7.8

Opiniones del Hotel Pushkar Legacy 3 estrellas

Jamni Kund Road, Near Gurudwara, Brahma Tower, , 305022 Pushkar, India

  • Llum

    Escrito en 9 de agosto de 2024 · Se alojó en agosto de 2024

    Comentario auténtico

    No puedo destacar nada.

    No se ajusta a lo publicitado. Al hacer el check in no pude pagar con tarjeta VISA, solo aceptaba efectivo. El hotel se encuentra un poco lejos del centro y en una zona muy poco transitada, da cierto respeto llegar andando. La habitación tenía el baño sucio, al pedirles una revisión de la limpieza, lo limpiaron con una toalla sucia de las habitaciones de los huespedes. Desayuno escaso y miserable. Parece que su principal motivación era una buena valoración en Booking, llegaron a pedirnos si podían escribir ellos la valoración.

    Respuesta del alojamiento:

    Dear LLUM , Thank you for sharing your feedback. I’m sorry to hear about the challenges you experienced during your stay. Your comments are important to us as we strive to improve our services. I apologize for the inconvenience with payment options and for the issues you encountered with cleanliness and breakfast. This is not the standard we aim for, and I will ensure that your feedback is addressed with our team to prevent such occurrences in the future. We appreciate your input and hope to have the opportunity to provide you with a better experience in the future. Best regards, Himanshu Chouhan General Manager Hotel Pushkar Legacy

    Dear LLUM , Thank you for sharing your feedback. I’m sorry to hear about the challenges you experienced during your stay. Your comments are important to us as we strive to improve our services. I apologize for the inconvenience with payme… Mostrar más

    Hotel Pushkar Legacy
    10 de agosto de 2024
  • David

    Escrito en 9 de agosto de 2024 · Se alojó en agosto de 2024

    Comentario auténtico

    La tranquilidad del hotel, habitación grande.

    La limpieza, estuvimos 4 días y no limpiaron la habitación. Además había bichos.

    Respuesta del alojamiento:

    Dear David, Thank you for your review. I'm glad to hear that you enjoyed the tranquility and spaciousness of our hotel. However, I apologize for the issues you faced with cleanliness and the presence of bugs. This is certainly not the standard we strive for, and I will address this with our housekeeping team to ensure it doesn’t happen again. Your feedback is invaluable in helping us improve our services. We hope to have another chance to provide you with a more satisfactory experience in the future. Best regards, Himanshu Chouhan General Manager Hotel Pushkar Legacy

    Dear David, Thank you for your review. I'm glad to hear that you enjoyed the tranquility and spaciousness of our hotel. However, I apologize for the issues you faced with cleanliness and the presence of bugs. This is certainly not the… Mostrar más

    Hotel Pushkar Legacy
    10 de agosto de 2024
  • Rafa

    Escrito en 4 de agosto de 2024 · Se alojó en julio de 2024

    Comentario auténtico

    El personal muy agradable. Nos dieron de cenar cuando llegamos aunque era bastante tarde. Nos dejaron estar solos en la piscina hasta la hora que quisimos. Todo perfecto y un trato increíble

    Respuesta del alojamiento:

    Dear Rafa , Thank you for sharing your wonderful feedback with us. We are delighted to hear about your positive experience at Hotel Pushkar Legacy. We are thrilled that our staff provided excellent service and that you enjoyed the dinner upon your arrival, even though it was quite late. It’s great to know that you appreciated having the pool to yourselves for as long as you wanted. Ensuring our guests have a perfect and memorable stay is our top priority, and your kind words about the incredible treatment you received mean a lot to us. Thank you once again for choosing Hotel Pushkar Legacy. We look forward to welcoming you back on your next visit to Pushkar. Warm regards, Hotel Pushkar Legacy Jamni Kund Road, Pushkar, Rajasthan, India Contact: +918690207011 / +918239625625 Email: info@hotelpushkarlegacy.com

    Dear Rafa , Thank you for sharing your wonderful feedback with us. We are delighted to hear about your positive experience at Hotel Pushkar Legacy. We are thrilled that our staff provided excellent service and that you enjoyed the dinner … Mostrar más

    Hotel Pushkar Legacy
    4 de agosto de 2024
  • Ver el hotel
  • 7.0 Bien
    Sergio

    Escrito en 31 de julio de 2024 · Se alojó en julio de 2024

    Comentario auténtico

    El hotel está bien y la relación calidad - precio es buena. (Tuvimos una oferta para una habitación superior) La comida del restaurante es muy rica)

    A pesar de que intentaron esforzarse, la calidad del servicio del personal está lejos de ser buena. Recomiendo al hotel que mejoren en este punto pues el resto está bien.

    Respuesta del alojamiento:

    Dear Sergio , Thank you for sharing your feedback about your recent stay at Hotel Pushkar Legacy. We are glad to hear that you found our hotel to be of good quality and appreciated the value, especially with the superior room offer. It's also wonderful to know that you enjoyed the rich food at our restaurant. We sincerely apologize that the quality of service from our staff did not meet your expectations. We take your comments seriously and will address this with our team to ensure we improve in this area. Your feedback is invaluable in helping us enhance our guests' experiences. We appreciate your recommendation and are committed to making the necessary improvements. We hope to have the opportunity to welcome you back and provide a better experience in the future. Best regards, Hotel Pushkar Legacy Jamni Kund Road, Pushkar, Rajasthan, India Contact: +918690207011 / +918239625625 Email: info@hotelpushkarlegacy.com

    Dear Sergio , Thank you for sharing your feedback about your recent stay at Hotel Pushkar Legacy. We are glad to hear that you found our hotel to be of good quality and appreciated the value, especially with the superior room offer. It'… Mostrar más

    Hotel Pushkar Legacy
    31 de julio de 2024
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