Reviews of The Riverview Retreat Corbett by Leisure Hotels 4 stars

Dear Sanchit, We're deeply concerned to hear about your recent experience. It’s apparent that we didn’t meet your expectations and for that, we seek your understanding. It's crucial that we clarify the booking scam you faced. Our resort does not condone such activities and we're actively taking measures to prevent them. The experience you described is not characteristic of the level of service we strive to provide, and we regret hearing about the issues concerning the intercom, refrigerator, and our restaurant service. We'll look into these matters promptly and ensure they are resolved effectively. A reliable service is our top priority and your feedback will undoubtedly help us to improve. Please consider visiting us again so we can show you the high-quality service we aim to provide. Your patience is highly appreciated. Regards

Dear Sanchit, We're deeply concerned to hear about your recent experience. It’s apparent that we didn’t meet your expectations and for that, we seek your understanding. It's crucial that we clarify the booking scam you faced. Our resort … Show more

Dear GAURAV, We appreciate your feedback regarding your recent stay with us. It's great to hear that you enjoyed our breakfast and found our location fabulous. We also acknowledge your concerns regarding the interior décor and value for money. Each Hotel has its own style, design, and character, and we're sorry to hear that ours has not met your expectations. We appreciate your insight about comparing our services with those of other hotels you've stayed at. Please rest assured that we take such comparisons seriously as they contribute to our ongoing efforts to improve our overall guest experience. Thanks for taking the time to share your thoughts. Your ongoing support is essential to us, and we hope to have the chance to serve you again in the future. Regards

Dear GAURAV, We appreciate your feedback regarding your recent stay with us. It's great to hear that you enjoyed our breakfast and found our location fabulous. We also acknowledge your concerns regarding the interior décor and value for … Show more

Dear saurabh, We appreciate your honest review about your stay. It's great to hear that most aspects of your stay were satisfactory for you. However, we regret to hear about the misunderstanding concerning the location of the duplex room. Our duplex room is indeed located within the main premises and not in a separate cottage - we're sorry if the photos led you to think otherwise. We aim to ensure our online descriptions and photos give as accurate an impression of our rooms as possible, so we will certainly take a look at this to see how we might have misled you. While we understand the location of the room may not have been to your liking, the intention is to provide our guests with the best possible access to all our hotel amenities. We value your feedback and will surely consider your insight while making improvements. With that said, we hope that this minor setback did not interfere with the overall enjoyment of your stay. We hope to see you once again so we can deliver a more satisfying experience for you in the future. Ajay Kareer General Manager The Riverview Retreat Regards

Dear saurabh, We appreciate your honest review about your stay. It's great to hear that most aspects of your stay were satisfactory for you. However, we regret to hear about the misunderstanding concerning the location of the duplex room… Show more

Dear Kapil, We're delighted to hear that you enjoyed the fantastic location and our outstanding food offerings. It's rewarding to know that the diversity of the spread added to your positive experience. We always strive to provide a variety of high-quality dining options to suit our guests' different tastes, and it’s great to see this reflected in your feedback. If you have any particular dishes or aspects that stood out, it would be wonderful to hear about them for future guest recommendations. We can't wait to welcome you back for another exceptional culinary journey with us. Ajay Kareer General Manager The Riverview Retreat Regards

Dear Kapil, We're delighted to hear that you enjoyed the fantastic location and our outstanding food offerings. It's rewarding to know that the diversity of the spread added to your positive experience. We always strive to provid… Show more

Dear Chittiz, We are thrilled to hear that the location along the river provided the perfect backdrop for your stay and that high tea and our musical nights were highlights for you and your family. Your commendation for our staff is truly appreciated, and it motivates us to continue delivering courteous service to all our guests. It's great to know that your stay was enjoyable from start to finish and that you would consider returning in the future. We're grateful for your high recommendation, and we look forward to the opportunity to welcome you back for another memorable experience. Ajay Kareer General Manager The Riverview Retreat Regards

