The access card to the room didn't work and we had to run to reception on multiple occasions. Cramped room with an even smaller bathroom. Expensive food and beverage by Jalandhar standards.

Parking Space, Proximity to highway, Inhouse Bar and restaurant.

Stayed in August 2025

Convenient location and comfortable stay. Very friendly and helpful staff.

Stayed in April 2025

liked everything

excellent staff attitude. good location. fantastic food

Stayed in March 2025

No insects in the breakfast area

Everything was good but i saw insects crawling around the food tray put out for breakfast. There appeared to be cockroaches coming from underneath the counter through a gap

Stayed in February 2025

It needs a little deep cleaning and a few bits upgrading. For health and safety needs, some grab handles in the bathroom for older people.

Location is perfect for us. Lovely food and staff friendly and helpful. Good quality food.

Stayed in February 2025

Near all the banks and central to travel to any direction.

Staff is very helpful and polite. Excellent. Customer service is good.

Stayed in February 2025

Hot water was not available on demand, at times it was cold

Breakfast ok, although we did not have have breakfast everyday ,but was good

Stayed in November 2024

I think the rooms could have been cleaned better. There was a lot of dust on the furniture.

The staff was amazing. polite and caring, dealt with every need promptly!

Stayed in June 2024

Good sized rooms with all amenities. Room service was decent. Breakfast spread was also good. Staff was decent.

Stayed in November 2023

though rooms are spacious but amenities are few.

average but nice. can be improved. few dishes can be added.

Stayed in December 2022

The breakfast staff need to be more attentive and pay attention to what we ask for. They don't seem to understand requests so more training is needed

As always the location and the suite was great

Stayed in September 2022

Staff were all amazing

Stayed in March 2025

not applicable

wonderful staff. Greeted with respect. swift response to any queries. what i most liked was greeted with Sat Sri Akaal at all times.

Stayed in March 2025

Very dark, old furniture and not much choice of food. Staff was not helpful.

Not cosy at all

Stayed in February 2025

Poor WiFi, poor facilties, not the cleanest also very outdated furniture

Location

Stayed in February 2025

No spa .No facial facility

Excellent....full of variety

Stayed in December 2024

All excellent

Everything

Stayed in September 2024

staff very helpfull and room very nice and clean i hope am visit again in this hotel ☺️

Stayed in September 2024

Excellent services

Stayed in September 2024

I didn’t like over all the property. Charged around rs. 14000 for one room for two days.

Nothing, over charged by the booking.com Every time Key card need to reactive from front desk, almost every time when go out and in

Stayed in February 2024

The staff need to be more helpful

Stayed in February 2023

Your buffet system was out of our understanding and was very confusing, that was a mesh... Nothing was available on the Buffet tables, because you had an order and serve system which was very confusing for Guests. NOTE: if you serve the meals by order and then DO NOT call them Buffet meals. and Put a VERY BIG signBOARD that breakfast is served on the Tables on Order by the guests and Keep a menu on each table for Guests to read and order. We found only ONE very hard and cold POORi in the basket and try to eat it but could not. We wait for 10 minutes and again went to check in that basket for POORiES, it was still empty and never filled up. Same with Beans, we wanted to eat Beans, but the pan on the Buffet table was empty and told the waiter to fill it, he said OK, never fill it up during the full time of breakfast. Buffet means you must keep all meals, curries, dishes, juices, tea, bread, and so on... all available in the pans, baskets, and on the Buffet table so that Guests could serve by themselves. You waters should just keep an eye to fill up what is required in the baskets or pans on the buffet table. The waiters should move around JUST to serve WATER, COLD DRINK, or JUICE to Guests' tables

The buffet system was very confusing. You should put a signed board that breakfast is by order and served, but then a menu should be on each table. If you saying buffet breakfast then you keep everything filled up for guests to serve by themselves. Bean pan was empty, no Hot poori was in the basket only one very hard poori was there, Uttpam also had only one piece was there in the Basket. We told the waiter to get it filled, but no one filled it. Finally, we came to know that the Guest has to order the meal from the waiter. That was very frustrating, as the Guest cannot order a waiter for so many things on the table.

Stayed in September 2022

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in March 2025