Meal is costly.

Breakfast is good.

Stayed in June 2025

One thing that we didn’t like to experience was the staff informed us that there is no basic room available in the hotel for our extended night and gave us double price while the price was half of it on booking.com and were many rooms available on the website. We ended up booking through booking.com rather than the hotel. Paid 27000 INR instead of 44000. We wish that they were honest about the room availability and the price. Other than this experience, all was well.

The ambiance of the place was incredible. A historical place meets with lushes green nature. The hotel was clean, service was amazing, good was so delicious.

Stayed in February 2025

Approach road

The ambiance ,preservation of the antique looks and furniture The excellent hospitality Food was superb

Stayed in September 2024

Staff need more training to match up to 4/5 star standards of service and hospitality

Beautifully restored property, thoughtfully decorated rooms

Stayed in June 2024

Everything was exemplary

Stayed in July 2024

Didn't find too many of these, but even then I did think a couple of things could be better. For starters, the bar menu seems to be a little over the top. Not too much but there's scope for some rationalisation. For example, INR 350 for a pint of Kingfisher Ultra seemed a bit much to be honest. Even the cocktails don't go below INR 850 apiece. Perhaps some rationalisation might encourage more visitors to the bar. The bedroom we were in, on the first floor, is incredibly large. However I would have placed at least one of the ACs closer to the bed itself (even directly on the bed perhaps) because in the afternoons it takes a while for the room to cool down. The other thing I would have expected are switches closer to the bed. Currently, one has to get off the bed and walk across the room to get to the switches. While the toilet kit is great (by Kama), I had expected a couple of pairs of slippers (if not a bathrobe). Also, and this is not unique to this property, I believe that there should be at least 4 satchets of coffee in the room. Especially in view of the amount of choice tea drinkers seem to get. The final thing that I can think of is that currently the zamindari thali has a default option of basmati rice. If authenticity of experience is a thing that we are buying into then perhaps it would be prudent to include Gobindo Bhog rice (which is a bengali premium rice variety) should at least be an option on the menu. Four centuries ago, the Raja of Bawali would have been having Gobindo Bhog and not long grain Basmati.

We loved multiple things. First, there was the food. The spread of items wasn't exceptional to be honest but what really stood out was the quality of the ingredients and the cooking. It didn't matter whether we were tucking into the zamindari thali at lunch or the kebabs in the evening or even the Asian for dinner. Everything, including breakfast the following morning, was fantastic. The stand out item for us though was the kochupata chingri. We also loved the friendliness of the staff. Always smiling and most importantly, nearly every single one of them knew something or the other about the history of the 400 yr old property, ranging from the little info about how the temple of Dakshineswar was inspired by the temple (also built by Rani Rashmoni before Dakshineswar) outside the rajbari, the films that have been shot at the location (Ray's Jalsaghar, Guru Dutt's Saheb Biwi Ghulam or the more recent Bulbul). Finally, a word on the bartending skills of Kanji and Abhishek. Absolutely brilliant! Loved the gondhoraj cosmopolitan and the whisky sour that we ordered. My second drink was a bartender's special with whisky orange juice, triple sec and some other stuff. Fabulous is the word. I'd also like to call out some staff members who were superb - Nibedita and Subhojit. Last but not the least, I loved the fact that the valet had cooled our car a bit before bringing it to us. Attention to detail was incredible.

Stayed in May 2024

If the price range would have in lower range

Everything

Stayed in May 2024

the walking tour in AM. We were told we would see another old building in a pond but were taken somewhere else without a discussion.

The staff was extremely patient and kind with my aged/ill mother and aunt. The trip was for them.

Stayed in April 2024

Don't follow Google maps to get there - you can get lost.

Breakfast was good. location and size of property great, lunch was great. The maintenance and garden good

Stayed in February 2024

Driver accommodation and their food arrangements certainly needs improvement.

The courtyard is just amazing in the evening! The authentic feel with the best hospitality! Food is also excellent!

