Delay of Room service

Location was perfect in the heart of kasauali outside of main attraction. Breakfast was good.

Stayed in June 2025

We had an absolutely wonderful stay at Velmore Kasauli! Everything about this property exceeded our expectations. The staff was incredibly warm, courteous, and always ready to assist with a smile. The food was delicious, offering a perfect blend of taste and quality. The property itself is stunning—beautifully maintained, peaceful, and offering breathtaking views. From the ambiance to the service, everything was simply outstanding. We truly enjoyed every moment of our stay and would highly recommend Velmore Kasauli to anyone looking for a memorable getaway. Looking forward to visiting again soon! A special thanks to Maan Singh for his exceptional hospitality, upgrading our room, and ensuring that all our special requests were taken care of with utmost care and professionalism. His attention to detail truly made our stay even more enjoyable.

Stayed in February 2025

Last few kilometers of the approach road to the hotel is quite bumpy, as it is located in a remote village of Kasauli. At the property, there were some maintenance issues (related to carpet / upholstry maintenance and AC temperature control in one of the rooms) that we pointed to the management staff - they promptly acknowledged and said they would get them addressed. For a cottage of this size, we expect self-laundy option (ie washing machine and dryer) provided in the cottage, which is very helpful for longer stays or large groups

The property is located in a very quiet and picturesque part of Kasauli - away from the hustle and bustle of the main town. We had booked the Orchid 3 Bedroom Cottage that was very spacious, comfortable and clean. The staff at the reception and restaurant were always very friendly, helpful and provided quick service. Food at the restaurant was superb and reasonably priced. We stayed at this property for 4 nights, ate breakfast and dinner at the restaurant and loved both the food and service every single time.

Stayed in December 2024

Location. From Dharmapura, once you turn off the highway it’s too much in the interior and the roads are non existent for most parts. Torture on the car and the passengers!

Excellent property. New. Excellent bathroom fittings. Excellent facilities. Thoughtfully provided golf carts. Staff always ready to be of assistance. Best part is the sky bar and the evenings spent there. Good gentry. Special mention for Aastha and Shubham.

Stayed in June 2024

Good poorly rud staff

Stayed in June 2025

Big fiasco with booking. I had booked a suite and 1 double room. Initially they called to say technical glitch with system and they upgraded to a better suite. Few days before trip I get messages from Booking.com that my Amex card declined, which it should not, then I updated new card on both room and suite bookings. Informed hotel that card updated. Suddenly on the date of travel and when I am just 1 and 1/2 hr from destination I get a call that the suite booking got cancelled and someone else has taken the suite. I had international guest and was in a mess. The hotel then managed to get me 2 rooms. But if i did not have a suite I would have cancelled the trip. So it was a bad experience and need to get to the bottom of it. Whether it was a booking. Com system problem or hotel issue.

Stayed in April 2025

Location and mountian views from the property are awesome. The setup of rooms arounds the pool gives lovely view.

Stayed in March 2025

Very good

Excellent property

Stayed in March 2025

Food Quality is poor

Rooms and bathroom size

Stayed in March 2025

Really liked everything. The stay food staff everything was great.

Stayed in February 2025

No gym No adult activity or games. Kids gaming room was miserable Room floors were not clean. Floor mat was dirty

Nothing much

Stayed in January 2025

The approach road to the hotel needs a repair.

The staff is very hospitable especially Aastha ,Pankaj & Akshay. The food is too delicious. Its a perfect getaway for a couple as the rooms are spacious and the views are amazing.

Stayed in September 2024

There’s nothing to be unliked

Excellent is the true word.. Hospitality 👍 F&B 👍 Location 👍

Stayed in May 2024

There are no comments available for this review

Stayed in June 2025

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Stayed in March 2025

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Stayed in February 2025

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Stayed in August 2024

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Stayed in August 2024

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Stayed in July 2025

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Stayed in June 2025

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Stayed in April 2025

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Stayed in March 2025

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Stayed in February 2025

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Stayed in February 2025