. In rainy season you would get best valley view.

Stayed in August 2025

Great location Value for money Cloud bed view from room balcony

Stayed in July 2025

Totally a bullshit. . This is not ‘CLOUDS END‘...we can't get inn map or google, the propery is named by them is THE CLOUDS.(u can check it) Its not a resort ,its only a multy story building with only 6 rooms..pool is very small in size of 20feet x 12feet . Property is situated in a 15 cent of land. Vehicle parking and drive in to property isvery risky and only for expert drivers.. Staffs behavior is very very bad.. Room rent is very high for this room..7000+tax(no break fast,no dinner,no tea and snaks)ALL R CHARGEABLE. Rooms r not clean. .toilet seat is broken. .

Totally a bullshit. . This is not ‘CLOUDS END‘...we can't get inn map or google, the propery is named by them is THE CLOUDS.(u can check it) Its not a resort ,its only a multy story building with only 6 rooms..pool is very small in size of 20feet x 12feet . Property is situated in a 15 cent of land. Vehicle parking and drive in to property isvery risky and only for expert drivers.. Staffs behavior is very very bad.. Room rent is very high for this room..7000+tax(no break fast,no dinner,no tea and snaks)ALL R CHARGEABLE. Rooms r not clean. .toilet seat is broken. .

Stayed in May 2025

Other than location I don't like the whole property

Location

Stayed in May 2025

Excellent stay and very good people

Stayed in April 2025

There is nothing tht u wont like

Everything! , the location, rooms. It was was amazing

Stayed in March 2025

We booked all rooms with balcony, but we got one room on the ground floor which had no washing basin and small room, all rooms no toilet tissues, room tissue box, No kettle for hot water. Not met our expectations. During that time the resort was just newly opened.

Breakfast good and Location superb

Stayed in January 2025

The resorts offer all the necessary facilities, but the lack of proper organization leads to customer disappointment

All the breakfast dishes were good, but availability was poor. Despite discussing the timing, they failed to serve it on time

Stayed in February 2025

The view from the room and the food♥️

Stayed in February 2025

Swimming pool water is not good

We had a wonderful stay and we had fantastic experience

Stayed in February 2025

Very bad food and they charges double Staffs are not friendly

Budget friendly Nice location Very neat and clean Nice view from balcony

Stayed in February 2025

Brakefast was below average

Extent view 😍 from the room . You can also watch sunrise.

Stayed in February 2025

It was an excellent Stay in munnar . As though we have arrived little early in the weekend Mr.Pushpan (who was excellent in his duty ) some how managed to check in early as possible . The morning Sunrise view from the balcony was truely exceptional . And food was excellent with varieties of choice . Overall it was a memmorable Stay . And i Strongly recommend this resort for all those who are planning for Munnar trip .

Stayed in February 2025

Waste management

Location, best pricing, friendly staff, and clean food.

Stayed in January 2025

Facilities and Staff behaviour is outstanding. The view from the Room is the real Gem. Once you reach there you will book this property next time.

Stayed in February 2025