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Reviews of Hotel Park Central 3 stars

163, Ustad Enenat Khan Road,(Park Street Mullick Bazar Crossing) Kolkata, West Bengal, 700017 Kolkata, India

#134 of 300 hotels in Kolkata

Guests' Choice

Review score

Based on 739 hotel reviews

6.3

Score breakdown

  • Cleanliness

    6.4

  • Comfort

    6.4

  • Location

    7.1

  • Facilities

    6.1

  • Staff

    7.3

  • Value for money

    6.4

  • Free WiFi

    6.8

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Showing 1 – 25

  • Reviewed: 15 August 2025

    7.0
    Value for money and food is amazing and accommodating staff
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    About cleanliness specifically the bedsheets

    I love the free breakfast i ordered for egg sandwich and toasted bread and black coffee they provide boiled egg as well and mango juice, staff was really good

    Stayed in August 2025

  • Reviewed: 17 June 2025

    6.0
    It was OK
    • Business trip
    • Couple
    • Deluxe Room
    • Stayed 1 night

    They charged us EXTRA FOR THE ROOM

    The location was perfect for me

    Stayed in June 2025

  • Reviewed: 8 April 2025

    5.0
    Friendly and very helpful staff. Location convenient.
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 7 nights
    • Submitted via mobile

    Noise - City traffic noise, constant sound of vehicle horns during daytime can be heard owing to poorly fitted window frame with gaps at sides. City fumes can be smelt owing to poorly fitted window frame. Mosque next door. Very short loud call to prayer heard. Two nights running occupants of large family room next door (room number 302) played television, talked and shouted loudly until 02:30 in the morning. Hotel staff spoke twice with occupants but this had no effect. Cheap hotel price maybe attracts some badly behaved and inconsiderate customers. Following night at 23:00, sounds of banging and then furniture being scrapped across the floor heard. Hotel reception informed and investigated. Adjacent rooms unoccupied. Possibly noise from floor above, occupied by landlord. The building is advertised as a hotel. The actual building functions as a hotel on only three of five floors. Other floors are either derelict or used as office space / unknown usage. First floor is derelict area Second floor is the reception and some rooms. Third floor is half office space and has five ooms. Fourth floor unknown purpose but no rooms. Fifth floor unknown purpose but no rooms Cleanliness- Toilet and wardrobe shelves required a thorough clean by housekeeper before use. Amazing housekeeper resolved issues immediately. Decor - Visually the hotel is in a very dirty, poor, worn and tired looking state. This is a very simple issue to resolve, just needs the all the walls to be freshly painted. And a good well maintained cleaning schedule. From ground floor it is not an inviting feeling.

    Situated in central area. Lift and stairs. 24 hour reception. Comfortable bed. Hot water heater. Room was spacious. Hotel decor is very tired. Daily housekeeping. Daily 1L complimentary water Shower gel sachets and small bars of soap provided. Toilet paper not provided. Air conditioning and ceiling fan. Television. Bedside telephone. Chair. Positive aspects - All staff were very friendly and very helpful. Housekeeping team were amazing. Reception staff were very friendly and helpful. Good breakfast served in room. Toast, omelette, tea or coffee and carton of juice. Was it worth it? - Yes, for the price in an expensive central area of the city. Cheapest we could find in the area. Who is it suited for? - All travellers on a budget, seeking a comfortable bed and hot shower, in a convenient central city but noisy location. Not ideal for light sleepers even wearing ear plugs. Quick tip - Choose a quieter room on third floor at rear of hotel not facing the street. Room number 303 was spacious with a double bed.

    Stayed in April 2025

  • Reviewed: 18 March 2025

    7.0
    Basic hotel but very dirty bathroom
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    There was mold all over the bathroom and while i was staying there a mushroom grew out of the wooden door.

    The location was lretty good, price wasnt too bad. Food they had was pretty tasty. Bed was pretty comfortable.

    Stayed in February 2025

  • Reviewed: 15 March 2025

    5.0
    It was average experience.
    • Leisure trip
    • Group
    • Deluxe Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Amenities are not upto expectations.

    Location is good.

    Stayed in March 2025

  • Reviewed: 9 February 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 4 nights
    • Submitted via mobile

    The entrance to the building is incredibly scruffy and off a busy motor mechanics side street - persevere beyond this and the hotel is fine. Breakfast was good but served in the room, and the agreed time was obviously viewed as flexible - not good if you are on a tight schedule.

    Good location at the quieter end of park street Staff were friendly Room was clean with hot water and WiFi

    Stayed in January 2025

  • Reviewed: 3 January 2025

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Facilities of the room

    Location

    Stayed in December 2024

  • Reviewed: 18 December 2024

    5.0
    Need to maintain standard as per pricing.Its not just the location but should keep clean.
    • Leisure trip
    • Solo traveller
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The room was not as clean as it looked in the photos. Need to thoroughly clean and put clean bedsheets without stains. Also the towel provided was in a bad state.

