7.1

Reviews of Itsy Hotels Reotel 3 stars

12/A, SR Das Road, Lake Range, Kalighat, Kolkata, West Bengal, Kalighat, 700026 Kolkata, India

  • Unni

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    They cancel the booking with out my consent and it cause so many difficulties. when we contacted, they offer .me to provide rooms directly at lower rate and we didn't choose property due to their reliability in question

  • Md

    Reviewed: 20 July 2025 · Stayed in May 2025

    Verified review
  • Sujan

    Reviewed: 15 July 2025 · Stayed in June 2025

    Verified review

    Fooding arrangement is the scope of improvement

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  • Shreenitha

    Reviewed: 9 May 2025 · Stayed in May 2025

    Verified review
  • Sanjay

    Reviewed: 29 March 2025 · Stayed in March 2025

    Verified review

    The room was dirty. Roaches roaming around. The only good thing was the High speed wi-fi.

    Property response:

    Dear Sanjay, Thank you for choosing to stay with us and sharing your feedback. Thank you for appreciating the WiFi facility. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issue you highlighted and conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels

    Dear Sanjay, Thank you for choosing to stay with us and sharing your feedback. Thank you for appreciating the WiFi facility. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issue… Show more

    Itsy Hotels Reotel
    2 April 2025
  • Rout

    Reviewed: 28 March 2025 · Stayed in March 2025

    Verified review
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  • Madhavan

    Reviewed: 18 February 2025 · Stayed in February 2025

    Verified review
  • Afeef

    Reviewed: 13 February 2025 · Stayed in January 2025

    Verified review

    Prize was little high

    Lift was old model

    Property response:

    Dear Afeef, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing the concerns highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hotels

    Dear Afeef, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing the concerns highlighted by you. We hope to have further opportunities to serve you better. Best W… Show more

    Itsy Hotels Reotel
    20 February 2025
  • Sm

    Reviewed: 23 January 2025 · Stayed in December 2024

    Verified review

    The breakfast served in the room was poor. There was very limited items and no choice. However, I liked the behaviour of the service people, actually only one guy runs the whole system.

    Breakfast could have been better. Check in was not professional. Though it was agreed during booking that payment would be paid in the property, they cancelled the booking as I didn't pay in advance.

    Property response:

    Dear SM Faridur, Thank you so much for choosing to stay with us and sharing your valuable feedback. Thank you for appreciating our staff. We will definitely work towards addressing the concerns highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hotels

    Dear SM Faridur, Thank you so much for choosing to stay with us and sharing your valuable feedback. Thank you for appreciating our staff. We will definitely work towards addressing the concerns highlighted by you. We hope to have further op… Show more

    Itsy Hotels Reotel
    20 February 2025
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  • Udayvir

    Reviewed: 22 January 2025 · Stayed in November 2024

    Verified review
  • 7.0 Good
    Kapil

    Reviewed: 14 December 2024 · Stayed in December 2024

    Verified review
  • Premlatha

    Reviewed: 13 December 2024 · Stayed in December 2024

    Verified review

    Nothing

    Everything.. The rooms were not maintained well, staff was rude, unhygienic room with lots of cockroaches

    Property response:

    Dear Premlatha, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues you highlighted and conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels

    Dear Premlatha, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues you highlighted and conveyed this to our … Show more

    Itsy Hotels Reotel
    20 February 2025
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  • Niranjan

    Reviewed: 7 December 2024 · Stayed in December 2024

    Verified review
  • 7.0 Good
    Kro

    Reviewed: 7 December 2024 · Stayed in December 2024

    Verified review
  • Atulghello

    Reviewed: 25 November 2024 · Stayed in November 2024

    Verified review

    Nothing

    Very dirty linens, only one towel for 2 person, cheap quality toiletry, extremely bad quality of morning breakfast and tea. Even though vacant rooms are there but didn't provide us half an hour early check in.

    Property response:

    Dear Atulghello, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues you highlighted and conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels

    Dear Atulghello, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues you highlighted and conveyed this to our… Show more

    Itsy Hotels Reotel
    1 December 2024
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  • Deepankar

    Reviewed: 29 October 2024 · Stayed in October 2024

    Verified review
  • 7.0 Good
    Arun

    Reviewed: 23 October 2024 · Stayed in October 2024

    Verified review
  • Zane

    Reviewed: 19 October 2024 · Stayed in October 2024

    Verified review

    room and service

    Property response:

    Dear Zane Alam, Thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating our service and the room. At Treebo, it is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes, Treebo Hotels

    Dear Zane Alam, Thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating our service and the room. At Treebo, it is our top priority to provide a delightful experience to our guests. We real… Show more

    Itsy Hotels Reotel
    1 November 2024
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  • Sharmistha

    Reviewed: 30 September 2024 · Stayed in September 2024

    Verified review
  • Guru

    Reviewed: 1 September 2024 · Stayed in July 2024

    Verified review

    Quality and variety of the breakfast needs serious improvement.

    Property response:

    Dear Guru, Thank you for choosing us and taking out time to share your valuable feedback. We are glad that you enjoyed your stay with us. We will definitely put in our best efforts to improve the breakfast experience as suggested by you. We look forward to welcoming you again. Best Wishes, Treebo Hotels

    Dear Guru, Thank you for choosing us and taking out time to share your valuable feedback. We are glad that you enjoyed your stay with us. We will definitely put in our best efforts to improve the breakfast experience as suggested by you. We… Show more

    Itsy Hotels Reotel
    1 November 2024
  • 3.0 Poor
    De

    Reviewed: 31 August 2024 · Stayed in August 2024

    Verified review

    Aircon and wifi were good

    The amenities, cleanliness, bed linen everyting left lot to be desired!!!

    Property response:

    Dear De, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues you highlighted and conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels

    Dear De, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues you highlighted and conveyed this to our team to… Show more

    Itsy Hotels Reotel
    2 September 2024
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  • 7.0 Good
    Banerjee

    Reviewed: 28 August 2024 · Stayed in August 2024

    Verified review
  • Anubhav

    Reviewed: 21 August 2024 · Stayed in August 2024

    Verified review
  • Paul

    Reviewed: 27 June 2024 · Stayed in June 2024

    Verified review

    Good

    Property response:

    Dear Paul, Thank you for choosing to stay with us and for taking the time to share your feedback. It was an absolute pleasure hosting you and we are glad that you had a good stay. We look forward to hosting you again. Best Wishes, Treebo Hotels

    Dear Paul, Thank you for choosing to stay with us and for taking the time to share your feedback. It was an absolute pleasure hosting you and we are glad that you had a good stay. We look forward to hosting you again. Best Wishes, Treebo Ho… Show more

    Itsy Hotels Reotel
    5 July 2024
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  • Paul

    Reviewed: 26 June 2024 · Stayed in May 2024

    Verified review
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