Great experience created by all staff | Special mention - Mr. Sahil Nayyar & Ms. Pihu.

Stayed in July 2025

I am not sure why the food isn't very good at this 5-star resort. While they're not running out of ingredients, there is a limited number of choices in buffet. The tea and coffee also aren't very good, which is too bad because it's located in a hill station.

I had a great time there. I had a great time there, and I really enjoyed the time I was there. The location was great, and the staff was friendly. I would definitely recommend staying there to others.

Stayed in May 2025

Size of the property is small, bfast menu can be more expansive as compared to other ITC properties

View, Location, heated pool, play area, toilet

Stayed in May 2025

Only decent place in Manali where you can experience peace, fresh air and landscape of the valley. Rest of the city is crowded, noisy and polluted.

Stayed in April 2025

Food was expensive.

The view The layout of rooms The landscaping The facilities Staff Food options and quality

Stayed in April 2025

staff us not trained as per 5 star norms...behavior of the staff was good but they dont know how to serve and offer food like a trained one.

Breakfast was good but little mismanaged.

Stayed in March 2025

Beautiful property, located in the valley a little outside town surrounded by snow capped mountains and apple trees. Very spacious and comfortable rooms which were well heated even in Manali's cold winter days. The staff were efficient and warm. The food at ITC Hotels is always great and this time was no exception. Would definitely strongly recommend it.

Stayed in February 2025

Could have had more activities / facilities like pool etc within the premise.

Staff was courteous and very accommodative to cater to our meal preferences and ensured we were well fed and especially kids were taken care of. Huge shout out to folks at the restaurant (Sandeep) and house-keeping staff (Aman)

Stayed in February 2025

Slowness of carts

The location, the ambience and the view.

Stayed in February 2025

There is nothing that I can complain off.

The property is beautifully done. The location makes it perfect. Overlooking the mountains ranges makes it even more worthy. The staffs are cordial and supportive. In a hotel if the staffs are polite and welcoming then we feel more at home. The linen the drinking water to the small cookies in my room was so cute. The breakfast spread was also fantastic. Loved my stay totally.

Stayed in February 2025

EVERY THING EXCELLENT HOSPITALITY

Stayed in January 2025

TT table was missing & bornfire in rooms as well on common area like lobby was missing . Though they have space but they were not willing to do even on eve of 24 th Dec .

Breakfast spread was good , we had asked chef for customization which he eagerly did .

Stayed in December 2024

You need a vehicle to get to the property which is 4 km from the Manali Leh highway. Buffet spread for dinner wasn’t impressive nor value for money. No nearby restaurants in case you want to try different cuisine unless you have a vehicle

One of the largest properties in northern India. I would call it a proper Resort or retreat. The term Hotel doesn’t do justice to the sprawling property located amidst mountains.

Stayed in November 2024

It's little outside from Mall road 8 KM however booking.com shows wrong info.

Property location and overall environment . The restaurant staff is really good.

Stayed in October 2024

Beautiful place situated amidst mountains, my heart was really happy

Very wonderful place

Stayed in September 2024

Ease of reaching the location, even though it was off season the tariff was slightly higher; the food is also charged at some premium rates

Great property, well equipped, amazing views, serenity. Wonderful that they had kids playroom, nice restaurant with beautiful views. The layout of the property with apple trees in full bloom was great to see. Would recommend this property and would definitely be back again

Stayed in September 2024

Loved every bit of my stay. For me, the top factor on the list would be the beautiful and serene landscaping of the entire property. So peaceful and aesthetically pleasing.

Stayed in September 2024

The location and the views.

Stayed in August 2024

Picturesque location and outside the Manali town (thank God!!) Front desk staff - Ritik and Restaurant staff - both Akash and Chef Madhu were courteous and helpful.

Stayed in June 2024

The approach is not that great.. it’s too far from Mall Road.. and the roads are not that great that’s leads to the hotel

The view is out of the place.. the best so far

Stayed in June 2024

Great location with amazing view, Good breakfast and smiling servers.

Stayed in June 2024

Delayed checkin

Very good breakfast, lots of choices. Excellent service by restaurant staff especially Sonu.

Stayed in June 2024

My recent stay at ITC Welcomhotel at Mansa was nothing short of magical. Nestled amidst the stunning landscapes of the Himalayas, this hotel offers the perfect blend of luxury, comfort, and natural beauty, making it an absolute gem for any traveler seeking a serene yet captivating getaway. **Warm Hospitality:** From the moment I arrived, the staff made me feel incredibly welcome. Their genuine warmth and attentive service ensured that every aspect of my stay was flawless. The check-in process was swift and seamless, and I was immediately struck by the professionalism and friendliness of the team. **Breathtaking Views:** The location is simply unparalleled. My room offered a panoramic view of the snow-capped mountains and lush valleys, which was truly mesmerizing. Waking up to such a breathtaking vista each morning was an experience I will cherish forever. **Luxurious Accommodations:** The rooms are a perfect blend of elegance and comfort. My room was spacious, impeccably clean, and beautifully furnished with modern amenities. The plush bedding ensured a restful sleep, and the private balcony was an added delight, providing a tranquil spot to unwind and soak in the natural beauty. **Culinary Delights:** The dining experience was exceptional. The in-house restaurant served a wide array of delectable dishes, ranging from local Himachali cuisine to international favorites. Each meal was a culinary masterpiece, prepared with the freshest ingredients. The breakfast buffet, in particular, was a delightful spread that catered to diverse tastes. **Recreational Activities:** Welcomhotel offers a plethora of activities to keep guests entertained. The guided nature walks and trekking expeditions allowed me to explore the picturesque surroundings and appreciate the rich flora and fauna of the region. For those seeking relaxation, the hotel’s spa provides rejuvenating treatments that are perfect for unwinding after a day of adventure.

Stayed in May 2024

Nice location

Stayed in May 2024