    Location is convenient as very close to Park Street.

    Stayed in December 2024

  • Reviewed: 3 December 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Entrance gate area is not good... Gate area was very poor conditions.

    All Staff are very supportive

    Stayed in November 2024

  • Reviewed: 19 November 2024

    5.0
    Needs improvement, dirty but nice staff
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 4 nights
    • Submitted via mobile

    Dirty walls, very run down, loose wires coming out of ceiling, walls, bathroom, plate size hole in the wall in the bathroom to the outside. We were supposed to have got an upgrade for paying 50% of the bill early - if that was an upgrade I’d hate to see what the basic room looks like. Lasting impression- grubby. Won’t be staying there on our return to Kolkata

    The staff were lovely and helpful. The breakfast was good.

    Stayed in November 2024

  • Reviewed: 17 November 2024

    7.0
    Our stay in Kolkata at the Park Central.
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The location is a bit laid off. It's near to a cemetary and at the end of Park Street. It is 1.5 kms away from the Park Station metro. No local autos ferry on the route. You need to take a cab incase you don't have a personal vehicle. The location is a big lay off and it is in front of a garage. On the first day, we had difficulty finding the property. The outside building is dirty. It could use some painting and reconstruction work.

    The room was large and spacious. The bed was King size. The room was neat and clean, though the bedsheets looked crumpled up and a bit stained. The bathroom was clean without any bad odour. Complimentary breakfast had only one option, but was satisfactory and tasty. All basic facilities were in the room, which also included complimentary drinking water. We could also see foreign tourists staying in the same property. Staff was generous and warm hearted.

    Stayed in November 2024

  • Reviewed: 15 November 2024

    6.0
    Pleasant
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom toilet was not clean and not in a good condition

    No other disturbance

    Stayed in November 2024

  • Reviewed: 5 November 2024

    5.0
    The staff behaviour was the best possible one!
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    I didn't enjoy the location.

    Though the breakfast was not a part of our order, morning tea was served by the hotel itself. The rooms were close to one another.

    Stayed in October 2024

  • Reviewed: 5 November 2024

    5.0
    Improvement required
    • Business trip
    • Family with young children
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Name of Hotel is not distinct in main gate area facing towards Road.Approach should be of any good quality hotel.Normally hotels have own building but it looks like a rented house.

    We took Aloo paratha.Not standard.Main approach near Gate is not good for a hotel

    Stayed in November 2024

  • Reviewed: 8 October 2024

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Room small but bathroom very very small

    Good Location

    Stayed in October 2024

  • Reviewed: 7 October 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    The stairway could be much cleaner!

    The area is ok, near the old British cemetery. Easy access from airport with flyer ending nearby. Opposite on Park Street is a great restaurant Shiraz. Their chicken tikka kebab is World class, soft and tasty.palak paneer is great too, and good naans. The ac works fine and so does the wifi. There is an elevator.

    Stayed in October 2024

  • Reviewed: 5 October 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    The bedsheets weren’t clean and the room floor was sticky. The bathroom toilet wasn’t in good condition. The water kettle was dirty.

    The reception staff were very kind and thoughtful. Very nice people always willing to help.

    Stayed in October 2024

  • Reviewed: 30 September 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Good location, near to new market

    Stayed in September 2024

  • Reviewed: 21 September 2024

    6.0
    Not too bad if you are looking for just a parking space.
    • Business trip
    • People with friends
    • Deluxe Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Did not like the size of washrooms. Way too small for a regular size person to stand.

    The staff was courteous

    Stayed in July 2024

  • Reviewed: 31 August 2024

    7.0
    Good
    • Business trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Linen was not very good, the bathroom was very small.

    The location was good as it was walkable distance to consulate and OFC for US visa

    Stayed in August 2024

  • Reviewed: 19 August 2024

    5.0
    Room amenities was not present.Room size is small which is not same when i booked from Booking.com.
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 1 night

    Breakfast is very good.

    Stayed in August 2024

  • Reviewed: 14 August 2024

    7.0
    Okaeish . I would be happier with little more cleanliness
    • Business trip
    • Group
    • Deluxe Room
    • Stayed 5 nights

    Lift and other common areas are super unclean. Sheets are not very clean but manageable. Toiletries only provided when asked. Same goes with coffee maker. Due to some confusion, I had to pay extra money so get your booking clarified beforehand.

    Hotel location is good. It is near to US visa embassy (both offices), Parkstreet (2km), near to Seldah railway station as well. It is kinda safe place. Staff is good and helpful.

    Stayed in July 2024

  • Reviewed: 12 August 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Need to be more clean

    Staff behaviour was awesome

    Stayed in August 2024

  • Reviewed: 11 August 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness, location.

    Nothing.

    Stayed in August 2024

Showing 1 – 25

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