Reviews of Vivanta Pune, Hinjawadi 5 stars
Xion Complex, Wakad Road, 411057 Pune, India
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewFood & new Restaurant was super quality. Overall staff & their hospitality is top notch.
Room could have been better.. there was drainage & leakage in the bathroom.. so there is scope for improvement.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewI like the hospitality, the facilities and the overall ascetics of the room.
One the bath room drain is a issue that needs a look and Second, despite me seeking and getting a approval for a late check out for 1 PM, I still receive calls reminding me of check-out time and policy, this was a bother then because I was sleeping as I had a massive headache which was informed to the front desk while seeking the late check out.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewHospitality, restaurant decor, good food
Bathroom needs renovation
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in June 2025
Verified reviewI have still not received the tax invoices against my stay with proper GST number, furnished at the time of checkout.
I have still not received the tax invoices against my stay with proper GST number, furnished at the time of checkout. After multiple reminders no update. Chaitanya Narula is marked on the emails.
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewAmazing & Tasty breakfast spread.
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in May 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in April 2025
Verified reviewReviewed: 15 July 2025 · Stayed in April 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewView from the room Clean room Amenities in the room Food quality and Buffet offerings Friendly and efficient Service by all the staff members
Reviewed: 11 July 2025 · Stayed in June 2025
Verified reviewReviewed: 5 July 2025 · Stayed in May 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewThe property was clean
This is Vivanta by Taj. The property does not look like one. It has no aura of being a 4/5 star property. The pool is too small. The breakfast area is extremely weird to look at. When you are paying 10K for a property it should be worth staying it. Unfortunately wasn’t
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it… Show more
Reviewed: 4 July 2025 · Stayed in June 2025
Verified reviewSubject: Extremely Disappointing Experience with Travel Arrangements – Urgent Attention Required Dear Taj Team, I am writing this with deep disappointment and concern regarding my recent experience with your team, which was not only unpleasant but also completely unexpected from a prestigious institution like Taj. Prior to my visit, I had explicitly requested assistance with travel arrangements for my transit from Mumbai to Pune, trusting the esteemed standards of service that Taj is known for. Unfortunately, despite my reliance on your team and multiple follow-ups, there was no response or support provided. At the very last minute, I was forced to arrange a local cab service on my own – a choice that was not only unsafe but also resulted in a significant delay to a critical business meeting. This delay has caused not just monetary loss but also considerable mental stress and reputational impact. I am utterly shocked and disheartened that such negligence could happen under the Taj brand, where I’ve always had exemplary experiences in the past and have been a loyal guest on multiple occasions. I sincerely hope this feedback is taken seriously and escalated to the concerned leadership. I request a formal acknowledgment of this issue, and an explanation of how such a lapse occurred. Such experiences, especially when tied to guest safety and trust, must never be overlooked. Warm regards, Ankit Jain 9873772629
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it… Show more
Reviewed: 30 June 2025 · Stayed in May 2025
Verified reviewHotel location is very good.
Breakfast area was not proper and even the plates, bowls were not clean. Huge scope to improve the breakfast setup.
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in May 2025
Verified reviewLocation
Rooms small . Not enough dining options
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent … Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewMore pet friendly areas are needed as it is a pet friendly hotel
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it… Show more
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewI liked the hospitality. I and my wife went there for one night with our 6 month old baby. The proactive receptionist kindly informed us to call in-room dining for baby's food (boiled apple, soup etc) Also the housekeeping arranged a baby cot for our baby. Loved the experience and looking forward to more stays at vivanta
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.