I sent pictures of a room to my friend and she had a suggestion to change the curtains, claiming they were old, didn't fit in these rooms and didn't look nice either.

Stayed in August 2025

The toilets need maintainance, they are smelly and old.

Location, they upgraded my room to junior suit. The staff were amazing especially the receptionist Safwan was very kind and supportive

Stayed in July 2025

Breakfast can be better , housekeeping slow in response, I got receptionist attention to one cleaner that get back cutlery after fallen them on ground 🤐

Comfortable bed , Quite room , room view, cozy hotel , spa , safe for solo female travelers, thanks Mr Emad for gift 🩵 Unfortunately I just record vide so have no photo to share on booking I do them on google

Stayed in July 2025

The staff were so friendly and helpful. The facilities were top class. I'm definitely going to stay there when I return to Sulymaniyah

Stayed in June 2025

One of my favourite places to stay.

Stayed in May 2025

NA

The staff are extremely courteous and accommodating. Great location and spacious rooms.

Stayed in May 2025

Every things was so great, only I can recommend to include all types of massage mentioned in the catalog to be provided, For example I would like to try head and foot massage, but unfortunately only other type of massage was available at that time, All the other things was great.

I like every things in my stay in the hotel, the staff is really professional, and the accommodation is so nice and well organized. The staff is so friendly, Mr Miras, Safwan and all the others so kind, supportive and motivated.

Stayed in June 2025

The place is too quite

Safwan was great!

Stayed in April 2025

none

I stayed here during a recent business trip, and I couldn’t have asked for a better experience. From the moment I arrived, everything was handled with professionalism and care. A special mention goes to Safwan at the front desk—he was absolutely amazing! He made the check-in process incredibly smooth and hassle-free, which was much appreciated after a long day of travel. The room was immaculate, quiet, and very comfortable—perfect for unwinding and getting a good night’s rest before meetings. The work desk and Wi-Fi were excellent, making it easy to stay productive. Breakfast was fresh and offered a great variety. The hotel’s location was also ideal, with easy access to Majidi Mall and main road next to hotel then can move directly to city center, yet still peaceful enough to relax. The service, cleanliness, comfort, and attention to detail were all top-tier. I’ll definitely be booking here again for my future business trips. Highly recommend!

Stayed in April 2025

The really nice person specially in reception mr safwan was there very good and good hotel

Stayed in April 2025

Everything was perfect

This was a real luxury experience. The staff, especially Mr. Safwan and Mr. Fiaz Ali, were very attentive. The price was very good and the view was excellent. The breakfast was amazing.

Stayed in April 2025

Everything was perfect.

This is an elegant hotel with full service. It is nicely located a the staff is so attentive. I had an upgrade to a junior suite that was really luxurious. Highly recommended

Stayed in March 2025

The location of hotel is far from city center

The room was spacious, the variety of food at ramadan iftar and Suhoor was excellent, and the food was absolutely delicious. The reception staff were very kind, especially Imad and Safwan, who were both friendly and welcoming.

Stayed in March 2025

Everything was perfect, very good staff and friendly

Stayed in February 2025

I recently had the pleasure of staying at High Crest Hotel, and I must commend the outstanding service provided by the Front Desk team. In particular, Mr. Renas, the Front Desk Manager, demonstrated exceptional professionalism, attentiveness, and a genuine commitment to guest satisfaction. From check-in to check-out, every interaction was handled with efficiency and courtesy. Mr. Renas went above and beyond to accommodate requests, ensuring a seamless and enjoyable experience. His dedication to excellence truly sets a high standard for hospitality. I highly recommend High Crest Hotel and sincerely appreciate the exceptional service. Looking forward to my next visit!

Stayed in February 2025

Nothings

Stayed in February 2025

Gorgeous huge “palatial” room

Stayed in February 2025

I had an amazing experience at Highcrest! From the moment I arrived, the staff made me feel truly welcome. A special thank you to Lava xan , kak Safwan, and Kak Renas for their outstanding hospitality and attentiveness. They went above and beyond to ensure my stay was comfortable and enjoyable. The room was spotless, well-designed, and had everything I needed. The service was top-notch, and the entire hotel had a warm and inviting atmosphere. The location was perfect, and the breakfast was delicious with plenty of great options. I highly recommend Highcrest and will definitely be returning. Thank you again for a wonderful stay!

Stayed in February 2025

Highly recommend Highcrest hotel Special thanks to Mr.Renas and Mr.Safwan for their kindness and professionalism. Loved the warm and welcoming atmosphere. Everyone was so friendly and helpful.

Stayed in January 2025

I had an absolutely wonderful stay at High crest The facilities were clean, comfortable, and exceeded my expectations. What truly stood out, however, was the exceptional service provided by Mr.Safwan He was incredibly welcoming, professional, and went out of his way to ensure my stay was perfect. From the smooth check-in process to his helpful recommendations, he truly made me feel at home. Thank you for making my visit so memorable! I’ll definitely be back and highly recommend this hotel to anyone.

Stayed in January 2025

The hotel staff can work on the way they handle misunderstandings with guests. I witnessed an unfriendly approach from security.

I loved my room and all the facilities were great.

Stayed in December 2024

My room’s carpet was very dirty. They have the rudest security guard, Nebaz! My two friends and I were at the hotel to enjoy my 54th birthday. The next morning we were running a bit late and decided to let our driver enjoy breakfast at the hotel while we quickly finish packing, etc. I met the driver in the hotel’s lobby and mentioned to the one staff member that we are going for breakfast. As we got in the elevator this Nebaz started shouting rudely at us as he rushed over towards us in the elevator. He was shouting in Kurdish, I had no idea what was going on. The driver (a young 20+ year old boy) walked to the lovely lady at reception and spoke to her). He informed me that he told her he’s going for breakfast… A staff member accompanied us in the elevator to the breakfast area (he apologized for the embarrassment we suffered due to this rude security guard). If there was some policy, nothing prevented Nebaz from respectfully approaching us to check where this young boy was going! I have never experienced such rude, disrespectful and embarrassing behaviour- everyone in the lobby were looking at us!

Staff at reception and at the breakfast area were very kind, friendly and professional.

Stayed in December 2024

Breakfast was lower than a five-star hotel

All

Stayed in November 2024

Breakfast was lower than the five star

All

Stayed in November 2024