Reviews of Babylon Rotana Hotel 5 stars

Dear Mr. Khaled Thank you for your kind words and for sharing your experience with us. We’re thrilled to know you enjoyed our great location, delicious food, and the helpfulness of our team—it’s always rewarding to hear such positive feedback. We also appreciate your comment regarding the pricing. Please know that we continuously strive to offer the best value for the quality of service and amenities we provide, and your input helps us in that effort. We hope to have the pleasure of welcoming you again soon. Best Regards Ghassan Dalal Country General Manager - Iraq & Turkey

Dear Mr. Khaled Thank you for your kind words and for sharing your experience with us. We’re thrilled to know you enjoyed our great location, delicious food, and the helpfulness of our team—it’s always rewarding to hear such positive feed… Show more

Dear Mr. Khaled Thank you for taking the time to share your feedback with us. We’re delighted to hear that you appreciated the supportive and helpful attitude of our staff, as well as the wide variety offered at our breakfast buffet—it truly means a lot to us. We also acknowledge your comment regarding the pricing. Your input is important, and we continuously review our rates to ensure they reflect the value and quality of the experience we strive to provide. We hope to have the pleasure of welcoming you again soon. Best Regards Ghassan Dalal Country General Manager - Iraq & Turkey

Dear Mr. Khaled Thank you for taking the time to share your feedback with us. We’re delighted to hear that you appreciated the supportive and helpful attitude of our staff, as well as the wide variety offered at our breakfast buffet—it tr… Show more

Dear Mr. Cumali Thank you for taking the time to share your experience with us. We’re truly pleased to hear that you found our staff friendly and enjoyed the food during your stay — your kind words mean a lot to our team. We also appreciate your constructive feedback regarding the room conditions. We're sorry to hear that the cleanliness of the windows, the room layout, and the Wi-Fi did not meet your expectations. Your comments are very valuable and have been shared with our housekeeping and maintenance teams to ensure improvements are made. Regarding the air conditioning, we understand how important comfort is, and we’ll look into making the controls more intuitive for future guests. Your insights help us improve, and we hope to have the opportunity to welcome you back with a more comfortable and enjoyable experience. Best Regards, Ghassan Dalal Country General Manager - Iraq & Turkey

Dear Mr. Cumali Thank you for taking the time to share your experience with us. We’re truly pleased to hear that you found our staff friendly and enjoyed the food during your stay — your kind words mean a lot to our team. We also appreci… Show more

Dear Mr. Taher, Thank you for your kind words and for sharing your experience with us. We're delighted to hear that you found everything great during your stay — your satisfaction is our top priority. We also appreciate your honest feedback regarding the value. We understand your concerns and take them seriously. While we strive to offer a memorable experience, we recognize the importance of ensuring our pricing reflects the quality and comfort our guests expect. Your comments have been shared with our management team for review. We hope to have the opportunity to welcome you again and provide an even better experience. Best Regards Ghassan Dalal Country General Manager - Iraq & Turkey

Dear Mr. Taher, Thank you for your kind words and for sharing your experience with us. We're delighted to hear that you found everything great during your stay — your satisfaction is our top priority. We also appreciate your honest feedba… Show more

Dear Mr. Thomas, Thank you so much for your kind words and for taking the time to share your experience with us. We're delighted to hear that you enjoyed the breakfast, found your room clean and comfortable, and appreciated the upgraded lifts. It's also wonderful to know that our gym met your expectations — we’re proud to offer facilities that support our guests’ wellness during their stay. Your feedback is truly appreciated and motivates our team to continue delivering excellent service. We look forward to welcoming you back soon! Best Regards, Ghassan Dalal Country General Manager - Iraq & Turkey

Dear Mr. Thomas, Thank you so much for your kind words and for taking the time to share your experience with us. We're delighted to hear that you enjoyed the breakfast, found your room clean and comfortable, and appreciated the upgraded … Show more

Dear Mr. Adam Thank you for sharing your feedback with us. We’re pleased to hear that you were satisfied with the service provided by our team — your kind words are truly appreciated and will be shared with them. We also value your comments regarding the security at the main entrance. Your observations are important to us, and we will review this matter with our team to ensure that all aspects of our guests’ experience meet the highest standards of comfort and safety. Thank you again for helping us improve. We hope to welcome you back soon. Best Regards, Ghassan Dalal Country General Manager - Iraq & Turkey

Dear Mr. Adam Thank you for sharing your feedback with us. We’re pleased to hear that you were satisfied with the service provided by our team — your kind words are truly appreciated and will be shared with them. We also value your comm… Show more

Dear Mr. Mohamad, Thank you for taking the time to share your experience with us. We sincerely regret that your stay did not meet expectations and that you encountered several issues during your visit. We understand your frustration regarding the room arrangement and the additional charges. While our intention is always to ensure guest comfort and safety, we recognize that any miscommunication during the booking process can lead to inconvenience. We are currently reviewing our coordination with Booking.com to ensure room occupancy details are clearly communicated to avoid similar situations in the future. Regarding your comments about our security team, we are truly sorry that their presence felt intrusive. Their role is to maintain a safe and respectful environment for all guests, and we will reinforce training to ensure their approach remains courteous and discreet. We also apologize for the early pool closure and any inconvenience it caused. Your feedback will help us reassess our facility hours to better align with guest needs. Cleanliness and room condition are top priorities for us, and we are disappointed to hear that your room did not meet our standards. We have shared your comments with our housekeeping team for immediate review and corrective action. While we’re glad you enjoyed the food, we deeply regret that the overall experience was not satisfactory. Your feedback is invaluable, and we are committed to making the necessary improvements to ensure a more welcoming and comfortable stay for all our guests. We hope you might consider giving us another opportunity in the future to provide the level of hospitality we strive for. Best Regards Ghassan Dalal Country General Manager - Iraq & Turkey

Dear Mr. Mohamad, Thank you for taking the time to share your experience with us. We sincerely regret that your stay did not meet expectations and that you encountered several issues during your visit. We understand your frustration regar… Show more

Dear Mr. Mouhieddine Thank you for your wonderful feedback! We are thrilled to hear that you found everything to be nice and clean during your stay. Your positive comments are greatly appreciated and serve as a great encouragement to our team. We look forward to welcoming you back for another enjoyable stay. Best regards, Ghassan Dalal Country General Manager

Dear Mr. Mouhieddine Thank you for your wonderful feedback! We are thrilled to hear that you found everything to be nice and clean during your stay. Your positive comments are greatly appreciated and serve as a great encouragement to our t… Show more

Dear Mrs. Rezhan, Thank you for your positive rating and review. It truly means a lot to have our customers share their positive experiences. Our team has worked hard to ensure that all the service meets our guests’ expectations. We’d love to welcome you back again next time when you visit Baghdad! Sincerely yours, Ghassan Dalal General Manager

Dear Mrs. Rezhan, Thank you for your positive rating and review. It truly means a lot to have our customers share their positive experiences. Our team has worked hard to ensure that all the service meets our guests’ expectations. We’d… Show more