Reviews of ZANA by the Ganges, Tapovan, Rishikesh 5 stars
Tapovan Khasra 556k, Ward No 3 Mauza Gram Tapovan, Pargana Tehsil Narendra Nagar, Tehri Garhwal, 249192 Rishīkesh, India
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Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewGood location, excellent staff and food.
All good
Dear Guest, We are pleased to hear that you have thoroughly enjoyed your stay with us . Thank you for your generous compliments about the Hotel and the services extended by the team. Your compliments definitely mean a lot to us and keep us striving for service excellence. We look forward to welcoming you back soon. Thanks & Regards Sandeep Rawat General Manager
Dear Guest, We are pleased to hear that you have thoroughly enjoyed your stay with us . Thank you for your generous compliments about the Hotel and the services extended by the team. Your compliments definitely mean a lot to us and keep u… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewBrand new upscale property with large rooms and all facilities
Neighbourhood is cramped
Dear Mr. Kumar, We are pleased to hear that you have thoroughly enjoyed your stay with us . Thank you for your generous compliments about the Hotel and the services extended by the team. Your compliments definitely mean a lot to us and keep us striving for service excellence. We look forward to welcoming you back soon. Thanks & Regards Sandeep Rawat General Manager
Dear Mr. Kumar, We are pleased to hear that you have thoroughly enjoyed your stay with us . Thank you for your generous compliments about the Hotel and the services extended by the team. Your compliments definitely mean a lot to us and kee… Show more
Reviewed: 7 July 2025 · Stayed in June 2025
Verified reviewBreakfast was good, I relished the hot parathas, the staff was very good and caring
Dear Guest, Thank you for sharing your valuable feedback during your stay with us. We have passed on the positive comments about food and staff to team. We will look forward to welcome back you again, Thanks & Regards Sandeep Rawat General Manager
Dear Guest, Thank you for sharing your valuable feedback during your stay with us. We have passed on the positive comments about food and staff to team. We will look forward to welcome back you again, Thanks & Regards Sandeep Rawat … Show more
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewI specially request to booking.com Never see the photographs, your web site photography is to good and real live hotel is very bed. It's froud salls. You see this is the wright photos at yr site. Never suggest any one, and never confidence for booking.com. first see after book.
Never suggest hotel booking by booking.com
Dear Ms. Monica, As per the online booking made by you it was for Luxury Room with Balcony. You were looking for Ganga view room, which was neither booked by you nor it was available on that day. Our Staff showed other options in same category & the other categories rooms available on that day, but you still insisted on assigning Ganga view room. Hotel offered the Room Category which you booked for, but when asked for payment at the time of check in you refused for check in. Regards Sandeep Rawat General Manager
Dear Ms. Monica, As per the online booking made by you it was for Luxury Room with Balcony. You were looking for Ganga view room, which was neither booked by you nor it was available on that day. Our Staff showed other options in same cate… Show more
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewStaff is really good. Specially if we need something out of the menu in breakfast. Property is well maintained. Keep this entire staff.. I was impressed how these maroon T-shirt ppl works like a team. Even housekeeping guys are very much dedicated disciplined. Then South Indian menu,Rajesh bai. Thanks to Ritika and team for helping in early check in
Baki Sara thek ahh. Thode paise ghat hone chaide. Entrance to hotel and something more required to make that place good.
Dear Guest, We are pleased to hear that you have thoroughly enjoyed your stay with us . Thank you for your generous compliments about the Hotel and the services extended by the team. Your compliments definitely mean a lot to us and keep us striving for service excellence. We look forward to welcoming you back soon. Thanks & Regards; Sandeep Rawat General Manager
Dear Guest, We are pleased to hear that you have thoroughly enjoyed your stay with us . Thank you for your generous compliments about the Hotel and the services extended by the team. Your compliments definitely mean a lot to us and keep us… Show more
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewNoting ….staff is not helpful at all . Rooms are dirty . Service is pathetically bad ……breakfast is worst ..
Noting ….staff is not helpful at all . Rooms are dirty . Service is pathetically bad ……breakfast is worst ..
Dear Guest, Greetings from ZANA by the Ganges Rishikesh! At the outset, we sincerely regret the inconvenience caused to you during your recent visit at our Hotel. I would like to take this opportunity to thank you for sparing your valuable time and giving us your feedback. We assure you that your feedback has been taken in a positive side. It is our continuous effort to improve our services and we value your comments and suggestions. I shall personally look into the matter and initiate a corrective action in order to deliver the expected high standards of service to our customers and i am confident that you will notice the change during your future visits to the property. We at ZANA by the Ganges, Rishikesh, value your patronage and sincerely look forward to your next visit with us. With Best Regards, Sandeep Rawat General Manager
Dear Guest, Greetings from ZANA by the Ganges Rishikesh! At the outset, we sincerely regret the inconvenience caused to you during your recent visit at our Hotel. I would like to take this opportunity to thank you for sparing your valu… Show more
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 8 June 2025 · Stayed in June 2025
Verified reviewNice cozy hotel, excellent location, clean rooms, very good food
They are still setting up the hotel so initial hiccups are there
Dear Guest, We are pleased to hear that you have thoroughly enjoyed your stay with us . Thank you for your generous compliments about the Hotel and the services extended by the team. Your compliments definitely mean a lot to us and keep us striving for service excellence. We look forward to welcoming you back soon. Thanks & Regards Sandeep Rawat General Manager
Dear Guest, We are pleased to hear that you have thoroughly enjoyed your stay with us . Thank you for your generous compliments about the Hotel and the services extended by the team. Your compliments definitely mean a lot to us and keep u… Show more
Reviewed: 6 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 26 May 2025 · Stayed in April 2025
Verified reviewFood was nice, specially the Biryani but service was very slow and menu was very limited.
