Reviews of The Hans, New Delhi 4 stars
15 Barakhamba Road Connaught Place, 110001 New Delhi, India
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe hotel provided a peaceful environment and pleasantly exceeded expectation. Housekeeping and facilities were impressive, contributing to the positive experience.
However, my interaction with the reception desk was disappointing. While my request for a 1-hour late check-out was initially acknowledged, I was later called and asked to check out at the normal time, which caused inconvenience. This lapse in communication left a poor impression despite the otherwise good stay. I was forced to wait at the lobby with my 4 year old daughter until my wife returned. Improvement is needed in the reception desk's handling of guest requests to ensure a smoother experience.
Dear Guest, Greetings from The Hans !!! Thank you for taking the time to share your feedback with us. We always appreciate hearing from our guests, as it helps us improve our services. I understand that your recent experience did not fully meet your expectations. I sincerely apologize for any inconveniences you may have faced during your stay. Your comments are valuable, and we are committed to addressing the areas you highlighted. Please know that we are actively working to enhance our guest experience. If you have any specific suggestions or further details to share, I would love to hear them. Thank you once again for your feedback. We hope to welcome you back in the future and provide you with a stay that exceeds your expectations. Warm Regards, Vivek Jha Front Office Manager
Dear Guest, Greetings from The Hans !!! Thank you for taking the time to share your feedback with us. We always appreciate hearing from our guests, as it helps us improve our services. I understand that your recent experience did not ful… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe location is excellent
The beds are uncomfortable
Dear Guest, Greetings from The Hans !!! Thank you for taking the time to share your feedback with us. We always appreciate hearing from our guests, as it helps us improve our services. I understand that your recent experience did not fully meet your expectations. I sincerely apologize for any inconveniences you may have faced during your stay. Your comments are valuable, and we are committed to addressing the areas you highlighted. Please know that we are actively working to enhance our guest experience. If you have any specific suggestions or further details to share, I would love to hear them. Thank you once again for your feedback. We hope to welcome you back in the future and provide you with a stay that exceeds your expectations. Warm Regards, Vivek Jha Front Office Manager
Dear Guest, Greetings from The Hans !!! Thank you for taking the time to share your feedback with us. We always appreciate hearing from our guests, as it helps us improve our services. I understand that your recent experience did not ful… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewLocation is good. Close to cannught place
King size room is small. Lift not working. Had to come from stairs from 21st floor to 10th floor. You will have to carry your luggage yourself. Room service is very slow. No one picks the phone. 3 days stay and bathroom drain choked. Only on checkout day it was working. Complained 2 times. No botheration at all. Wont stay again.
Dear Guest, Greetings from The Hans !!! Thank you for taking the time to share your feedback with us. We always appreciate hearing from our guests, as it helps us improve our services. I understand that your recent experience did not fully meet your expectations. I sincerely apologize for any inconveniences you may have faced during your stay. Your comments are valuable, and we are committed to addressing the areas you highlighted. Please know that we are actively working to enhance our guest experience. If you have any specific suggestions or further details to share, I would love to hear them. Thank you once again for your feedback. We hope to welcome you back in the future and provide you with a stay that exceeds your expectations. Warm Regards, Vivek Jha Front Office Manager
Dear Guest, Greetings from The Hans !!! Thank you for taking the time to share your feedback with us. We always appreciate hearing from our guests, as it helps us improve our services. I understand that your recent experience did not ful… Show more
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in June 2025
Verified reviewReviewed: 8 August 2025 · Stayed in July 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewThe room was located perfectly on the 19th Floor with the view from the room excellent. Also the hotel location is perfect and centrally located near Connaught Place at Barakhamba Road. The breakfast was appetizing and good to the palete. We could not ask for more.
If the hotel would have transport desk it would have been much better.
Dear Guest, Greetings from The Hans !!! We are honored to receive such a heart-warming note of your kind commendations of The Hans, New Delhi. Thank you so much for your continued patronage and taking out time to share your recent stay experience with us. We are pleased to know that the services and facilities offered to you were to your satisfaction. I have shared your feedback with team and your appreciation means the world to our people as it inspire and encourage them in their continuous pursuit of excellence. We are grateful to you for your kind words that fuel our passion to keep striving for excellence and look forward to many more opportunities of welcoming you back soon. Best Regards, Vivek Jha Front Office Manager
Dear Guest, Greetings from The Hans !!! We are honored to receive such a heart-warming note of your kind commendations of The Hans, New Delhi. Thank you so much for your continued patronage and taking out time to share your recent stay expe… Show more
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewGood and clean room . Nice food and place..