Dear Chittiz, We are thrilled to hear that the location along the river provided the perfect backdrop for your stay and that high tea and our musical nights were highlights for you and your family. Your commendation for our staff is trul… Show more

Dear Arunvijay, We're delighted to hear you enjoyed the well-maintained condition of our property and the variety of options available in our breakfast and dinner spreads. Knowing that our efforts to provide a high-quality dining experience are appreciated means a lot to us. Continuous improvement is important, so we would welcome any additional feedback on how we might further enhance your stay in the future. We hope to have the opportunity to host you again so we can strive to make your next visit even more satisfying. Ajay Kareer General Manager The Riverview Retreat

Dear Arunvijay, We're delighted to hear you enjoyed the well-maintained condition of our property and the variety of options available in our breakfast and dinner spreads. Knowing that our efforts to provide a high-quality dining ex… Show more

Dear Jolly, We're thrilled to hear that your experience at our restaurant was enhanced by the attentive service provided by Laxman and his team. It's wonderful to know that the spacious and clean rooms met your expectations for comfort. Your satisfaction with the ease of access to our location is much valued, as we aim to be conveniently situated for our guests. We're equally pleased to learn that the natural beauty and upkeep of our property, from the walking paths and gardens to the riverside and pool, surpassed the impressions from the pictures. Moreover, it's great to see that the entertainment options like tambola, carom board, and table tennis added joy to your stay. We appreciate your feedback and are delighted that you had a memorable experience with us. Ajay Kareer General Manager The Riverview Retreat

Dear Jolly, We're thrilled to hear that your experience at our restaurant was enhanced by the attentive service provided by Laxman and his team. It's wonderful to know that the spacious and clean rooms met your expectations for … Show more

Dear Guest, We are thrilled to hear about your excellent experience with our service and the comfort you found during your stay. It's fantastic to know that our team, especially Shivam Uniyal, provided the attentive care you deserve. We're also glad the food met your expectations and that we were able to swiftly address and resolve the electrical issues you encountered. Continuous improvement is important to us, and feedback like yours is instrumental in that process. We look forward to welcoming you back and ensuring your next visit is just as pleasant and seamless. Ajay Kareer General Manager The Riverview Retreat

Dear Guest, We are thrilled to hear about your excellent experience with our service and the comfort you found during your stay. It's fantastic to know that our team, especially Shivam Uniyal, provided the attentive care you deserve. W… Show more

Dear Mr. Ian, We’re delighted to hear that you and your family felt warmly welcomed and had a comfortable stay in our spacious duplex room. It's great to know you enjoyed the hotel’s prime location, well-maintained grounds, and the variety in our restaurant's menu, as well as the high tea experience. Your feedback regarding the bathroom condition and air conditioning unit in your room is invaluable to us. Rest assured, we are addressing these issues urgently to ensure the comfort and quality of our guest experiences are upheld. We’re continuously working on improving our facilities, and your remarks will certainly guide our improvement efforts. Regarding the power outages, they are unfortunately sometimes a challenge, but we are pleased that you took them in stride. We are looking into more consistent power backup solutions to minimize any inconvenience to our guests. We’re also glad that our staff could assist you promptly with the WiFi troubles, ensuring you stay connected. We appreciate your detailed review and the areas highlighted for improvement. It is feedback like yours that enables us to enhance our services. We hope to have the pleasure of welcoming you back in the future for an even more comfortable and memorable experience. We look forward to welcome you back to your home away from home in the near future. Warm Regards, (Ajay Kareer- General Manager) (The Riverview Retreat) Warm Regards, (Ajay Kareer- General Manager) (The Riverview Retreat)

Dear Mr. Ian, We’re delighted to hear that you and your family felt warmly welcomed and had a comfortable stay in our spacious duplex room. It's great to know you enjoyed the hotel’s prime location, well-maintained grounds, and the … Show more