No flexibility in check-in/check-out time. The fitness center was always jam packed with club members.

Rooms are comfortable and the pool and surrounding ambiance are great.

Stayed in August 2025

It would be nice to have if washroom doors have latch , it's perfectly ok if you travel with your spouse but with friends and family it would be better to have latches in the washrooms instead of current sliding door only

Breakfast was tasty and with many options with many live options too , rooms are big and having all amenities like safe, almirah,coffee maker and mini bar

Stayed in May 2025

Interior like bed sofas

All over ambience

Stayed in May 2025

Room should have had a mirror. The only mirror is in the washroom. Family members had tough time getting ready. Didn't like the Restrictions in swimming pool which should have been for membership holders of this club. Tourists like us who come to enjoy pool time must be allowed to play with pool balls since we don't know how to swim I order to enjoy a family time. Also, due to swim caps, I got severe headache later on. Swim caps should also be kept optional not mandatory For tourists rules should be different. This place should turn into a Farmhouse for tourists without any restrictions.

Cleanliness Hospitality Food Ambience was calming. Gave a very aesthetic and grandeur feel. Loved these!!

Stayed in May 2025

Good for stay 1 - 2 days

Stayed in January 2025

The service either room service or dinin service are quite slow. Maybe because of less staff available. They are polite.

The location and property is good and well maintained. It has space for a kids play zone which is totally a plus point

Stayed in December 2024

They forgot to clean the bathroom walls. I informed the front desk. They changed the room which was cleaned correctly.

Very friendly staff, good location, very good food.

Stayed in February 2024

No lifts! Senses staff more focused on BNI clients than the stay in customers

Cafe was good, maintained well, good room’s & helpful staff

Stayed in February 2024

Very welcoming layout & ambience

Stayed in February 2024

Service, Staff & Housekeeping... Guess they are not even bothered... Where everyone wants to get a WOW from Customers, their staff is happy by giving average services...tht too without a smile !

Food and its Quantity....very delicious and very reasonable rates

Stayed in January 2024

Room side wall are not cleaned Smart TV is not available.

Location is good

Stayed in November 2023

The decor, the layout, the services, the stuff, all are a plus

Stayed in August 2023

Ambience.

Stayed in July 2023

The rooms are very small and need a good bit of updating - curtains, paint, carpets, etc.,

The grounds of the hotel are fabulous, as are all the restaurants and the main building

Stayed in March 2023

Though I said yes to a quiet room - the club is a popular wedding venue in February so there was drumming and singing on several nights when I went to bed fairly early. However I had good (silicone putty) earplugs with me and the 'noise' didn't go much beyond 10.30pm so it wasn't a real problem. There is the New Delhi smog cough..but that is unavoidable currently

I actually stayed for 9 nights at The Palms Town and Country Club (attending a wedding and various related ceremonies which were held there :) The breakfast was great! a widely varied buffet with both Indian and 'western' choices such as pastries, fruit, cereals, toast, fresh watermelon juice & different hot dishes each day. And you could order an Omelette (masala or plain) or a Dosa (something like a savoury crepe made from lentil flour so gluten free :-) also plain or masala) and 'Indian Tea'. So I had a dosa or an omelette each morning (mostly masala) with coconut 'chutney' & sometimes 'salty curds' and 1or 2 cups of masala chai, the last one in a take away cup to go. Unusually, they make the Chai without sugar.. you can add your own..and fairly strong (not super milky), which I imagine is an adjustment for more western-style tastes. There are several restaurants at the Club and I also had a really good chicken and mushroom with green beans & mashed potato dish for dinner one night at the poolside cafe. I had a great massage too..with warm Ayervedic oils.

Stayed in February 2023

Breakfast

The breakfast can be certainly improved.. this was the only negative during the stay

Stayed in March 2023

Location, ambience, reception, check-in,location and food

Stayed in January 2023

TV/ table lamp off button/Blower was not working in my room.

Stayed in December 2022

The rooms could do with a full length mirror.

Courteous and helpful staff. Clean premises.

Stayed in December 2022

poor latches on window, dated furniture

large with lots of space, big corridors and bright interiors excellent room service

Stayed in October 2022

Dine in menu options are limited. We were staying at a lean time, so there were very few guests. As a result the good was not fresh and what we ordered in the room was stale and tasteless

The property is excellent, surrounded by lush greenery. The room was comfortable and of reasonable size. Facilities are excellent.

Stayed in October 2022

breakfast not that good, room service dinner

location, room

Stayed in September 2022

No usb sockets for mobile charging in the room. Usually all 5 star properties have it.

Lots of space to walk and facilities I could not explore this time. May be next time I come for 2-3 days and use the other facilities. The price of food was also reasonable being a five star property.

Stayed in September 2025

Very nice property in a good location

Stayed in August 2025