Having less charging points. Other than that it was fantastic hotel .
Dear Guest, Greetings from The Hans !!! We are honored to receive such a heart-warming note of your kind commendations of The Hans, New Delhi. Thank you so much for your continued patronage and taking out time to share your recent stay experience with us. We are pleased to know that the services and facilities offered to you were to your satisfaction. I have shared your feedback with team and your appreciation means the world to our people as it inspire and encourage them in their continuous pursuit of excellence. We are grateful to you for your kind words that fuel our passion to keep striving for excellence and look forward to many more opportunities of welcoming you back soon. Best Regards, Vivek Jha Front Office Manager
Dear Guest, Greetings from The Hans !!! We are honored to receive such a heart-warming note of your kind commendations of The Hans, New Delhi. Thank you so much for your continued patronage and taking out time to share your recent stay expe… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewOnly the location everything else is just waste of money
A very bad attitude of the front desk staff. Stinking rooms and bad service. They just don't care for the comfort of the guest and only want to cheat and scam you off for your money. Please go to some other place where at least you will be cared for with dignity
Dear Guest, Greetings from The Hans !!! Thank you for reaching out and sharing your concerns regarding your recent stay with us. I sincerely apologize for the experience you had, as it does not reflect the high standards we strive to maintain at The Hans New Delhi. I am truly sorry to hear about the rude behavior you encountered from our front desk staff and the condition of your room. Your feedback is invaluable, and I assure you that I will address these issues with our team to ensure that we provide the courteous and professional service our guests deserve. Additionally, I will investigate the room condition you described to prevent such occurrences in the future. We appreciate your feedback and hope to have the opportunity to restore your faith in our hotel. Please feel free to reach out if you have any further concerns or if there is anything else I can assist you with. Warm regards, Vivek Jha Front Office Manager
Dear Guest, Greetings from The Hans !!! … Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewBest Location, Property was Middle of the City
Dear Guest, Greetings from The Hans !!! We are honored to receive such a heart-warming note of your kind commendations of The Hans, New Delhi. Thank you so much for your continued patronage and taking out time to share your recent stay experience with us. We are pleased to know that the services and facilities offered to you were to your satisfaction. I have shared your feedback with team and your appreciation means the world to our people as it inspire and encourage them in their continuous pursuit of excellence. We are grateful to you for your kind words that fuel our passion to keep striving for excellence and look forward to many more opportunities of welcoming you back soon. Best Regards, Vivek Jha Front Office Manager
Dear Guest, Greetings from The Hans !!! We are honored to receive such a heart-warming note of your kind commendations of The Hans, New Delhi. Thank you so much for your continued patronage and taking out time to share your recent stay expe… Show more
Reviewed: 2 July 2025 · Stayed in June 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReviewed: 26 June 2025 · Stayed in April 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 13 May 2025 · Stayed in May 2025
Verified reviewThe room big space and fantastic view
Had to carry my own luggages to the room
Dear Guest, Greetings from The Hans !!! We are honored to receive such a heart-warming note of your kind commendations of The Hans, New Delhi. Thank you so much for your continued patronage and taking out time to share your recent stay experience with us. We are pleased to know that the services and facilities offered to you were to your satisfaction. I have shared your feedback with team and your appreciation means the world to our people as it inspire and encourage them in their continuous pursuit of excellence. We are grateful to you for your kind words that fuel our passion to keep striving for excellence and look forward to many more opportunities of welcoming you back soon. Best Regards, Vivek Jha Front Office Manager
Dear Guest, Greetings from The Hans !!! We are honored to receive such a heart-warming note of your kind commendations of The Hans, New Delhi. Thank you so much for your continued patronage and taking out time to share your recent stay expe… Show more
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewReviewed: 4 May 2025 · Stayed in May 2025
Verified reviewReviewed: 27 April 2025 · Stayed in April 2025
Verified review