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  5. Reviews of Lemon Tree Hotel Chennai

Reviews of Lemon Tree Hotel Chennai This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

72, Sardar Patel Road, 600032 Chennai, India

#321 of 500 hotels in Chennai

Guests' Choice

Review Score

Based on 99 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.2

  • Location

    8.3

  • Facilities

    7.0

  • Staff

    7.7

  • Value for money

    6.7

  • Free Wifi

    7.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 20, 2025

    7.0
    Ok
    • Business trip
    • Solo traveler
    • Business Room
    • Stayed 1 night
    • Submitted from a mobile device

    Restaurant

    All good

    Stayed in August 2025

  • Reviewed: April 7, 2025

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Superior Room with10% off on F&B
    • Stayed 1 night
    • Submitted from a mobile device

    Wash basin in toilet blocked. Staff in kitchen not versed with communicating menu available for room service

    Friendly staff at reception...who even upgraded my room.

    Stayed in April 2025

  • Reviewed: February 10, 2025

    7.0
    Ok
    • Business trip
    • Group
    • Business Room
    • Stayed 3 nights

    Bed quality. Too soft and hence prone to spondylitis. Rate is on a bit higher side

    Ambience, food, behaviour, room cleaness, etc

    Stayed in January 2025

  • Reviewed: January 3, 2025

    8.0
    Comfortable stay at a hotel in the city Center
    • Leisure trip
    • Couple
    • Superior Room with10% off on F&B
    • Stayed 1 night
    • Submitted from a mobile device

    Availability of hotel cars at a more reasonable price

    Good location. Helpful staff. Except for the leaking air conditioners in the lobby, the rest were good. We had a comfortable stay.

    Stayed in December 2024

  • Reviewed: October 24, 2024

    8.0
    Pleasent enough
    • Leisure trip
    • Travelers with friends
    • Business Room
    • Stayed 1 night
    • Submitted from a mobile device

    Clean and well located

    Stayed in August 2024

  • Reviewed: February 14, 2024

    7.0
    Overall my stay was good because of the few employees who taken care of my needs.
    • Business trip
    • Solo traveler
    • Business Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room is small and amenities also not up to the standard.Actually it is not meet my expectations.

    Breakfast and dinner was good.Specially I should thank to Kiran and Lakshmi.Very caring and always checked about my food.

    Stayed in February 2024

  • Reviewed: January 29, 2024

    6.0
    Good location and amenities. They can and should enhance there services to justify the charges.
    • Business trip
    • Solo traveler
    • Business Room
    • Stayed 4 nights

    Services especially room services were horrific. Room clearance needing followup and not done overnight. Checkin and Checkout taking time

    Location and Amenities were good and value for money

    Stayed in January 2024

  • Reviewed: October 13, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Business Room
    • Stayed 1 night
    • Submitted from a mobile device

    Reception could be more posh and attractive There should be a safe in the room for the price you charge

    Breakfast was reasonable Front staff were extremely helpful all 3 of them eg Prabhu

    Stayed in October 2023

  • Reviewed: July 26, 2023

    7.0
    Nice rooms & good service, but expensive for non-complimentary breakfast
    • Business trip
    • Family with young children
    • Business Room
    • Stayed 1 night
    • Submitted from a mobile device

    For the room without complimentary breakfast & water bottles, the price is too much.

    The room was spacious enough, neat & clean.

    Stayed in July 2023

  • Reviewed: April 5, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • Business Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room offered had to be changed as it was not the one I had booked. Even in the new room I needed a few things taken care of as they were disfunctional

    Staff were good.

    Stayed in February 2023

  • Reviewed: June 15, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Business Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff was supportive and helpful. Mohan duty manager was very humble and very supportive.

    Stayed in June 2025

  • Reviewed: February 11, 2025

    2.0
    Very Poor
    • Business trip
    • Family with young children
    • Business Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel is not neat. Numerous cockroaches found running on the food.....while dinning for breakfast, so called complimentary breakfast......Food quality was bad. It's not worth the money.... No privacy even inside the room, as we couldn't lock the door from inside. House keeping staff entered the room while I was sleeping.... As there is no system to know whether the guest is inside the room or not.... I didn't find time to discuss these issues with the hotel management.....

