Reviews of The Ivy House Sethan
The Ivy House, Hamta, Sethan, 175136 Manāli, India
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Reviewed: 7 March 2024 · Stayed in March 2024
Verified reviewReviewed: 3 January 2024 · Stayed in January 2024
Verified reviewThe location was awesome. Property owner Pooja kept us updated. Care taker Gattu bhaiya is very very kind and sweet. The rooms and washrooms are clean.
Nothing
Reviewed: 1 January 2024 · Stayed in December 2023
Verified reviewReviewed: 20 December 2023 · Stayed in December 2023
Verified reviewOnly Location is good.
Staff behavior is very bad.. Initially we have booked 2 family rooms for 7 people from booking.com which is efficient for us respect to Booking.com But before 2-3 days of our entire journey, owner of that homestay name as Pooja Yadav, she called me and told to increase the room rent because for 7 people they will provide 3 rooms. At the last moment I don't have any other option because Sethan is off beat place so I need to pay extra 2500 rs . Whenever we stayed in there , they only provided 2 rooms instead of 3 rooms. Another things, we have booked 5 plate of Dinner which was sufficient for 7 people, and we had managed that one but they wanted charge of 7 people. So, it's very bad experience for us.I travel many places in India for last 8-9 years but this is the worst experience for me.
I always try to do my best when hosting my guests. 1. The price mentioned on booking.com were not correct and that is why we called you cancel you to booking or pay extra for extra person. As you booked for 7 people, but the price quoted was for two. 2. Over the call we mutually agreed on a price and you were ok with it. The price was never forced on you. 3. I don’t own the cafe where you had your dinner. The owner of the cafe asked me to charge for you 7 plates as all 7 of you had dinner. FYI - 7 ppl can’t eat in 5 plates as per the restaurant policy. 4. I never denied you your 3rd room. You yourself settled in 2 adjoining rooms thinking that you would get discount for not using the other room. In the morning I was having a word with you driver and he told me that you never intended to use the other room in search of a discount. 5. I don’t want to disclose the booking price here but as per my understanding and experience you got a very good deal. Honestly, if all the above is untrue and you still feel cheated the stay is on me. I will happily refund you the full amount. Regards Ivy
I always try to do my best when hosting my guests. 1. The price mentioned on booking.com were not correct and that is why we called you cancel you to booking or pay extra for extra person. As you booked for 7 people, but the price quoted w… Show more
Reviewed: 22 January 2023 · Stayed in January 2023
Verified review