8.4

Reviews of Arnarstapi Hotel 3 stars

Arnarstapi, 350 Arnarstapi, Iceland

  • Amruta

    Reviewed: 6 September 2025 · Stayed in August 2025

    Verified review

    The location and facilities were excellent.

  • Debra

    Reviewed: 6 September 2025 · Stayed in September 2025

    Verified review

    Room was clean and modern. TV was our biggest complaint . It was raining when we got there so we couldn’t go for walks or anything. We couldn’t get anything on the TV. Better instructions would have been a big help. Also, I tried to call the hotel restaurant from my mobile phone in our room and had the hardest time reaching the restaurant. The lady who answered the contact number wouldn’t transfer me but gave me an 8 digit number that didn’t work. I had to dress and walk to restaurant desk to make a reservation. Other than those 2 things, we loved the ocean view from our room windows in the morning and a lovely walk. Very clean room and nice shower .

    Property response:

    Thank you for sharing your feedback with us. We’re delighted to hear that you enjoyed the cleanliness, modern design, ocean views, and walk in the area. We’re very sorry to hear about the issues you experienced with the TV and the difficulty in reaching the restaurant. We appreciate your comments, and we’ll make sure clearer instructions and easier communication are available for future guests.

    Thank you for sharing your feedback with us. We’re delighted to hear that you enjoyed the cleanliness, modern design, ocean views, and walk in the area. We’re very sorry to hear about the issues you experienced with the TV and the difficult… Show more

    Arnarstapi Hotel
    6 September 2025
  • Anonymous

    Reviewed: 4 September 2025 · Stayed in August 2025

    Verified review

    This is not bad for a place to sleep, it is clean, rather spacious and the beds are fine.

    This is quite „industrial“ - it isn’t really a hotel, rather a motel of sorts with container-like cabins in a row from the reception. It is totally okay but not super nice. For a weekend getaway we probably should have gone elsewhere. BEWARE Of THE RESTAURANT: I paid almost ISK 4.000 (EUR 28) for a “rich and creamy soup with seafood” which turned out to be (quite tasty) fish broth with only three tiny slivers of probably crab meat. When alerted to this, the very friendly waitress thanked me for my honesty, which was nice but a bit puzzling. Not the dinner I had envisioned but, luckily, I had a bag of popcorn in my room so I survived ;)

    Property response:

    Thank you for taking the time to share your detailed feedback. We’re glad to hear you found the rooms clean, spacious, and comfortable. We are, however, truly sorry to learn about your disappointment with the restaurant and that the meal did not meet your expectations. Your comments have been shared with our restaurant team so they can review and improve. We really value your honesty and hope we’ll have the chance to welcome you again in the future and provide you with a better overall experience.

    Thank you for taking the time to share your detailed feedback. We’re glad to hear you found the rooms clean, spacious, and comfortable. We are, however, truly sorry to learn about your disappointment with the restaurant and that the meal di… Show more

    Arnarstapi Hotel
    6 September 2025
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  • Caixia

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review
  • Bahareh

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    Peaceful surrounding, scenic views especially from restaurant. Well insulated rooms with comfortable beds and functional bathroom. Loved the walk/hike to next town over

    I was second person to shower, water was not very hot but still ok

    Property response:

    Dear Bahareh, Thank you for your review. It means a lot that you have enjoyed your stay with us and that you enjoyed everything. :) Kind Regards, Boge

    Arnarstapi Hotel
    28 August 2025
  • Jenny

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    We had a family suite. Very close to the statue. Walking distance. It was very pretty. New feel. there was a lot of space the beds were comfortable. there were two bathrooms and a kitchen the location was nice and we loved it

    It was kinda annoying when the water went cold. the fridge was not that cold and the food was expensive for a night

    Property response:

    Thank you for your feedback! We’re glad you enjoyed the spacious family suite, comfortable beds, two bathrooms, kitchen, and great location. We appreciate your comments regarding the water temperature, fridge, and food costs, and we will take them into consideration to improve the experience for future guests.

    Thank you for your feedback! We’re glad you enjoyed the spacious family suite, comfortable beds, two bathrooms, kitchen, and great location. We appreciate your comments regarding the water temperature, fridge, and food costs, and we will ta… Show more

    Arnarstapi Hotel
    18 August 2025
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  • Tom92fr

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    We enjoyed a family "cottage", which offered us a very pleasant stay. The hotel is located meters away from the sea, and sightseeing places. The evening walk was very pleasant!