    Location

    Stayed in February 2025

  • Reviewed: February 6, 2025

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Business Room
    • Stayed 1 night

    We were confirmed rooms of 258 sq ft but rooms given were much smaller...at 11 pm night we were made to wait for rooms and rooms given to us were far from each other .. front desk was not cooperative n unpleasent..

    Stayed in February 2025

  • Reviewed: January 30, 2025

    1.0
    2 star Quality from Inside
    • Business trip
    • Family with young children
    • Business Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The Hotel represents itself as 4 star property but the room and specially the bathroom are poor grade, stinky and not even of 2 star quality. The Hotel doesn't justify the price they charge and it's only booked for location nearby Airport. Food spread is also limited and average taste. Staff doesn't care about Morning wake up cals.

    Location

    Stayed in January 2025

  • Reviewed: January 12, 2025

    9.0
    Wonderful
    • Family with young children
    • Superior Room with10% off on F&B
    • Stayed 1 night
    • Submitted from a mobile device

    None

    Good

    Stayed in January 2025

  • Reviewed: January 6, 2025

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Superior Room with10% off on F&B
    • Stayed 1 night
    • Submitted from a mobile device

    Cleanliness

    Stayed in January 2025

  • Reviewed: November 14, 2024

    1.0
    Very Poor
    • Leisure trip
    • Solo traveler
    • Business Room
    • Stayed 1 night

    They should keep staff who are human beings !

    No food Worst experience from the reception staff Most arrogant staff in the World In fact one other guy was holding on to the throat of a receptionist when I landed -such is the behaviour they give

    Stayed in November 2024

  • Reviewed: September 4, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Business Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There is nothing here to say. But I request the management to take care of some nails near restroom at room # 408. Sometimes it stick outside the floor and it's not safe for our toe. Please look in to that

    Customer service as its best. Very friendly. Prompt response

    Stayed in August 2024

  • Reviewed: July 28, 2024

    3.0
    Average.
    • Leisure trip
    • Couple
    • Business Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The rest room was not clean.The wifi was not working intially and staff was not helpful.The hotel reception area need upgrading.food quality was just average.The room rent is overrated for the facilities and cleanliness.

    Location

    Stayed in July 2024

  • Reviewed: July 21, 2024

    1.0
    Very bad
    • Business trip
    • Solo traveler
    • Business Room
    • Stayed 2 nights
    • Submitted from a mobile device

    In room dining and bed is also very poor

    Services are pathetic Bed and pillows are not well maintained Old and obsolete items are used In room dining is also very bad

    Stayed in July 2024

  • Reviewed: July 15, 2024

    5.0
    Not enough staffs and system is not good. Food was good.
    • Leisure trip
    • Group
    • Business Room
    • Stayed 2 nights

    The service level was bad. I checked in at 3AM on 12th morning. To my surprise no body helped me to bring my luggage to the lobby. Previous day I telephoned from Dubai and Lemontee confirmed that the room with 2 beds would be provided. But on my arrival I was given a room with sigle bed and very small room (807). Next day they agreed to shift me. No one helped me to transfer the luggage. I have to do it myself. To my surprise I was given a "smoking room (room no. 302)". I have to stay till evening . The whole floor and the room was stinking with cigarette smell. Later in the evening they gave the right room (room no 602). Again I have to carry my luggage to the new room . The only consolation was the lady receptionist accepted my request for late check out on 13th evening. I will not blame the front office staff. They were very apologetic. First thing, there is not enough people to serve and the system is not able to identify the customer's request. Food was good.

    Location and food good

    Stayed in July 2024

  • Reviewed: June 22, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Business Room
    • Stayed 1 night

    Have been visiting the hotel for over a decade. Now it is run down and requires an uplift. The mattress were too soft. The rooms had a stale smell. Not very clean and the furniture has an old look

    The location is great. Some of the traffic diversion make it annoying but still the location cannot be complained of. The staff were courteous and accommodated our request to manage the booking as it was double booked at booking.com site.

    Stayed in June 2024

  • Reviewed: June 19, 2024

    5.0
    Fair
    • Business trip
    • Solo traveler
    • Business Room
    • Stayed 3 nights
    • Submitted from a mobile device

    2000 rupees got stolen

    Stayed in June 2024

  • Reviewed: May 20, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Business Room
    • Stayed 1 night
    • Submitted from a mobile device

    Good location for airport

    Value for money

    Stayed in May 2024

Showing 1 - 25

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