Reviews of Zone by The Park, Jammu 3 stars
Rail Head Complex Trikuta Nagar, 180012 Jammu, India
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThey charged me without informing me that the room was a twin bed and also when went for breakfast they let me eat the breakfast and then charged me for it, charges should have been informed before I went for the breakfast and before telling me what room was booked.
Dear Sahil, We are truly sorry to hear about your experience. It's unfortunate that the information was not communicated clearly to you regarding the room and breakfast charges. Please be assured that our main goal is to make our customers feel informed and satisfied with our services. We understand how this misunderstanding may have caused inconvenience and disappointment. We are taking your feedback into serious consideration and we will be revisiting our communication protocols to make sure such situations do not occur in the future. We sincerely hope you give us another chance to serve you better in the future. Warm Regards, Anirvan Konar
Dear Sahil, We are truly sorry to hear about your experience. It's unfortunate that the information was not communicated clearly to you regarding the room and breakfast charges. Please be assured that our main goal is to make our custome… Show more
Reviewed: 4 July 2025 · Stayed in July 2025
Verified reviewA
NA
Dear Guest, Thank you for taking the time to rate our service. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Warm Regards, Anirvan Konar Warm Regards, Anirvan Konar
Dear Guest, Thank you for taking the time to rate our service. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reac… Show more
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReviewed: 17 May 2025 · Stayed in May 2025
Verified review, nothing
Everything
Thank you for your honesty. We are sorry for being average, I would love to know more about how we can change that in your eyes. Could you please mail me your contact details & order details with a reference to this review, so that I can further assist you?
Thank you for your honesty. We are sorry for being average, I would love to know more about how we can change that in your eyes. Could you please mail me your contact details & order details with a reference to this review, so that I ca… Show more
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewThe aesthetics of the property were nice.
The engineered stuff like the AC switch was way off away from the bed. If I had to change the settings at night, I need to walk all the way near the bathroom to change it. Also, there were frequent power cuts which the hotel couldn’t handle. I was in the gym at morning and due the power cut I was stuck under complete darkness until the hotel managed to turn on the generator. Usually when we talk about big hotels, they manage to handle such small power cuts without spending 5-10 minutes to turn on the generator. That was pathetic to feel especially when one is in a hotel by “The Park”. If I was in a 1 or 2 star hotel, I wouldn’t have complained.
Dear Ateeb, Thank you for sharing your feedback. We appreciate your compliments on the aesthetics of our property. However, we understand your concerns regarding the placement of the AC switch and the power cuts experienced during your stay. Your experience is important to us, and we will take your comments into consideration as we strive to improve our facilities. Thank you for bringing this to our attention.
Dear Ateeb, Thank you for sharing your feedback. We appreciate your compliments on the aesthetics of our property. However, we understand your concerns regarding the placement of the AC switch and the power cuts experienced during your stay… Show more
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 22 April 2025 · Stayed in April 2025
Verified reviewFantastic Location
Neet and Cleanest
Dear Ashwini, Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent experience at ZoneByThePark and enjoyed the fantastic location. Your kind words motivate us to keep up the great work!
Reviewed: 7 April 2025 · Stayed in April 2025
Verified reviewLook of the place and helpfulness of the staff.
Little niggly things.. but not worth worrying about.
Dear Ranjit, Thank you for sharing your thoughts! We're glad to hear you enjoyed the look of our property and found our staff helpful. We appreciate your feedback on the minor concerns and will continue to strive for excellence. Looking forward to welcoming you back at ZoneByThePark!
Dear Ranjit, Thank you for sharing your thoughts! We're glad to hear you enjoyed the look of our property and found our staff helpful. We appreciate your feedback on the minor concerns and will continue to strive for excellence. Looking… Show more
Reviewed: 6 April 2025 · Stayed in March 2025
Verified reviewNice property good staff. Rooms are big and comfortable. Food is also good. Only challenge - little far from main city market, taxi stand.
Dear Devesh, Thank you for your positive feedback! We're delighted to hear that you enjoyed the spacious rooms and found the staff and food to your liking. We appreciate your input regarding the location, and we hope it didn't affect your overall experience too much. Your comments are valuable to us as we strive to improve. We look forward to welcoming you back to ZoneByThePark!
Dear Devesh, Thank you for your positive feedback! We're delighted to hear that you enjoyed the spacious rooms and found the staff and food to your liking. We appreciate your input regarding the location, and we hope it didn't affec… Show more
Reviewed: 27 February 2025 · Stayed in February 2025
Verified reviewReviewed: 22 February 2025 · Stayed in February 2025
Verified reviewMy room was delux and they charge premium but there was some bad smell and I complained and nothing happen. Paying such an amount with such bad smell room is not dead at all.
