Reviews of The Salvation Army RED SHIELD GUEST HOUSE
2 Sudder Street Colootola, New Market Area, Dharmatala, Taltala, Kolkata, West Bengal 700016, 700016 Kolkata, India
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Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 15 October 2024 · Stayed in October 2024
Verified reviewLocation was excellent
Reviewed: 1 August 2024 · Stayed in July 2024
Verified reviewGood location, close to new market. Room is manageable. window ac was smooth and ok,Staff was good, helpful.
Overall Not clean,Toilet pathetic, not clean, very old tiles and fittings, washbasin pipe was not working.over priced
Reviewed: 23 June 2024 · Stayed in June 2024
Verified reviewLocation is excellent and adjunct to new market and internal environment is awesome 😎.
Reviewed: 22 June 2024 · Stayed in June 2024
Verified reviewReviewed: 15 May 2024 · Stayed in May 2024
Verified reviewGreat location, and security guard and staff made it feel very safe and secure.
Reviewed: 31 January 2024 · Stayed in November 2023
Verified reviewlocation is great
Reviewed: 27 January 2024 · Stayed in January 2024
Verified reviewReviewed: 12 January 2024 · Stayed in October 2023
Verified reviewReviewed: 26 December 2023 · Stayed in December 2023
Verified reviewIt was good. But Staffa are nit wearing the gloves in their hand during serve the breakfast. Hospitality was good but only disliking things that it was not too clean.
Everything was moderate but wash room and toilet condition was very very bad. No body will like it.
Reviewed: 24 December 2023 · Stayed in November 2023
Verified reviewReviewed: 10 December 2023 · Stayed in December 2023
Verified reviewReviewed: 10 December 2023 · Stayed in December 2023
Verified reviewThe only reason people can choose this hotel for location only. Those who has work or shopping in the esplanade area the location is very very good. Just keep in mind before choosing this hotel that you are paying money only for the location,nothing else.
Not atall value for money. With this money easily you will find a 3/4 star hotel in kolkata. Not atall clean. Some stuffs sleep on the floor of reception in the night. Breakfast was average.
Reviewed: 8 December 2023 · Stayed in December 2023
Verified reviewVery poor service . Almost dustbin
Very dirty
Thanks For your Feedback. Can you Explain What service our poor?
Reviewed: 13 November 2023 · Stayed in October 2023
Verified reviewReviewed: 13 November 2023 · Stayed in November 2023
Verified reviewReviewed: 12 November 2023 · Stayed in November 2023
Verified reviewLocation is good
Washrooms
Reviewed: 12 November 2023 · Stayed in November 2023
Verified reviewReviewed: 8 November 2023 · Stayed in November 2023
Verified reviewReviewed: 5 November 2023 · Stayed in August 2023
Verified reviewNothing! It was an insult the the good name and charitable work of the Salvation Army. However, the cleaning staff and night watchmen were kind.
Booking.com advertise balconies ... there is not one balcony at this property. There were bed-bugs. Reception charged me Rs2800 commission on three train tickets ... a markup of 40%. Dishonest management.
The amount of train ticket already has been adjusted with the room bill amount . The commission amount has been taken by travel agency . Thanking You
Reviewed: 1 November 2023 · Stayed in October 2023
Verified reviewThe location of the hotel.
I travel alone. I stayed in the Dormitory room where 14 beds were present. I do not have any issue with the bed, but sanitation and hygiene was little bit absent. Also there dormitory security was not properly ensured (I have no complain, but no facility to ensure that you can fill your belongings was safe back in the dormitory). They had locker but no lock in most of the locker. They did not clean the bed sheet and pillow cover until you ask. According to dormitory facilities their price is little bit high.
Reviewed: 30 October 2023 · Stayed in October 2023
Verified reviewReviewed: 29 October 2023 · Stayed in October 2023
Verified reviewReviewed: 17 October 2023 · Stayed in October 2023
Verified reviewNo breakfast was provided to me.Even no one ask me.
Staff attitude
You are Booked EP plan means without Breakfast .
Reviewed: 4 October 2023 · Stayed in October 2023
Verified reviewLocation is close to New Market. Restaurants like Voj, Kasturi and dawat are nearby to hotel (3-5 minutes walking distance)
Lift is too congested. Only 3-4 people can accommodate at a time