We thought it is like a resort but it a hotel. Rooms were spacious and we paid extra for the balcony room to get the good view but we got the view of dead Dharamshala( like haunted). It is bit expensive also.
Dear Guest, I would like to take this opportunity to thank you for sparing your valuable time and giving us your feedback. We assure you that your feedback has been taken in a positive side. It is our continuous effort to improve our services and we value your comments and suggestions. Kind Regards Sandeep Rawat General Manager
Dear Guest, I would like to take this opportunity to thank you for sparing your valuable time and giving us your feedback. We assure you that your feedback has been taken in a positive side. It is our continuous effort to improve our servi… Show more
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewReviewed: 12 May 2025 · Stayed in May 2025
Verified reviewNice location just near to Laxman Jhula. Food is excellent. Recommend for others to stay. Worthy stay
Nothing
Dear Guest, We are pleased to hear that you have thoroughly enjoyed your stay with us . Thank you for your generous compliments about the Hotel and the services extended by the team. Your compliments definitely mean a lot to us and keep us striving for service excellence. We look forward to welcoming you back soon. Thanks & Regards Sandeep Rawat General Manager
Dear Guest, We are pleased to hear that you have thoroughly enjoyed your stay with us . Thank you for your generous compliments about the Hotel and the services extended by the team. Your compliments definitely mean a lot to us and keep u… Show more
Reviewed: 10 May 2025 · Stayed in May 2025
Verified reviewCleanness and the staff
Location and name of hotel in front
Dear Guest, We are pleased to hear that you have thoroughly enjoyed your stay with us . Thank you for your generous compliments about the Hotel and the services extended by the team. Your compliments definitely mean a lot to us and keep us striving for service excellence. We look forward to welcoming you back soon. Thanks & Regards Sandeep Rawat General Manager
Dear Guest, We are pleased to hear that you have thoroughly enjoyed your stay with us . Thank you for your generous compliments about the Hotel and the services extended by the team. Your compliments definitely mean a lot to us and keep … Show more
Reviewed: 9 May 2025 · Stayed in May 2025
Verified reviewThe only positive to the hotel was Sourav , a very attentive and pleasant young man that assisted us for dinner and breakfast.
The listing on Booking is deceiving as the Ganges View Room is so obscured and the views are terrible. You are surrounded by incomplete construction sites and a noisy environment. There was no hot water both on arrival and in the morning. The sink was loose and the toilet mechanism leaked , we shortened our stay from 3 nights to 1 as we were very disappointed with the hotel. The staff did arrange a change in room and attended to the issues but having a sink fixed at midnight is most unpleasant and with no hot water.
Dear Guest, At the outset, we sincerely regret the inconvenience caused to you during your recent visit at ZANA by the Ganges, Rishikesh. I would like to take this opportunity to thank you for sparing your valuable time and giving us your feedback. We assure you that your feedback has been taken in a positive side. It is our continuous effort to improve our services and we value your comments and suggestions. Kind Regards Sandeep Rawat General Manager
Dear Guest, At the outset, we sincerely regret the inconvenience caused to you during your recent visit at ZANA by the Ganges, Rishikesh. I would like to take this opportunity to thank you for sparing your valuable time and giving us your… Show more
Reviewed: 3 May 2025 · Stayed in April 2025
Verified reviewStaff was very courteous. Location was average.
There’s a lot of construction going on around the property so the view wasn’t great A few improvements can be made to the toilets to increase shelf space
Dear Guest, We are pleased to hear that you have thoroughly enjoyed your stay with us . Thank you for your generous compliments about the Hotel and the services extended by the team. Your compliments definitely mean a lot to us and keep us striving for service excellence. We look forward to welcoming you back soon. Thanks & Regards Sandeep Rawat General Manager
Dear Guest, We are pleased to hear that you have thoroughly enjoyed your stay with us . Thank you for your generous compliments about the Hotel and the services extended by the team. Your compliments definitely mean a lot to us and keep u… Show more
Reviewed: 3 May 2025 · Stayed in May 2025
Verified reviewLuxury style, good location, rooftop restaurant is just the best in Rishikesh.
Dear Guest, We are pleased to hear that you have thoroughly enjoyed your stay with us . Thank you for your generous compliments about the Hotel and the services extended by the team. Your compliments definitely mean a lot to us and keep us striving for service excellence. We look forward to welcoming you back soon. Thanks & Regards Sandeep Rawat General Manager
Dear Guest, We are pleased to hear that you have thoroughly enjoyed your stay with us . Thank you for your generous compliments about the Hotel and the services extended by the team. Your compliments definitely mean a lot to us and keep u… Show more
Reviewed: 30 April 2025 · Stayed in April 2025
Verified reviewRoom and scenery
Nothing as such
Dear Guest, We are pleased to hear that you have thoroughly enjoyed your stay with us . Thank you for your generous compliments about the Hotel and the services extended by the team. Your compliments definitely mean a lot to us and keep us striving for service excellence. We look forward to welcoming you back soon. Thanks & Regards Sandeep Rawat General Manager
Dear Guest, We are pleased to hear that you have thoroughly enjoyed your stay with us . Thank you for your generous compliments about the Hotel and the services extended by the team. Your compliments definitely mean a lot to us and keep u… Show more