    Property response:

    Dear, Thank you for your lovely feedback! We’re thrilled to hear your family enjoyed the cottage and the pleasant stay it provided. Being just steps from the sea and close to sightseeing spots definitely makes those evening walks special. We’d be happy to welcome you and your family back anytime!

    Dear, Thank you for your lovely feedback! We’re thrilled to hear your family enjoyed the cottage and the pleasant stay it provided. Being just steps from the sea and close to sightseeing spots definitely makes those evening walks special.… Show more

    Arnarstapi Hotel
    16 August 2025
  • Ana

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review
  • Carmen

    Reviewed: 3 August 2025 · Stayed in August 2025

    Verified review

    Location

    Breakfast is way too expensive for what’s available. Also the breakfast staff not very friendly. Reception was great. The bathroom had hair in it from previous guests and the floor was t very clean. I have a crawling baby so I spend a lot of time in the floor. Also, I confirmed a baby crib but it was forgotten. When I told reception they organized but since it was raining everything was wet. Also, the lack of hot water is also ridiculous. You pay a lot and then on checkin they tell you “sorry, you will have hot water for 30min” your in a family room so probably have 4 people that need to shoo wet. This should be mentioned before hand.

    Property response:

    Dear Carmen, We appreciate your honest feedback and are sorry your stay didn’t meet expectations. While we’re glad the reception was helpful and you liked the location, we apologize for the issues with cleanliness, breakfast quality, hot water availability, and the baby crib. Your comments highlight important areas for improvement, and we will address them to provide a better experience for future guests. Warm regards, Darko

    Dear Carmen, We appreciate your honest feedback and are sorry your stay didn’t meet expectations. While we’re glad the reception was helpful and you liked the location, we apologize for the issues with cleanliness, breakfast quality, hot w… Show more

    Arnarstapi Hotel
    5 August 2025
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  • Dh

    Reviewed: 29 July 2025 · Stayed in July 2025

    Verified review
  • Fissioli

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review

    Good sized room with comfy beds & pillows. View of the mountain & to hear & see the birds flying outside.

    Hot water was barely luke warm . We were advised that this was a cold part of Iceland & that the HW was only sufficient to last 20 mins before needing time to re-heat, but it wasn't at hot at all. Warm enough to have a very quick shower, but no risk of it being anywhere near 20 mins, or even 5!

    Property response:

    Dear Fissioli, Thank you for your feedback and for highlighting the comfortable beds and beautiful mountain views — we’re glad you enjoyed those aspects of your stay. We’re sorry to hear that the hot water didn’t meet your expectations. Iceland’s unique infrastructure in some areas can sometimes limit hot water availability, but we understand how important a reliable, warm shower is for our guests. We appreciate your understanding and hope to welcome you back for a more comfortable stay in the future. Best regards, Natasha

    Dear Fissioli, Thank you for your feedback and for highlighting the comfortable beds and beautiful mountain views — we’re glad you enjoyed those aspects of your stay. We’re sorry to hear that the hot water didn’t meet your expectations. I… Show more

    Arnarstapi Hotel
    29 July 2025
  • Martijn

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review

    Quite okay rooms

    This is not a hotel but more a vacation park, rooms are in separate buildings, which kind of make the whole town. There is very limited things to offer there, no supermarket and 3 places to eat. The rooms are clean but basic especially if you compare it to the price

    Property response:

    Dear Martijn, Thank you for taking the time to share your feedback. We’re glad to hear that you found the rooms clean and overall satisfactory. The setup of the cottages offers a unique atmosphere, but we understand it may not be what every traveler expects. We also appreciate your comments regarding the available amenities and dining options, and we understand how that can affect the overall experience. Your feedback is valuable and helps us continue to improve. We hope to have the opportunity to welcome you again and provide an even better stay. Best regards, Natasha

    Dear Martijn, Thank you for taking the time to share your feedback. We’re glad to hear that you found the rooms clean and overall satisfactory. The setup of the cottages offers a unique atmosphere, but we understand it may not be what ev… Show more

    Arnarstapi Hotel
    29 July 2025
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  • Wesley

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review

    Close proximity to the sites we wanted to visit

    Not applicable

    Property response:

