Reviews of Lemon Tree Hotel Candolim 4 stars
Pinto Waddo, Candolim, Bardez, Goa, 403515 Candolim, India
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Reviewed: 6 July 2025 · Stayed in May 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewDear Manager, We would like to bring to your attention the numerous issues we faced during our recent stay at your hotel, which began from the time we checked in and severely affected our overall experience. From Day 1, we encountered persistent problems: Internet issues: The Wi-Fi was not working in our room (206) throughout the stay, despite repeated notifications to the front desk. This was never resolved until our check-out. Water issues: On the day of check-in, we were not informed about the ongoing water problems at the hotel due to non-functioning pumps. Additionally: The washbasin in our room had water clogging issues. The water supplied had an unpleasant and foul smell, making it extremely difficult to use. Even after reporting the issue on Day 1, we were not notified that the water problems would persist on Day 2. What made the situation worse was that during the afternoon, we were unable to rest properly due to loud renovation work, including nailing and fixing activities happening on the floors above our rooms. If the hotel was already aware of the water supply issues and ongoing renovations, why were the bookings not temporarily paused to ensure guest comfort and safety? The most concerning incident occurred on the night of the 21st when we returned to our rooms and found that hotel staff had entered our rooms without any prior notification or permission to remove the buckets of water provided earlier. This is a serious breach of our privacy, security, and safety. We were left to question: Does the hotel have only those three buckets, requiring their immediate retrieval from our rooms without guest consent? Are your staff not trained or aware that entering a guest’s room without informing them is completely unacceptable? Or is it common practice at your hotel for staff to enter guests’ rooms in their absence?
Dear Guest, Thank you for the feedback regarding your visit to Lemon Tree Hotel, Candolim, Goa. I deeply apologize for your stay experience and for not meeting some of your expectations during your visit. Your feedback regarding staff entry into your room without prior notification is taken very seriously. We understand how important privacy and security are, and we will be addressing this with our team to ensure better communication in the future. Please give us an opportunity to make amends. Should you accede to my request and decide to stay with us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Lemon Tree Hotel, Candolim, Goa Lemon Tree Hotels 10,000+ rooms. 110+ hotels
Dear Guest, Thank you for the feedback regarding your visit to Lemon Tree Hotel, Candolim, Goa. I deeply apologize for your stay experience and for not meeting some of your expectations during your visit. Your feedback regarding staff entr… Show more
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewVery nice property and good staff !!
Air conditioners are bit slow
Dear Guest, Thank you for the feedback regarding your visit to Lemon Tree Hotel, Candolim, Goa. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you decide to visit us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Lemon Tree Hotel, Candolim, Goa Lemon Tree Hotels 10,000+ rooms. 110+ hotels
Dear Guest, Thank you for the feedback regarding your visit to Lemon Tree Hotel, Candolim, Goa. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you decide to visit us next, … Show more
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewReviewed: 20 March 2025 · Stayed in March 2025
Verified reviewGreat location. Great staff. Tiasha was very helpful
Dear Guest, Thank you for the feedback regarding your visit to Lemon Tree Hotel, Candolim, Goa. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you decide to visit us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Lemon Tree Hotel, Candolim, Goa Lemon Tree Hotels 10,000+ rooms. 110+ hotels
Dear Guest, Thank you for the feedback regarding your visit to Lemon Tree Hotel, Candolim, Goa. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you decide to visit us next, … Show more
Reviewed: 13 March 2025 · Stayed in March 2025
Verified reviewReviewed: 5 March 2025 · Stayed in March 2025
Verified reviewThe rooms
Checkin time
Dear Guest, Thank you for the feedback regarding your visit to Lemon Tree Hotel, Candolim, Goa. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you decide to visit us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Lemon Tree Hotel, Candolim, Goa Lemon Tree Hotels 10,000+ rooms. 110+ hotels
