Reviews of Itsy Hotels Neeranand Plaza 3 stars
34, Ganga Prasad Mukherjee Road Near SBI Bhawanipur Branch, Kolkata, West Bengal, 700025 Kolkata, India

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Reviewed: 14 August 2025 · Stayed in July 2025
Verified reviewNothing
Everything
Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing the issue highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures
Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing the issue highlighted by you. We hope to have further opportunities to serve you better. Best Wish… Show more
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReviewed: 22 April 2025 · Stayed in April 2025
Verified reviewReviewed: 22 March 2025 · Stayed in March 2025
Verified reviewArrogant
Dear Sudip, We are absolutely disappointed that you had such an unpleasant experience with us. We have forwarded this to the respective departments and appropriate action shall be taken. We are learning every single day and your feedback about our hotel is extremely valuable. We hope that you will reconsider and we will do our best to provide you with a truly delightful experience during your next stay with us. Best Wishes, Treebo Hotels
Dear Sudip, We are absolutely disappointed that you had such an unpleasant experience with us. We have forwarded this to the respective departments and appropriate action shall be taken. We are learning every single day and your feedback ab… Show more
Reviewed: 13 March 2025 · Stayed in March 2025
Verified reviewReviewed: 4 March 2025 · Stayed in February 2025
Verified reviewReviewed: 1 March 2025 · Stayed in March 2025
Verified reviewThere is no hangers for clothes.
Dear Shigeko, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing the issue highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hotels
Dear Shigeko, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing the issue highlighted by you. We hope to have further opportunities to serve you better. Best Wi… Show more
Reviewed: 17 February 2025 · Stayed in February 2025
Verified reviewReviewed: 25 November 2024 · Stayed in October 2024
Verified reviewReviewed: 17 November 2024 · Stayed in November 2024
Verified reviewRoom was very good. Food was also good although it took a little long to serve. Location is very near Metro station but the surroundings outside the hotel are not very good.
A little promptness in delivering food.
Dear Pranab, Thank you for choosing to stay with us and for taking the time to share your valuable feedback. It was an absolute pleasure hosting you. We are glad that you found the location convenient. Thank you for appreciating the room and food. We will definitely work towards addressing the concerns highlighted by you. We look forward to hosting you again. Best Wishes, Treebo Hotels
Dear Pranab, Thank you for choosing to stay with us and for taking the time to share your valuable feedback. It was an absolute pleasure hosting you. We are glad that you found the location convenient. Thank you for appreciating the room an… Show more
Reviewed: 29 October 2024 · Stayed in October 2024
Verified reviewReviewed: 3 September 2024 · Stayed in June 2024
Verified reviewReviewed: 27 August 2024 · Stayed in August 2024
Verified reviewReviewed: 8 August 2024 · Stayed in August 2024
Verified reviewReviewed: 29 July 2024 · Stayed in June 2024
Verified reviewLocation, proximity to the Metro station
The veg only policy is a little racist. India is a multi-cultural nation where such narrow minded imposition of vegetarianism is appalling. You may not cook fish, chicken or mutton, but once you are promising complimentary breakfast, at least boiled eggs should be available.
Dear Ayan, Thank you for choosing us and taking out time to share your valuable feedback. We are glad that you found the location convenient. We will definitely put in our best efforts to improve the food experience as suggested by you. We look forward to welcoming you again. Best Wishes, Treebo Hotels
Dear Ayan, Thank you for choosing us and taking out time to share your valuable feedback. We are glad that you found the location convenient. We will definitely put in our best efforts to improve the food experience as suggested by you. We … Show more
Reviewed: 15 June 2024 · Stayed in June 2024
Verified reviewReviewed: 14 June 2024 · Stayed in June 2024
Verified reviewDear Sunita, Thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating our staff. At Treebo, it is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes, Treebo Hotels
Dear Sunita, Thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating our staff. At Treebo, it is our top priority to provide a delightful experience to our guests. We really enjoyed hosting… Show more
Reviewed: 12 June 2024 · Stayed in June 2024
Verified reviewReviewed: 19 May 2024 · Stayed in May 2024
Verified reviewThe staff are very friendly and the room was neat and clean.
nothing
Dear Polash, Thank you for choosing to stay with us and sharing your valuable feedback. Thank you for your appreciation of our staff and the room. We really enjoyed hosting you. We look forward to having you back soon. Best Wishes, Treebo Hotels
Dear Polash, Thank you for choosing to stay with us and sharing your valuable feedback. Thank you for your appreciation of our staff and the room. We really enjoyed hosting you. We look forward to having you back soon. Best Wishes, Treebo H… Show more
Reviewed: 14 May 2024 · Stayed in May 2024
Verified reviewLocation is good and safe walking distance from metro. And hospitality is excellent.
Dear Kumari, Thank you for choosing to stay with us and sharing your valuable feedback. We are glad that you enjoyed your stay with us and found the location convenient. At Treebo, it is our top priority to provide a delightful experience to our guests. We look forward to having you back soon. Best Wishes, Treebo Hotels
Dear Kumari, Thank you for choosing to stay with us and sharing your valuable feedback. We are glad that you enjoyed your stay with us and found the location convenient. At Treebo, it is our top priority to provide a delightful experience t… Show more
Reviewed: 26 April 2024 · Stayed in March 2024
Verified reviewStaff was very nice
Nothing
Dear Jyoti, Thank you for choosing to stay with us and sharing your valuable feedback. Thank you for your appreciation of our staff. We really enjoyed hosting you. We look forward to having you back soon. Best Wishes, Treebo Hotels
Reviewed: 18 March 2024 · Stayed in March 2024
Verified reviewOwner is gentle man. He takes personal care of visitors need.
Dear Satyendra, Thank you for choosing to stay with us and for taking the time to share your feedback. It was an absolute pleasure hosting you and we are glad that you had an excellent stay. We look forward to hosting you again. Best Wishes, Treebo Hotels
Dear Satyendra, Thank you for choosing to stay with us and for taking the time to share your feedback. It was an absolute pleasure hosting you and we are glad that you had an excellent stay. We look forward to hosting you again. Best Wishes… Show more
Reviewed: 12 February 2024 · Stayed in February 2024
Verified reviewLocation
The lack of cleanliness
Dear Debjyoti, Thank you for choosing to stay with us and for taking the time to share your valuable feedback. It was an absolute pleasure hosting you. We are glad that you found the location convenient. We will definitely work towards addressing the concern highlighted by you. We look forward to hosting you again. Best Wishes, Treebo Hotels
Dear Debjyoti, Thank you for choosing to stay with us and for taking the time to share your valuable feedback. It was an absolute pleasure hosting you. We are glad that you found the location convenient. We will definitely work towards addr… Show more
Reviewed: 11 January 2024 · Stayed in January 2024
Verified reviewBathroom not cleaned
Bathroom not cleaned
Dear Pooja, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing the issue highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hotels
Dear Pooja, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing the issue highlighted by you. We hope to have further opportunities to serve you better. Best Wish… Show more
Reviewed: 19 December 2023 · Stayed in November 2023
Verified review