Mall Road Marina annexe, 171001 Shimla, India
Based on 42 hotel reviews
6.1Cleanliness
7.2
Comfort
6.9
Location
7.0
Facilities
6.7
Staff
7.3
Value for money
6.7
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Showing 1 – 25
Reviewed: 26 May 2025
Asutosh
IndiaAround 50 steps to be covered down side to reach the hotel.
Near the Mall road
Stayed in July 2025
Reviewed: 6 January 2025
Raghu
IndiaFood rates
Decent property at Mall road.
Stayed in January 2025
Reviewed: 31 August 2025
Lakshay
IndiaService & staff behaviour
Stayed in August 2025
Reviewed: 30 August 2025
Pawan
IndiaNot any
Breakfast is very tasty
Stayed in August 2025
Reviewed: 27 August 2025
Yash
IndiaThe washroom was very small and the condition was not good. Door making noise curtains very dirty
Nothing was there to like. Very bad experience.
Stayed in August 2025
Reviewed: 19 August 2025
Sinha
IndiaLets start from start, we checked i late, around 6-7 pm, the receptionist made us wait like 20-25 mins near the place they asked us to wait while someone helps is with the baggage. Once we reached and paid for the room we were asked to pay extra for heater, if your room doesnt have ac (which they didn’t because the place is colder you should have heater) anyway made us pay for that, super small room with no toiletries, had to ask 2 times, asked for extra towels and were told they dont give more than 1 per person, after that the room’s bedside switch wasn’t working and there was no kettle in the room so asked for one, which had cockroaches in it. And the telephone in the room wasnt working either. I think if someone had made it clear to us that we would have to go through all this we never would have booked it, anyway we woke up the next morning and left asap because the place was horrible. Worst experience ever
Nothing, it was nothing like the picture. Host was horrible would not recommend it to anyone. The pictures on the site are actually of the restaurant
Stayed in August 2025
Reviewed: 7 July 2025
Aram
IndiaExtremely pathetic experience. To list out, the room they allotted me, didn't feature basic amenities such as soap, toilet tissues or kettle. The bed linen was extremely filthy and stained. The extra towel provided was dirty and thrown into the cupboard. There were insects and bugs in the room. When I asked for a room change, they refused. They took the whole payment when I arrived and they didn't even care to provide me a proper hotel bill. Moreover, the creepiest parts were that someone had come into the room behind my back even though I didn't request for cleaning and it became furthermore creepy when one of the reception desk attendees repeatedly tried to add me on Instagram (searched my profile through my name on the ID) until I blocked and reported him. Horrible experience! I would never recommend this hotel to anyone, especially if it's a solo female traveller. Stay away from this place.
Stayed in July 2025
Reviewed: 1 June 2025
Rushikesh
IndiaHotel changed my booking dates without knowing me.
Location
Stayed in September 2025
Reviewed: 16 May 2025
Sushant
IndiaBest service
Stayed in May 2025
Reviewed: 15 May 2025
Zainul
IndiaOverall a decent stay, Mukesh and team were good.
Stayed in May 2025
Reviewed: 1 May 2025
Jyoti
IndiaStaff is courteous. Parking is not there but they helped me to park my car. Room is Ok and comfortable.
Stayed in May 2025
Reviewed: 1 May 2025
Maya
IndiaFood quality
Property is properly maintained. Staff is excellent. Food is average.
Stayed in May 2025
Reviewed: 21 April 2025
Harpreet
Indiathe wash room and bath room
very good and spacious room for families . and a fantastic view .
Stayed in April 2025
Reviewed: 18 April 2025
Msnish
IndiaNothing
Location
Stayed in March 2025
Reviewed: 12 April 2025
Santosh
IndiaBest hospitailty
Stayed in April 2025
Reviewed: 27 January 2025
Navjeet
IndiaService is slow.
Hotel is very good. Location is near the Mall road, but down stairs. Rooms are neat and clean.
Stayed in January 2025
Reviewed: 22 January 2025
Nidhika
IndiaIt was a well organised stay. Worth the amount we have paid for. Location is nice.
Stayed in January 2025
Reviewed: 21 January 2025
Vikram
IndiaIt was a one day stay only. Parking was paid and I had to pay 250 Rs for one night. Breakfast was included in the package but there were no options to order for breakfast, the hotel staff said that only parantha and sandwich was the only option in complimentary breakfast. Other options as per menu were paid. The mattress was very hard. Booking.com should refund my money. The location of the hotel was also not very good.
Nothing about the hotel.
Stayed in January 2025
Reviewed: 20 January 2025
Arkam
IndiaI booked the room however they cancelled it. The excuse they gave was they apparently tried calling us but they reached out to me. They wanted to contact me to inform me that I have chosen the "Pay at the hotel" option so I need to make advance payment in order for them to keep the room for me. Now that, I was not reachable, they gave the room to somebody else and I was informed that the booking was cancelled for me. Very upsetting.
Stayed in January 2025
Reviewed: 11 January 2025
Varun
IndiaGreat location, ok rooms. Staff was friendly.
Stayed in January 2025
Reviewed: 5 January 2025
Baani
IndiaLift should be there.
Rooms are very nice.
Stayed in January 2025
Reviewed: 4 January 2025
Mohan
IndiaGood for short stay in Shimla.
Stayed in January 2025
Reviewed: 4 January 2025
Shalini
IndiaArrived at the location just to find out wrong location is provided by the property, Actual location has a lot of stairs , One has to carry own luggage on stairs many other better options available nearby
Stayed in December 2024
Reviewed: 2 January 2025
Agarwal
IndiaLittle costly and for heater extra charges and for baggage drop to taxi , extra charges that are really not cool. I think same thing can be available at least 1-2K less.
Food was very good.Service is also good.Staff is very humble.Location is also very good.
Stayed in February 2025
Showing 1 – 25
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