Very friendly staff . Clean rooms .amazing location.

2025. augusztus a tartózkodás időszaka

We were changed a lot for breakfast which we didn't expect. At best it was a poorly handled misunderstanding, at worst it was a deliberate scam. We thought we'd booked a room without breakfast but on the first morning they phoned (which woke us up) & the manager knocked on our door to insist we came down to breakfast. I asked if it was included in the room and the manager said yes. Great, no one is going to turn down a free breakfast. Breakfast was a huge amount of food. (If we had the choice to order off a menu we would have just got a coffee & something small). On check out they charged us 1400 rupees for breakfasts for the 2 days. The manager told us he were wrong about thinking breakfast was included and we had to pay, despite his insistence that we eat their breakfast. It left us feeling quite cheated over a breakfast we didn't even want. If we had known the price of breakfast we would not have eaten at the hotel.

Brand new hotel still in construction. Amazing balcony with great views. The final bit of road up to the hotel was a little hectic for our small car.

2025. július a tartózkodás időszaka

No staff no service no food as it's brand new property no water bottle no room cleaning - felt very bad that after paying too much money we all are not satisfied however Manager gave us complementary breakfast for inconvenience so that was great.

Location was good

2025. május a tartózkodás időszaka

Location is difficult to reach and food is average at best

Good spacious rooms with balcony at affordable rate. Staff were very good. Near to Anachal town

2025. május a tartózkodás időszaka

We got a great room perched on top of the hills, with wonderful views from the balcony. Helpful stuff and yummy food made it a memorable stay.

2025. május a tartózkodás időszaka

Helpful staff, well maintained rooms , Excellent service

2025. április a tartózkodás időszaka

The place was pleasant and the view was amazing . It was serene.

2025. április a tartózkodás időszaka

The location- it was so interior , incase of any emergency you have to travel dor nearly 20 kms to reach the munnar town ... we booked this hotel in booking.com , in that velvet hotel description was written , only 200 m away from the centre they have mentioned but thats not true its nearly 20 kms away from munnar town , if you want to visit any locations for transportation itself they will charge high because of the location and during night time the location was not safe also , we cant order any food noyhing beacuse in that location nothing is there , you have to order from the same restaurant itself they will make good businness tactics.. the only peace is room with balcony view ... totally disappointed

Room with balcony view

2025. augusztus a tartózkodás időszaka

1.Fals promise 2.Location not good very interior 3.Manager of the property is missgaiding Food is very Like that weca say lot Pls don't recommend to anyone

Nothing totel weast pls don't recommend any one. Don't go very very bad service and staff behaviour Even manager is giving false promise Totally weast of money Pls don't go there

2025. május a tartózkodás időszaka

Clean rooms with AC and clean wash rooms

It’s a new property all the facilities provided by hire is good. basil jose at the hotel is friendly and helpful in guiding us to various tourist spots

2025. április a tartózkodás időszaka

location was bit hard to reach

Such a beautiful place. located away from the city traffic. Very peaceful place. The view of the mountains from the balcony has my heart. also you can spot hot air balloons from the balcony. overall a fantastic experience here. highly recommended😍

2025. április a tartózkodás időszaka

The staff were friendly and helpful, the food was amazing, and the rooms were cozy and clean. The resort's peaceful atmosphere was just what I needed to relax and unwind.

2025. február a tartózkodás időszaka

Velvet Clouds Munnar exceeded all expectations! The scenic location, surrounded by lush greenery, offers a peaceful and relaxing getaway. The rooms were spotlessly clean, well-furnished, and comfortable. The staff’s hospitality was outstanding, always ready to assist with a warm smile. The property provides great amenities, including fast Wi-Fi, 24-hour room service, and ample parking. Ideal for nature lovers seeking tranquility away from the crowds. Every moment here was memorable and rejuvenating. I highly recommend this hotel for anyone visiting Munnar. Would definitely return for another wonderful experience!

2025. február a tartózkodás időszaka

Good hotel with good facilities and services. Staff are very helpful. Very neat and clean room with all the facilities with a reasonable price and overall, our stay was memorable with Velvet Clouds.

2025. február a tartózkodás időszaka

had wonderful experience at velvet clouds....peaceful atmosphere with stunning views ...Clean and comfortable rooms....The staffs were very friendly and always available...Good quality food...

2025. június a tartózkodás időszaka

Ehhez az értékeléshez a vendég nem tett megjegyzést.

2025. szeptember a tartózkodás időszaka

Ehhez az értékeléshez a vendég nem tett megjegyzést.

2025. május a tartózkodás időszaka

Ehhez az értékeléshez a vendég nem tett megjegyzést.

2025. május a tartózkodás időszaka

Ehhez az értékeléshez a vendég nem tett megjegyzést.

2025. május a tartózkodás időszaka