Reviews of Apótek Hotel Reykjavík by Keahotels 4 stars
Austurstræti 16, 101 Reykjavík, Iceland

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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewFree buffet breakfast would have been a nice value to add to all incoming visitors
Dear Guest, Thank you for taking the time to review our hotel. We hope you will come back and visit us soon! Best regards, Gita Assistant Hotel Manager
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewLovely hotel and great breakfast
No ventilator in bathroom
Dear Jakub, Thank you for taking the time to post a review of our hotel. We are delighted that you enjoyed your stay with us and we hope to have the opportunity in welcoming you again at Apotek Hotel. Best regards, Gita Assistant Hotel Manager
Dear Jakub, Thank you for taking the time to post a review of our hotel. We are delighted that you enjoyed your stay with us and we hope to have the opportunity in welcoming you again at Apotek Hotel. Best regards, Gita Assistant Hote… Show more
Reviewed: 14 August 2025 · Stayed in July 2025
Verified reviewDear Guest, Thank you for taking the time to review our hotel. We hope you will come back and visit us soon! Best regards, Gita Assistant Hotel Manager
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewVery central location, excellent staff, great food options around
As you would expect buildings in Iceland are designed to keep the heat in as much as possible. That’s not so ideal in August. To make the room bearable from the heat perspective meant we had to leave a window open which invited the light from the late evening sun and noise from the bars and parks across the street well into the night.
Dear Mohammad, Thank you for taking the time to review our hotel. We hope you will come back and visit us soon! Best regards, Gita Assistant Hotel Manager
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewGreat location and restaurant
Lighting could have been brighter
Dear Kerry, Thank you for the kind review of your stay with us. We look forward to seeing you again in the nearest future. Best regards, Gita Assistant Hotel Manager
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in July 2025
Verified reviewI had a problem with my reservation (my own fault) which the desk clerk worked to resolve for me. He got it sorted in a few minutes, so I was very grateful. The hotel is lovely, and its location in the very center of town is fantastic. I was traveling alone and felt safe there. It overlooks a park and a café with street seating. The breakfast is expensive at $35, but the quality of the food was very good with smoked fish as an option.
Dear Guest, Thank you for your wonderful and detailed review. We are glad that you loved your stay and your time in Reykjavik and that our staff were up to the high standards we set for ourselves. Kindest regards, Gita Assistant Hotel Manager
Dear Guest, Thank you for your wonderful and detailed review. We are glad that you loved your stay and your time in Reykjavik and that our staff were up to the high standards we set for ourselves. Kindest regards, Gita Assistant Hotel … Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewExtremely helpful staff, very clean and supreme location
Dear Guest, Thank you for the kind review of your stay with us. We look forward to seeing you again in the nearest future. Best regards, Gita Assistant Hotel Manager
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewexcellent staff .Central location.
ALL OK.
Dear John, Thank you for your review of Apotek Hotel. We are happy that you enjoyed your stay and hope to welcome you again. Best regards, Gita Assistant Hotel Manager
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewCheck in staff recommended and booked us 2 wonderful excursions
Room was very small for over $300 per night
Dear Jackie, Thank you for taking the time to leave a kind review of your experience at Apotek Hotel. We are glad you enjoyed the service and location of our property and hope to see you again in the nearest future. Best regards, Gita Assistant Hotel Manager
Dear Jackie, Thank you for taking the time to leave a kind review of your experience at Apotek Hotel. We are glad you enjoyed the service and location of our property and hope to see you again in the nearest future. Best regards, Gita … Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewThe location was perfect but because of its central location there was a lot of noise from the street and bars
Dear Rachel, We are glad we were able to impress you with our service and quality. We look forward to seeing you again in the nearest future! Best regards, Gita Assistant Hotel Manager
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewLocation
Over heated and bad ventilation in the room. VERY noisy, VERY expensive for Australians! Breakfast very over priced for what it was
Dear Sarah, Thank you for your review. Im glad to see that you liked the location of the property and that our staff was up to our high standards. There are just few days a year in Iceland when air-conditioning would come in handy and unfortunately during your stay was one of those days. You can always request a fan in your room if it come hot. We apologize that the breakfast did not meet your expectations and our usual high standards. We thank you choosing to stay with us at Apotek Hotel and hope to see you in the nearest future. Best regards, Arnar Freyr Oskarsson Hotel Manager
Dear Sarah, Thank you for your review. Im glad to see that you liked the location of the property and that our staff was up to our high standards. There are just few days a year in Iceland when air-conditioning would come in handy and unfo… Show more
Reviewed: 4 July 2025 · Stayed in July 2025
Verified reviewComfortable room, no A/C but came with a little fan. We were at the front. It's a beautiful view but very noisy on Saturday night!
Hot rods racing on Saturday night
Dear Brian, Thank you for taking the time to review our hotel. We hope you will come back and visit us soon! Best regards, Gita Assistant Hotel Manager
Reviewed: 29 June 2025 · Stayed in May 2025
Verified reviewLocation and room. They had Molton and Brown products!
We paid extra for breakfast but it was delicious . No parking and would be nice to provide instructions. We ended up calling them to help us find parking.
Dear Amelia, Thank you for staying with us and we appreciate your complimentary feedback. We hope to see you again soon! Best regards, Gita Assistant Hotel Manager
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewLocation. Quality of construction.
Small room. No lobby coffee.
Dear Kennneth, Thank you for the kind review of your stay with us. As we are located in historic building and we are boutique hotel , indeed rooms are on a smaller side especially if one would compare with USA standards. Guest are very welcome to ask for a coffee from our front desk employees and they will prepare one. We look forward to seeing you again in the nearest future. Best regards, Gita Assistant Hotel Manager
Dear Kennneth, Thank you for the kind review of your stay with us. As we are located in historic building and we are boutique hotel , indeed rooms are on a smaller side especially if one would compare with USA standards. Guest are very we… Show more
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewGreat location. Close to shops, restaurants, attractions.
Waste baskets in room too small, foot pedal unnecessary and noisy. Not enough outlets for charging devices. Breakfast buffet: not enough hot food choices, person was unfriendly and not helpful.
Dear Lawrence, We are glad we were able to impress you with our service and quality. We look forward to seeing you again in the nearest future! Best regards, Gita Assistant Hotel Manager
Reviewed: 5 June 2025 · Stayed in May 2025
Verified reviewFriendly staff, cozy room, one of the best breakfasts we had in Iceland, superb location for exploring Reykjavik.
There was nothing to dislike.
Dear Terrence, We thank you for taking the time to write the review, and we are really happy to hear you had a great stay with us and look forward to seeing you again! All the best, Gita Assistant Hotel Manager
Reviewed: 3 June 2025 · Stayed in May 2025
Verified reviewReviewed: 17 May 2025 · Stayed in May 2025
Verified reviewNice hotel and very helpful staff. Good food.
The spa is a bit small, couldn’t accommodate two massages at the same time, and the floor is very slippery which is dangerous for a spa. The breakfast is good but expensive.
Dear L, Thank you for taking the time to leave a kind review of your experience at Apotek Hotel. We are glad you enjoyed the service and location of our property and hope to see you again in the nearest future. Best regards, Gita Assistant Hotel Manager
Dear L, Thank you for taking the time to leave a kind review of your experience at Apotek Hotel. We are glad you enjoyed the service and location of our property and hope to see you again in the nearest future. Best regards, Gita Assist… Show more