Stayed in December 2023

Even if the place is huge, I was not able to be quiet for a while. Also staff or visitors coming forth and back. Visitors should not be allowed to areas where residents are staying. But residents should be shown the property and not be left alone while waiting for hours. A lot of work going on what is understandable but annoying when right beside both rooms I have been staying in.

Extraordinary place with awesome decor. Nice garden and swimming pools. Lovely entertainment on one night. Beautiful spa.

Stayed in October 2023

Prices are a bit steep. The hot water did not work in the Royal Suite which was really not what I expected.

The ambience and food was excellent.

Stayed in July 2023

Not very accessible for elderly people who have mobility difficulties.

Beautifully restored heritage property. Delectable food. Warm and helpful staff. Modern facilities of a pool and gym.

Stayed in April 2023

Toilets can improve further. Wifi can improve. Service by Pool side can improve.

The butler service. Food Taste & options. Comfort. Value for Money.

Stayed in April 2023

Service was not similar to what i have experienced in my 1st visit , and the cost food and other items has increased significantly, which is not justified compared to best place to eat in Kolkata , outside seating arrangement is not up to mark, my earlier visit i saw there is an ample space to move around, now those space is used to build new rooms. they should buy near by land to expand rather than utilized the little available space within the property.

Food, Location, property

Stayed in March 2023

room

the pavilion portion

Stayed in March 2023

Staff behavior is really good and total ambience is very classy.

Stayed in February 2023

Front desk & administrative staff not very knowledgeable & could be a little more helpful. For a high end property their communications & reservations system leaves a lot to be desired. Telephones not properly manned. Even after we completed our stay & had left the resort we kept getting emails requesting deposit payment to secure our booking. Other than within the resort grounds there was nothing much to do.. Strolling around the locality not very nice either.

The staff were very friendly & helpful. A special mention for Suman Pal, who went out of his way to serve our needs. The bar on the upper level overlooking the central courtyard was very nice but the bartender that served us got a cocktail drink wrong - twice. Prices were reasonable. Food was exceptional, especially the lunch thali. Also the breakfast buffet had a good spread of ethnic & foreign dishes. Overall we were satisfied with our one night's stay & would recommend a visit.

Stayed in February 2023

Usually when we book through booking.com we pay while checking in . But in case of Rajbari , we had to pay 50 % in advsnce .

Very nice outing & relaxing for 1 night stay . Food is excellent & delicious. Service staff are very friendly & eager to help . As senior citizens , we found Antique type bed height is too high although stairs are provided to climb on bed .

Stayed in February 2023

check in process needs to be better. payments that I'd made earlier (to secure our booking), were not in their system. I had to supply the transaction details again. I had had extensive discussions with Ricarda the front desk of the property, yet when i arrived, I had to remind the the clerk checking us in, of the payment alreay made , of the special requests i had made for my handicapped sister, etc. I would not have expected these kind of gaps in information flow, from a resort that is charging pretty much 5 star rates.

Food was amazing, so were the rooms and environment. A bit of Cultural entertainment in the evening was a good touch, much appreciated.

Stayed in January 2023

too many people running around with drones and taking photos, food has changed and I was hoping for more Bengalee food for dinner, internet connections were spotty !

ambience, staff, great musician in the evening, lovely bar, personalized service, gorgeous property - I went for the second time this year !

Stayed in December 2022

Room did not have TV

Ambience, cleanliness and food ....an ethnic and traditional experience

Stayed in December 2022

Perhaps the internet in the room could be better but we were told that the thick walls beat the current day technology and on the other hand one can always choose to detox for a day or two. So we are not complaining :)

The overall palatial structure which has been so beautifully restored with glimpses of the past lent a magnificent ambiance to the place. The lighting is thoughtfully done resulting in a mystique to the property.

Stayed in November 2022

road to Bawali

staff and music arrangements

Stayed in October 2022