Reviews of Treebo Premium The Crystal 4 stars
217, Chinar Park, Sukanta Pally, Rajarhat, Kolkata, West Bengal, 700157 Kolkata, India

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewThe overall experience
Nothing to complaint
Dear Guest, Thank you for choosing to stay with us and for sharing your feedback. We are glad that you enjoyed your stay with us. At Treebo, it is our top priority to provide a delightful experience to our guests. Your kind words will definitely encourage and motivate us as we strive towards doing so. We really enjoyed hosting you. Thank you for recommending us. We look forward to having you back soon. Best Wishes, Treebo Hospitality Ventures
Dear Guest, Thank you for choosing to stay with us and for sharing your feedback. We are glad that you enjoyed your stay with us. At Treebo, it is our top priority to provide a delightful experience to our guests. Your kind words will defin… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewFood Facility was not as per Choice
Dear Guest, Thank you for choosing to stay with us and for sharing your feedback. We are glad that you enjoyed your stay with us. At Treebo, it is our top priority to provide a delightful experience to our guests. Your kind words will definitely encourage and motivate us as we strive towards doing so. We really enjoyed hosting you. Thank you for recommending us. We look forward to having you back soon. Best Wishes, Treebo Hospitality Ventures
Dear Guest, Thank you for choosing to stay with us and for sharing your feedback. We are glad that you enjoyed your stay with us. At Treebo, it is our top priority to provide a delightful experience to our guests. Your kind words will defin… Show more
Reviewed: 18 July 2025 · Stayed in April 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewEverything was amazing
nothing
Dear Guest, Thank you for choosing to stay with us and for sharing your feedback. We are glad that you enjoyed your stay with us. At Treebo, it is our top priority to provide a delightful experience to our guests. Your kind words will definitely encourage and motivate us as we strive towards doing so. We really enjoyed hosting you. Thank you for recommending us. We look forward to having you back soon. Best Wishes, Treebo Hospitality Ventures
Dear Guest, Thank you for choosing to stay with us and for sharing your feedback. We are glad that you enjoyed your stay with us. At Treebo, it is our top priority to provide a delightful experience to our guests. Your kind words will defin… Show more
Reviewed: 28 June 2025 · Stayed in May 2025
Verified reviewMy husband and I visited Kolkata and arrived at night. Our taxi driver got lost, and due to the language barrier, it took a while to find our hotel. Despite the delay, the hotel staff were very welcoming. The hotel room was comfortable, the breakfast was excellent, and the staff were kind and helpful. Overall, I had a pleasant one-night stay at Treebo Premium The Crystal Hotel.
Need to provide tissue box and toiletries in room.
Dear Guest, Thank you for choosing to stay with us and for sharing your feedback. We are glad that you enjoyed your stay with us. At Treebo, it is our top priority to provide a delightful experience to our guests. Your kind words will definitely encourage and motivate us as we strive towards doing so. We really enjoyed hosting you. Thank you for recommending us. We look forward to having you back soon. Best Wishes, Treebo Hospitality Ventures
Dear Guest, Thank you for choosing to stay with us and for sharing your feedback. We are glad that you enjoyed your stay with us. At Treebo, it is our top priority to provide a delightful experience to our guests. Your kind words will defin… Show more
Reviewed: 26 June 2025 · Stayed in May 2025
Verified reviewBreakfast poor,location fair
Rquired proper maintenance, no room service,beverages rates r too high
Dear Guest, Thank you for choosing to stay with us and for sharing your feedback. We are glad that you enjoyed your stay with us. At Treebo, it is our top priority to provide a delightful experience to our guests. Your kind words will definitely encourage and motivate us as we strive towards doing so. We really enjoyed hosting you. Thank you for recommending us. We look forward to having you back soon. Best Wishes, Treebo Hospitality Ventures
Dear Guest, Thank you for choosing to stay with us and for sharing your feedback. We are glad that you enjoyed your stay with us. At Treebo, it is our top priority to provide a delightful experience to our guests. Your kind words will defin… Show more
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 15 June 2025 · Stayed in June 2025
Verified reviewRoom cleanliness and breakfast.
