Reviews of The Hosteller Shimla
Near Daizy Bank Estate, The Mall, Shimla, Himachal Pradesh, 171001 Shimla, India

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Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewOne of the finest staff. Highly recommend
Ohai Anmol! Thank you for taking the time to share your positive feedback following your recent experience at The Hosteller. Our team works hard to create a welcoming and comfortable environment for travellers like yourself, and it's rewarding to see that reflected in your review. We understand the importance of a great travel experience, and we're grateful to have been a part of yours. It was great hosting you and we look forward to seeing you soon. -Team TH.
Ohai Anmol! Thank you for taking the time to share your positive feedback following your recent experience at The Hosteller. Our team works hard to create a welcoming and comfortable environment for travellers like yourself, and it's … Show more
Reviewed: 19 August 2025 · Stayed in July 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in July 2025
Verified reviewOhai Traveller! Thank you for taking the time to share your positive feedback following your recent experience at The Hosteller. Our team works hard to create a welcoming and comfortable environment for travellers like yourself, and it's rewarding to see that reflected in your review. We understand the importance of a great travel experience, and we're grateful to have been a part of yours. It was great hosting you and we look forward to seeing you soon. -Team TH.
Ohai Traveller! Thank you for taking the time to share your positive feedback following your recent experience at The Hosteller. Our team works hard to create a welcoming and comfortable environment for travellers like yourself, and it… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe host, cleanliness and they provide iron for clothes as well.
The checkin process was very complicated. They don't accept cash money. Location is very far. Lungs were out while walking to reach there. College students always disturb in bunk beds. They drink, they shout, they watch loud reels, they even do sex in their bunk beds. It was disturbing.
Ohai Traveller! Thank you for taking the time to share your positive feedback following your recent experience at The Hosteller. Our team works hard to create a welcoming and comfortable environment for travellers like yourself, and it's rewarding to see that reflected in your review. We understand the importance of a great travel experience, and we're grateful to have been a part of yours. It was great hosting you and we look forward to seeing you soon. -Team TH.
Ohai Traveller! Thank you for taking the time to share your positive feedback following your recent experience at The Hosteller. Our team works hard to create a welcoming and comfortable environment for travellers like yourself, and it… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in May 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewGreat ambience
N/A
Ohai Kaashi! Thank you for taking the time to share your positive feedback following your recent experience at The Hosteller. Our team works hard to create a welcoming and comfortable environment for travellers like yourself, and it's rewarding to see that reflected in your review. We understand the importance of a great travel experience, and we're grateful to have been a part of yours. It was great hosting you and we look forward to seeing you soon. -Team TH.
Ohai Kaashi! Thank you for taking the time to share your positive feedback following your recent experience at The Hosteller. Our team works hard to create a welcoming and comfortable environment for travellers like yourself, and it's… Show more
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in June 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewIt was very clean and neat. Staff are very friendly and helpful. From the time of booking itself I was getting proper instructions from the team. They properly guided to reach the location. I had some difficulties for speaking in Hindi but it was covered up by the English speaking staff. Mr.Gaurav who is AGM, helped a lot and guided
Ohai Riji! Thank you for taking the time to share your positive feedback following your recent experience at The Hosteller. Our team works hard to create a welcoming and comfortable environment for travellers like yourself, and it's rewarding to see that reflected in your review. We understand the importance of a great travel experience, and we're grateful to have been a part of yours. It was great hosting you and we look forward to seeing you soon. -Team TH.
Ohai Riji! Thank you for taking the time to share your positive feedback following your recent experience at The Hosteller. Our team works hard to create a welcoming and comfortable environment for travellers like yourself, and it's r… Show more
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewLarge group bookings in dorms
Ohai Stalin! Thank you for taking the time to share your positive feedback following your recent experience at The Hosteller. Our team works hard to create a welcoming and comfortable environment for travellers like yourself, and it's rewarding to see that reflected in your review. We understand the importance of a great travel experience, and we're grateful to have been a part of yours. It was great hosting you and we look forward to seeing you soon. -Team TH.
Ohai Stalin! Thank you for taking the time to share your positive feedback following your recent experience at The Hosteller. Our team works hard to create a welcoming and comfortable environment for travellers like yourself, and it's… Show more
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReviewed: 28 May 2025 · Stayed in April 2025
Verified reviewReviewed: 25 May 2025 · Stayed in May 2025
Verified reviewReviewed: 25 May 2025 · Stayed in May 2025
Verified reviewBeds very not clean
Hi Kiran, first off, we really appreciate you taking some time out to review us so soon after staying at The Hosteller! We're sorry to hear that your experience did not meet expectations in certain aspects. We regret that you didn’t reach out to us via Glu during your stay, as our team is always available and ready to address any concerns promptly. Had we been informed, we would have acted swiftly to resolve the issue to ensure your satisfaction. Our pricing structure is thoughtfully designed to reflect the quality of our services, amenities, and overall experience. Prices may vary based on factors such as booking time, day, and season to ensure flexibility and accommodate a wide range of preferences. We sincerely apologise for any inconvenience you may have faced during your stay. Please note that we will take proactive measures to enhance the areas that you have highlighted. It was great hosting you, and we look forward to seeing you soon. -Team TH.
Hi Kiran, first off, we really appreciate you taking some time out to review us so soon after staying at The Hosteller! We're sorry to hear that your experience did not meet expectations in certain aspects. We regret that you didn’t re… Show more
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewReviewed: 9 May 2025 · Stayed in May 2025
Verified reviewReviewed: 6 May 2025 · Stayed in May 2025
Verified reviewReviewed: 6 May 2025 · Stayed in April 2025
Verified reviewGood location, staff was helpfull. Nice and clean dormitory
Ohai Aurélia! Thank you for taking the time to share your positive feedback following your recent experience at The Hosteller. Our team works hard to create a welcoming and comfortable environment for travellers like yourself, and it's rewarding to see that reflected in your review. We understand the importance of a great travel experience, and we're grateful to have been a part of yours. It was great hosting you and we look forward to seeing you soon. -Team TH.
Ohai Aurélia! Thank you for taking the time to share your positive feedback following your recent experience at The Hosteller. Our team works hard to create a welcoming and comfortable environment for travellers like yourself, and it'… Show more
Reviewed: 6 May 2025 · Stayed in May 2025
Verified reviewRoom is clean and view is excellent
No staff facilities and food quality is too poor
Hi Sen! Thank you for sharing your feedback following your stay with us. We want to emphasise that we take all concerns seriously and are committed to addressing them with the utmost professionalism. However, we are of the standpoint that the concerns raised in your review are not accurate and do not reflect the true nature of the situation. The Hosteller is a chain of backpacker hostels, not hotels, and our experience reflects that. We prioritise community-driven spaces, a laid-back social atmosphere, and a no-frills approach to hospitality. Our lean hospitality model means we operate without porters, valet services, in-room dining or unnecessary add-ons, allowing us to provide quality stays at affordable prices. If you're looking for a traditional hotel experience, we recommend exploring hotel options that may better suit your needs. We encourage all guests to review our offerings before booking to ensure they align with their expectations. - Team TH
Hi Sen! Thank you for sharing your feedback following your stay with us. We want to emphasise that we take all concerns seriously and are committed to addressing them with the utmost professionalism. However, we are of the standpoint that … Show more