Reviews of The Fern Residency Kolkata 3 stars
204,Main Arterial Road, Noapara Rajarhat, New town, Opp- City Centre II, ( Very Near to Airport), 700157 Kolkata, India
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Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewWe had booked a three day stay at the hotel recently for attending a conference at Rajarhat. The location of hotel as advertised is on the main road and makes it an easy access to public transports. Fairly close to the airport. It is a convenient business hotel. We had to check out after the first day due completely personal reason. The staff was extremely helpful with the early check out.
Reviewed: 2 November 2024 · Stayed in October 2024
Verified reviewReviewed: 29 October 2024 · Stayed in October 2024
Verified reviewReviewed: 16 October 2024 · Stayed in October 2024
Verified reviewReviewed: 30 September 2024 · Stayed in September 2024
Verified reviewReviewed: 24 September 2024 · Stayed in September 2024
Verified reviewYes
Reviewed: 23 September 2024 · Stayed in September 2024
Verified reviewGood vegetarian food spread.
fruit spread more would be better
Thank you so much for staying with us and also for taking time on to your valuable feedback. We would also like to thank you for rating us Three star on to our hospitality service and me my team will try to serve you best hospitality experience on your next visit, which can feel you to give us a 5 star rating and also we will discuss about your concern with the management.. Asst.FRONT OFFICE MANAGER Jayant Singh
Thank you so much for staying with us and also for taking time on to your valuable feedback. We would also like to thank you for rating us Three star on to our hospitality service and me my team will try to serve you best hospitality experi… Show more
Reviewed: 21 September 2024 · Stayed in September 2024
Verified reviewStaff behavior. They're supportive and helpful. Room was clean and comfortable. Location was good.
Worst free wifi I've ever had. Initially, room AC was not working properly. After calling mechanic for 2 times, it has been improved. Breakfast was not served as complementary. I'd to pay extra for that.
Thank you so much for staying with us and also for taking time on to your valuable feedback. We would also like to thank you for rating us Three star on to our hospitality service and me my team will try to serve you best hospitality experience on your next visit, which can feel you to give us a 5 star rating and also we will discuss about your concern with the management.. Asst.FRONT OFFICE MANAGER Jayant Singh
Thank you so much for staying with us and also for taking time on to your valuable feedback. We would also like to thank you for rating us Three star on to our hospitality service and me my team will try to serve you best hospitality experi… Show more
Reviewed: 16 September 2024 · Stayed in September 2024
Verified reviewNothing
Low light, no cleanliness
Reviewed: 11 September 2024 · Stayed in August 2024
Verified reviewReviewed: 2 September 2024 · Stayed in September 2024
Verified reviewstaff behaviour was good; cleanliness was good; breakfast was also quite good.
overpriced rooms; room size small;tv and ac was not working properly
Thank you so much for staying with us and also for taking time on to your valuable feedback. We would also like to thank you for rating us Three star on to our hospitality service and me my team will try to serve you best hospitality experience on your next visit, which can feel you to give us a 5 star rating and also we will discuss about your concern with the management.. Asst.FRONT OFFICE MANAGER Jayant Singh jayant singh
Thank you so much for staying with us and also for taking time on to your valuable feedback. We would also like to thank you for rating us Three star on to our hospitality service and me my team will try to serve you best hospitality experi… Show more
Reviewed: 28 August 2024 · Stayed in August 2024
Verified reviewReviewed: 26 May 2024 · Stayed in May 2024
Verified reviewExcellent Hotel
Reviewed: 19 May 2024 · Stayed in May 2024
Verified reviewThe property is not likeable
The location is very bad The parking guard was extremely rude and angry when we asked for parking space which is expected in a 1 night stay The rooms were very dingy and not up to the mark and the staff is sluggish
Dear Sneha, We're disheartened to learn about your disappointing experience at our property. It's concerning to hear your feedback about the location, and we'd be eager to understand more about what specifically affected your impression in this area so that we can explore ways to enhance our guests' experiences. The behavior you described from the parking guard is unacceptable. We hold our staff to high standards of professionalism and courtesy, and what you encountered is certainly not the norm for us. Rest assured, we will be addressing this with the individual concerned to ensure this is an isolated incident that will not be repeated. Regarding the conditions of your room, we acknowledge your dissatisfaction and are already implementing steps to ensure our rooms meet the expectations of cleanliness, comfort, and functionality that our guests rightly deserve. Finally, we regret that our staff's responsiveness did not meet your needs. We are conducting a review of our service protocols and training to improve our team's efficiency and attentiveness. We value your feedback as it provides us with vital information to improve our service. If you would be willing to give us a chance to turn your experience around, please reach out to us directly. We're committed to making it right and hope to have the opportunity to welcome you back for a more positive experience. Jayant Singh
Dear Sneha, We're disheartened to learn about your disappointing experience at our property. It's concerning to hear your feedback about the location, and we'd be eager to understand more about what specifically affected you… Show more
Reviewed: 14 May 2024 · Stayed in May 2024
Verified reviewNothing only worst service and abnormal charging
Nothing was there
Reviewed: 24 April 2024 · Stayed in April 2024
Verified reviewPoor maintenance and indifferent service
Poor Maintenance and indifferent service
Reviewed: 16 April 2024 · Stayed in March 2024
Verified reviewThe food was good. Staffs were fine.
Had there’s been options to smoke near the room, it would have been perfect!
Reviewed: 22 March 2024 · Stayed in February 2024
Verified reviewReviewed: 11 March 2024 · Stayed in March 2024
Verified reviewReviewed: 6 March 2024 · Stayed in March 2024
Verified reviewReviewed: 17 February 2024 · Stayed in February 2024
Verified reviewReviewed: 1 February 2024 · Stayed in January 2024
Verified reviewReviewed: 28 January 2024 · Stayed in November 2023
Verified review