The rooms are a bit small, and there is no dedicated parking space — vehicles have to be parked beside the local road near the hotel. One recommendation is to restore the bathroom flush system, as it was not working properly.
Dear Arif, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing the issue highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures
Dear Arif, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing the issue highlighted by you. We hope to have further opportunities to serve you better. Best Wishe… Show more
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewReviewed: 21 May 2025 · Stayed in May 2025
Verified reviewDid not have it
Nothing
Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We really enjoyed hosting you. We look forward to having you back soon. Best Wishes, Treebo Hospitality Ventures
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewReviewed: 16 April 2025 · Stayed in April 2025
Verified reviewReviewed: 13 April 2025 · Stayed in April 2025
Verified reviewReviewed: 16 March 2025 · Stayed in March 2025
Verified reviewThey cancelled my booking
Upon reaching the hotel, I was told that booking was cancelled.
Dear Hansraj, Thank you for choosing to stay with us. Do write to us or call us at the contact details given on Treebo's website regarding the concerns faced as our team would certainly like to know more about your experience. We hope to have further opportunities to serve you better. Best Wishes, Team Treebo!
Dear Hansraj, Thank you for choosing to stay with us. Do write to us or call us at the contact details given on Treebo's website regarding the concerns faced as our team would certainly like to know more about your experience. We hope t… Show more
Reviewed: 23 February 2025 · Stayed in February 2025
Verified reviewReviewed: 12 February 2025 · Stayed in February 2025
Verified reviewThe staff were extra nice and helpful. This is a hotel which is trying its best to maintain standards.
Dear Jennifer, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed your stay with us. Thank you for appreciating our staff and the hotel. Please give us a heads-up the next time you're in town. We will be absolutely thrilled to host you again. Best Wishes, Treebo Hotels
Dear Jennifer, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed your stay with us. Thank you for appreciating our staff and the hotel. Please give us a heads-up the next time you'… Show more
Reviewed: 10 February 2025 · Stayed in February 2025
Verified reviewThe hotel was clean, the breakfast was good and the staff were very polite. There is also a flatscreen tv and you can connect your amazon and netflix account to watch movies. Its just 15 mins from the airport.
You can connect wifi with only 1 device. Just outside the hotel is chaos, very crowded with lots of traffic, however you dont hear the noise in your room.
Dear Guest, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. At Treebo, it is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes, Treebo Hotels
Dear Guest, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. At Treebo, it is our top priority to provide a delightful experience to our guests. We rea… Show more
Reviewed: 1 February 2025 · Stayed in January 2025
Verified reviewReviewed: 1 February 2025 · Stayed in January 2025
Verified reviewReviewed: 31 January 2025 · Stayed in January 2025
Verified reviewThe staff, and in particular Mr S, were extremely helpful. The hotel is well maintained and comfortable.
Dear Jennifer, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed your stay with us. Thank you for appreciating our staff and the hotel. Please give us a heads-up the next time you're in town. We will be absolutely thrilled to host you again. Best Wishes, Treebo Hotels
Dear Jennifer, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed your stay with us. Thank you for appreciating our staff and the hotel. Please give us a heads-up the next time you'… Show more
Reviewed: 26 January 2025 · Stayed in January 2025
Verified reviewReviewed: 25 January 2025 · Stayed in January 2025
Verified reviewPricing was good. Location was close to airport. Breakfast was simple but very nice. Staff were courteous and quick to help.
Location was noisy until late at night. Rooms could have been cleaner.
Dear Ashwin, Thank you for choosing to stay with us and for taking the time to share your feedback. We are glad that you enjoyed your stay with us. We will definitely work towards addressing the issue highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hotels
Dear Ashwin, Thank you for choosing to stay with us and for taking the time to share your feedback. We are glad that you enjoyed your stay with us. We will definitely work towards addressing the issue highlighted by you. We hope to have fur… Show more