Dear Guest, Thank you for the feedback regarding your visit to Lemon Tree Hotel, Candolim, Goa. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you decide to visit us next, … Show more
Reviewed: 19 February 2025 · Stayed in February 2025
Verified reviewEvery thing is perfect thaku so much
Hotel location and Housekeeping staff is good
Dear Guest, Thank you for the feedback regarding your visit to Lemon Tree Hotel, Candolim, Goa. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you decide to visit us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Lemon Tree Hotel, Candolim, Goa Lemon Tree Hotels 10,000+ rooms. 110+ hotels
Dear Guest, Thank you for the feedback regarding your visit to Lemon Tree Hotel, Candolim, Goa. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you decide to visit us next, … Show more
Reviewed: 19 February 2025 · Stayed in February 2025
Verified reviewWe had a best stay in lemon Tree Candolim, Tiasha always cared during our stay..very nice room nice service
Dear Guest, Thank you for the feedback regarding your visit to Lemon Tree Hotel, Candolim, Goa. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you decide to visit us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Lemon Tree Hotel, Candolim, Goa Lemon Tree Hotels 10,000+ rooms. 110+ hotels
Dear Guest, Thank you for the feedback regarding your visit to Lemon Tree Hotel, Candolim, Goa. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you decide to visit us next, … Show more
Reviewed: 17 February 2025 · Stayed in February 2025
Verified reviewTiasha was very helpful
Dear Guest, Thank you for the feedback regarding your visit to Lemon Tree Hotel, Candolim, Goa. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you decide to visit us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Lemon Tree Hotel, Candolim, Goa Lemon Tree Hotels 10,000+ rooms. 110+ hotels
Dear Guest, Thank you for the feedback regarding your visit to Lemon Tree Hotel, Candolim, Goa. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you decide to visit us next, … Show more
Reviewed: 15 February 2025 · Stayed in February 2025
Verified reviewCooperative staff
WiFi did not work neither anyone helped to get it working. No gym facility
Dear Guest, Thank you for the feedback regarding your visit to Lemon Tree Hotel, Candolim, Goa. I am happy to hear that you had a comfortable stay with us. We have taken on board your comments and suggestions for our product/service improvement plan, which we continuously work on. We look forward to welcoming you back soon. When you decide to visit us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Lemon Tree Hotel, Candolim, Goa Lemon Tree Hotels 10,000+ rooms. 110+ hotels
Dear Guest, Thank you for the feedback regarding your visit to Lemon Tree Hotel, Candolim, Goa. I am happy to hear that you had a comfortable stay with us. We have taken on board your comments and suggestions for our product/service im… Show more
Reviewed: 17 January 2025 · Stayed in January 2025
Verified reviewReviewed: 11 January 2025 · Stayed in January 2025
Verified reviewGreat property
Everyting great
Dear Guest, Thank you for the feedback regarding your visit to Lemon Tree Hotel, Candolim, Goa. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you decide to visit us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Lemon Tree Hotel, Candolim, Goa Lemon Tree Hotels 10,000+ rooms. 110+ hotels
Dear Guest, Thank you for the feedback regarding your visit to Lemon Tree Hotel, Candolim, Goa. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you decide to visit us next, … Show more
Reviewed: 5 January 2025 · Stayed in January 2025
Verified reviewGood breakfast, good location, nice pool
Info on Booking.com said twin rooms were available. The hotel does not provide twin bed rooms
Dear Guest, Thank you for the feedback regarding your visit to Lemon Tree Hotel, Candolim, Goa. I am happy to hear that you had a comfortable stay with us. We have taken on board your comments and suggestions for our product/service improvement plan, which we continuously work on. We look forward to welcoming you back soon. When you decide to visit us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Lemon Tree Hotel, Candolim, Goa Lemon Tree Hotels 10,000+ rooms. 110+ hotels
Dear Guest, Thank you for the feedback regarding your visit to Lemon Tree Hotel, Candolim, Goa. I am happy to hear that you had a comfortable stay with us. We have taken on board your comments and suggestions for our product/service im… Show more
Reviewed: 18 December 2024 · Stayed in December 2024
Verified reviewNot much for English people
We had executive room where it said bath robes none slippers none 2small towels in bathroom no mini bar balcony was dirty chairs dirty not worth the money