Dear Younis, Thank you for your feedback. We sincerely apologize for the inconvenience caused by the unpleasant smell in your deluxe room. This is certainly not the experience we aim to provide. Your concerns are important to us, and we will address them with our team to ensure improvements are made. Thank you for bringing this to our attention.
Dear Younis, Thank you for your feedback. We sincerely apologize for the inconvenience caused by the unpleasant smell in your deluxe room. This is certainly not the experience we aim to provide. Your concerns are important to us, and we wil… Show more
Reviewed: 7 October 2024 · Stayed in October 2024
Verified reviewBF:-It was good And Location is also Good.😌 he
Morning Breakfast Should Be Free or Include in Room Tariff .
Dear Bharti, Thank you for sharing your feedback! We're glad to hear you enjoyed your stay and liked the breakfast and location. We appreciate your suggestion regarding the inclusion of breakfast in the room tariff, and we will certainly take it into consideration. Looking forward to welcoming you back to ZoneByThePark! 😊 Gaurav Parashar Front office Manager Zone by the park , Jammu
Dear Bharti, Thank you for sharing your feedback! We're glad to hear you enjoyed your stay and liked the breakfast and location. We appreciate your suggestion regarding the inclusion of breakfast in the room tariff, and we will certainl… Show more
Reviewed: 5 September 2024 · Stayed in September 2024
Verified reviewReviewed: 1 September 2024 · Stayed in August 2024
Verified reviewLocation, cleanliness.
Unnecessary penalties like charges for stains on towels
Dear Nasir, Thank you for sharing your feedback! We're thrilled to hear that you enjoyed the location and cleanliness of ZoneByThePark. We understand your concerns regarding the penalties and will certainly take your comments into consideration as we strive to improve our services. Your input is valuable to us! Gaurav Parashar Front office Manager Zone by the park , Jammu
Dear Nasir, Thank you for sharing your feedback! We're thrilled to hear that you enjoyed the location and cleanliness of ZoneByThePark. We understand your concerns regarding the penalties and will certainly take your comments into consi… Show more
Reviewed: 23 August 2024 · Stayed in August 2024
Verified reviewReviewed: 16 August 2024 · Stayed in August 2024
Verified reviewLocation of this hotel was fantastic making easy access to transportation and of course the room were very clean and comfy.
Dear Sangeeta, Thank you for your kind words! It’s wonderful to hear that you enjoyed our fantastic location and found the rooms clean and comfy. We truly appreciate your recommendation and look forward to welcoming you back to Zone By The Park! Gaurav Parashar Front office Manager Zone by the park , Jammu
Dear Sangeeta, Thank you for your kind words! It’s wonderful to hear that you enjoyed our fantastic location and found the rooms clean and comfy. We truly appreciate your recommendation and look forward to welcoming you back to Zone By The … Show more
Reviewed: 23 July 2024 · Stayed in July 2024
Verified reviewReviewed: 1 May 2024 · Stayed in April 2024
Verified reviewRooms breakfast everything was great
5600 seemed a bit pricey
Reviewed: 10 April 2024 · Stayed in April 2024
Verified reviewLocation. General service quality by staff. Thankfully I was able to open the window in the room this time for fresh air.
Expensive for the infrastructure quality. Sheets and towels in room were clean but old.
Dear Ateesh, We appreciate your feedback on your recent stay with us. It's great to hear that the ability to open the window for fresh air added comfort to your experience. When it comes to value, we always aim to provide a balanced offering and we will take your concerns regarding the infrastructure into consideration as we continuously strive to enhance our property. Regarding the sheets and towels, we understand the importance of not only offering clean but also up-to-date linens. Please rest assured that we are evaluating our inventory to ensure that all of our linens meet the high standards our guests expect. Your insights are invaluable as they help us identify areas for improvement. We look forward to the opportunity to provide you with a stay that exceeds your expectations in the future. Warm Regards, Gaurav Parashar Front office Manager Zone By The Park ,Jammu
Dear Ateesh, We appreciate your feedback on your recent stay with us. It's great to hear that the ability to open the window for fresh air added comfort to your experience. When it comes to value, we always aim to provide a balanced… Show more
Reviewed: 2 April 2024 · Stayed in April 2024
Verified reviewComfort
Price wasn't matched
Reviewed: 24 January 2024 · Stayed in December 2023
Verified reviewReviewed: 31 December 2023 · Stayed in December 2023
Verified reviewReviewed: 23 December 2023 · Stayed in December 2023
Verified reviewNYC coprative staff management was v.good Awesome food.. service is too good day n night any tym... rooms are beautiful with huge space Overall whenever we plan for Srinagar it's our ist preference untill he not packed 😄
Geniunely v.good people never be.dissipointed .. specialy with under Mr Khan ..nice guy
Reviewed: 7 December 2023 · Stayed in September 2023
Verified reviewNice location, close to station n market
Ala cart menue