The gym needed more equipments.. and access to the rooftop is shut past 19h00

I loved the swimming pool.. However would've loved it if i could swim past 18h30

Stayed in July 2025

Great location. Room was quite large and nice. Staff was very friendly and helpful

Stayed in June 2025

The hotel was actually very good. Rooms are spacious. But facilities in the rooms are minimal. Do not like the interior of the rooms.

Breakfast is very simple and most of the items are Indian items. and everyday same items.

Stayed in April 2025

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Loved the ambience. From my many trips to the UK, it gave me the vibe of being in a Staycity Hotel. The wallpapers and decor were subtle and gave an English feel. Loved the racks with books. The Living Room / lobby was replete with a fireplace. Nice. Very warm and cordial staff. Special mention and thanks to Richard. Good breakfast spread.

Stayed in April 2025

The room was very cold and looked like the thermostat was not working. I was surprised that the staff also did not know how to operate it and fix the problem. A couple of folks tried and gave explanation of - give it an hour - it will go up. The temp would not go above 20.5 degree C - did not matter whatsoever they tried. There were no instructions to operate the thermostat - but i managed to turn it off so the cold air would stop. Also the rooms were a little dated. The rooftop bar that they advertised a lot was closed - which was disappointing. Breakfast had a good spread but stuff was cold. The wait staff was good and quite responsive to our asks.

The location was good and the staff was good and responsive.

Stayed in March 2025

Checkout duration could have been 24 hrs

Stayed in February 2025

my room (409) had a weird smell to it. i did not report it though

breakfast was good and location had great access to malls. would go again

Stayed in December 2024

Excellent room & excellent location, will definitely visit again

Stayed in July 2024

We struggled with Wifi a bit + their dining place/reception didn't had any power outlet to be able to sit and work (when the room is already occupied)

Location was very convenient, right next to the mall and metro

Stayed in July 2024

The room provided (Studio) was not that big as shown in the photos, however, the room provided was sufficient.

Stayed in July 2024

Clean and renovated and well maintained, great location

Stayed in June 2024

I’ve stayed for 7 days and house keeping didn’t change the sheets. It would be great if they have changed the sheet on the 4th day. And they scrub the toilet but the floor and the bathroom walls are not to my expectations.

I love the location, close to phoenix mall, ideal place to stay with kids.

Stayed in May 2024

I was sad the rooftop place was closed because that would have been epic. And the breakfast menu was slightly limited. Especially they didn’t serve real coffee like espresso during breakfast even though they had a coffee machine.

It’s clean, convenient location since it’s right next to malls and restaurants. Also, metro station is really nearby so easy to travel around as well.

Stayed in March 2024

As I said before, rooms start becoming a little bit old and so they will need to be renewd in the near future.

My stay has been good. My room was quite big and comfortable. The service is very good. People are very kind and helpful. I needed a dry clean urgent and they made it happen! The hotel is part of a mall and there is a very bigh mall (Phoenix) just next to it. The rooms need to be updated in the near future because they start becoming a little bit old.

Stayed in March 2024

The WiFi

Good area. Good service. Nice pool.

Stayed in January 2024

Location, old world charm

Stayed in January 2024

No clean towels and bathroom was clogged

Location

Stayed in January 2024

When we arrived there is no one in reception area.

Room is spacious and big

Stayed in November 2023

The hygiene standards are lacking, with noticeably dirty carpets on every floor that require maintenance or cleaning. To enhance accessibility, the hotel should display a clear name at the entrance gate. This would be particularly helpful for first-time visitors, as well as locals, who might experience confusion given the proximity of two malls and the absence of any indication of the hotel near the gate, such as a sign for "Hotel Waverly Entrance" or "Exit.

The room is beautiful, the location is great, the size of room is big

Stayed in November 2023

Location-wise, this hotel is unbeatable. You can seamlessly step into the VR Bengaluru mall right from the hotel's floors, and the huge Phoenix Marketcity mall is just adjacent, providing access to a plethora of vibrant, upbeat shopping, restaurants, cafes, and entertainment options. The recent launch of the metro Purple line in front of the hotel has made it even more convenient. The hotel features great onsite multi-cuisine restaurants and bars, and although the rooftop/sky-deck was under construction during my visit, I've been there before, and it's truly amazing! The only area that could use some improvement is room service, which felt a bit slow but still manageable. The interiors of the hotel are impressive, and I especially liked the selection of flooring, furnishing, photos and photo books placed throughout. My room was nothing short of amazing, and I was fortunate to be upgraded to a studio room (Thanks, Booking.com 😊). It was incredibly spacious and felt luxourious. The shower and living areas were well-appointed, and being on the 6th floor, I enjoyed a nice view. However, it was surprising to find that the mini-bar wasn't stocked at all, and the kitchen in the studio had a limited selection of utensils, which might not suffice for those planning to use them. Additionally, the maintenance of certain areas needed attention, as some parts showed signs of aging and were not well-maintained. The stained carpets in the hallways were noticeable and impacted the overall feel and experience, although they didn't significantly affect my stay.

Stayed in October 2023

AC can be better / Can allocate Smoke option in few exclusive Rooms (as all Rooms are Non-Smoke)

Cleanness / Size of Room

Stayed in November 2023

The cleaning 6/10, hotel entry and reception hall lower than room level , shortage of employees checking and out .

The room size and furniture

Stayed in July 2023

Breakfast was not as expected

Location is perfect

Stayed in June 2023

no cleanliness in lobby and lifts, non smoking rooms, slow and pathetic services, speaker in room doesn’t work

the location

Stayed in May 2023