Dear Guest, Thank you for the feedback regarding your visit to Lemon Tree Hotel, Candolim, Goa. I deeply apologize for your stay experience and for not meeting some of your expectations during your visit. We are sorry the cleanliness in our hotel did not meet your expectations. We have noted your observations and have re-briefed our Housekeeping staff to follow pre-defined procedures at all times and ensure hygiene and cleanliness in accordance to our defined standards. Please give us an opportunity to make amends. Should you accede to my request and decide to stay with us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Lemon Tree Hotel, Candolim, Goa Lemon Tree Hotels 10,000+ rooms. 110+ hotels
Dear Guest, Thank you for the feedback regarding your visit to Lemon Tree Hotel, Candolim, Goa. I deeply apologize for your stay experience and for not meeting some of your expectations during your visit. We are sorry the cleanliness in our… Show more
Reviewed: 30 November 2024 · Stayed in November 2024
Verified reviewReviewed: 2 October 2024 · Stayed in September 2024
Verified reviewLocation and cleanliness
Breakfast was average
Dear Guest, Thank you for the feedback regarding your visit to Lemon Tree Hotel, Candolim, Goa. I am happy to hear that you had a comfortable stay with us. We have taken on board your comments and suggestions for our product/service improvement plan, which we continuously work on. We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance. When you decide to visit us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Lemon Tree Hotel, Candolim, Goa Lemon Tree Hotels 10,000+ rooms. 110+ hotels
Dear Guest, Thank you for the feedback regarding your visit to Lemon Tree Hotel, Candolim, Goa. I am happy to hear that you had a comfortable stay with us. We have taken on board your comments and suggestions for our product/service… Show more
Reviewed: 11 September 2024 · Stayed in August 2024
Verified reviewReviewed: 9 August 2024 · Stayed in August 2024
Verified reviewNice Breakfast, good cleanliness, good staff
Everything was good
Dear Guest, Thank you for the feedback regarding your visit to Lemon Tree Hotel, Candolim, Goa. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance. When you decide to visit us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Lemon Tree Hotel, Candolim, Goa Lemon Tree Hotels 10,000+ rooms. 100 + hotels
Dear Guest, Thank you for the feedback regarding your visit to Lemon Tree Hotel, Candolim, Goa. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you soon with our friendly smiles and signature l… Show more
Reviewed: 31 July 2024 · Stayed in July 2024
Verified reviewTIASHA Jatin and Anisha from reception was very courteous... always helped us during the stay
Dear Guest, Thank you for the feedback regarding your visit to Lemon Tree Hotel, Candolim, Goa. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance. When you decide to visit us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Lemon Tree Hotel, Candolim, Goa Lemon Tree Hotels 10,000+ rooms. 100 + hotels
Dear Guest, Thank you for the feedback regarding your visit to Lemon Tree Hotel, Candolim, Goa. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you soon with our friendly smiles and signature l… Show more
Reviewed: 2 July 2024 · Stayed in July 2024
Verified reviewHad a fantastic stay at the LEMON tree Hotel....very polite and professional staff .room was excellent .very clean indeed ...food was delicious .can highly recommend this hotel to future visitors ...I really hope to revisit this hotel ..in a great location to all amenities including the beach ...a really lovely stay .and a big thankyou to all the wonderful staff who made my stay very memorable....thankyou so much !!!
Nothing
Dear Guest, Thank you for the feedback regarding your visit to Lemon Tree Hotel, Candolim, Goa. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance. When you decide to visit us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Lemon Tree Hotel, Candolim, Goa Lemon Tree Hotels 10,000+ rooms. 100 + hotels
Dear Guest, Thank you for the feedback regarding your visit to Lemon Tree Hotel, Candolim, Goa. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you soon with our friendly smiles and signature l… Show more
Reviewed: 29 June 2024 · Stayed in June 2024
Verified reviewReviewed: 14 June 2024 · Stayed in June 2024
Verified reviewReviewed: 13 June 2024 · Stayed in June 2024
Verified reviewDear Guest, Thank you for the feedback regarding your visit to Lemon Tree Hotel, Candolim, Goa. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance. When you decide to visit us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Lemon Tree Hotel, Candolim, Goa Lemon Tree Hotels ~10,000+ rooms. 100 + hotels
Dear Guest, Thank you for the feedback regarding your visit to Lemon Tree Hotel, Candolim, Goa. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you soon with our friendly smiles and signature l… Show more