    Dear Wesley, Thank you for your feedback! We’re glad to hear our location was convenient for your visit and that it made exploring the nearby sights easier. We hope to welcome you back again soon! Warm regards, Dina

    Arnarstapi Hotel
    28 July 2025
  • James

    Reviewed: 27 July 2025 · Stayed in June 2025

    Verified review
  • Thordur

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review
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  • Sigridur

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review
  • Ellen

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review

    It is a beautiful place definitely memorable and gorgeous

    The angry birds so many near there and they protect the Kria who had a nest and babies by the door of our hotel which made the front door impassible at times. It was humorous but nerve wracking 🤪🐦‍⬛

    Property response:

    Dear Ellen, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at our place. Our goal is always to exceed your expectations! With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great first impression. It was a real delight having you as a guest and we hope that we are able to welcome you back in the future. We wish you many safe travels :) Best Regards, Dani

    Dear Ellen, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at our place. Our goal is always to exceed your expectations! With so many great places to choose from, it’s an … Show more

    Arnarstapi Hotel
    22 July 2025
  • Andrew

    Reviewed: 18 July 2025 · Stayed in June 2025

    Verified review

    Great location. Nice breakfast with a good selection. Rooms were comfortable and well maintained.

    Property response:

    Dear Andrew, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at our place. Our goal is always to exceed your expectations! With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great first impression. It was a real delight having you as a guest and we hope that we are able to welcome you back in the future. We wish you many safe travels :) Best Regards, Dani

    Dear Andrew, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at our place. Our goal is always to exceed your expectations! With so many great places to choose from, it’s an… Show more

    Arnarstapi Hotel
    22 July 2025
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  • 7.0 Good
    Björg

    Reviewed: 16 July 2025 · Stayed in July 2025

    Verified review
  • Yvonne

    Reviewed: 13 July 2025 · Stayed in July 2025

    Verified review

    The hotel was built on top of a nesting ground for the arctic tern which meant the birds were stressed out about people being around and constantly attacking everyone aggressively. They were extremely noisy and kept us awake all night since we had no choice but to keep the windows open as the room was unbearably hot!!! No aircon and only 1 little window that opens. We paid US$475 for a very basic motel room with supposed Seaview that you can’t see due to a large grassy dirt mound in front of windows where the birds nest.Probably our worst stay in the entire 2 weeks we were in Iceland. Breakfast doesn’t start until 8 am- no chance of getting even a cup of coffee before then and the breakfast is very very basic. I’m writing this after just 3 hours sleep on my way to the airport to catch a flight and I’m really not happy with our last night’s stay and feel cheated….

    Property response:

    Dear Yvonne, thank you for your review. We truly appreciate your feedback as it helps us improve our service. We have noted your remarks and we will do our best to improve in the future. The satisfaction of our guests is important to us. We sincerely apologize for any inconvenience caused. Kind regards, Katerina

    Dear Yvonne, thank you for your review. We truly appreciate your feedback as it helps us improve our service. We have noted your remarks and we will do our best to improve in the future. The satisfaction of our guests is important to us. We… Show more

    Arnarstapi Hotel
    14 July 2025
  • Arindam

    Reviewed: 7 July 2025 · Stayed in June 2025

    Verified review
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  • Gisli

    Reviewed: 5 July 2025 · Stayed in June 2025

    Verified review
  • Onshuma

    Reviewed: 30 June 2025 · Stayed in April 2025

    Verified review
  • Michael

    Reviewed: 24 June 2025 · Stayed in June 2025

    Verified review

    Lovely rooms, lovely location (very convenient for exploring the national park), good food onsite. Very helpful staff.

    Property response:

    Dear Michael, Thank you for staying with us and for sharing your review. We're happy to hear you enjoyed the overall experience. Feedback like yours helps us continue to improve and provide a comfortable stay for all our guests. We appreciate you choosing our property and hope to welcome you again in the future. Best regards, Kristijan

    Dear Michael, Thank you for staying with us and for sharing your review. We're happy to hear you enjoyed the overall experience. Feedback like yours helps us continue to improve and provide a comfortable stay for all our guests. We app… Show more

    Arnarstapi Hotel
    25 June 2025
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  • Ross

    Reviewed: 19 June 2025 · Stayed in June 2025

    Verified review
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