Reviews of Fosshotel Glacier Lagoon 4 stars
Hnappavellir, 785 Hnappavellir, Iceland
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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewBeautiful hotel located close to the South coast attractions. Great views from all sides of the property. Excellent restaurant and spa. Staff were very nice and efficient.
Breakfast was not included in the booking.
Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewReviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewDinner was marvellous and all staff terrific
Dear Bronwyn, Thank you for the review. We are thrilled to hear that you had a great experience, and we appreciate your kind words. Thank you for choosing to stay with us. We look forward to the opportunity of serving you again. Best regards, Alina Biel Reception Manager Fosshotel Glacier Lagoon
Dear Bronwyn, Thank you for the review. We are thrilled to hear that you had a great experience, and we appreciate your kind words. Thank you for choosing to stay with us. We look forward to the opportunity of serving you again. Best regar… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified review- Very pretty hotel located beautifully in an isolated area on the ring road, only 20 minutes driving away from Jökulsarlon and Diamond Beach - Clean, super comfortable room - The hotel offered a wake up service in case of northern lights - Very good restaurant with nice sea view
Dear Giacomo, Thank you for the review. We are thrilled to hear that you had a great experience, and we appreciate your kind words. Thank you for choosing to stay with us. We look forward to the opportunity of serving you again. Best regards, Alina Biel Reception Manager Fosshotel Glacier Lagoon
Dear Giacomo, Thank you for the review. We are thrilled to hear that you had a great experience, and we appreciate your kind words. Thank you for choosing to stay with us. We look forward to the opportunity of serving you again. Best regar… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewAesthetically, it is very pleasing. The hot tub and sauna were a nice addition. The breakfast buffet was excellent.
Unfortunately, aesthetics doesn’t always translate to function and that is true for this hotel. We very much looked forward to staying here and were deeply disappointed. First of all, the hotel name is a complete misnomer. You are a 40-50 minute round trip drive from the closest glacial lagoon. For $500+ per night, we were treated to an unattractive, poorly lit room with a parking lot view. The bathroom was tiny and the door blocked the toilet. To access the sauna, we needed to walk through the dining area in bathrobes as there were no changing rooms. Two of the three staff we encountered were unsupervised trainees badly in need of supervision and the other was gruff and unfriendly. We were originally told we had paid in full but at checkout payment was unapologetically demanded. We still don’t know if we paid twice for the room. Save your hard earned vacation dollars and stay at one of the smaller close by hotels.
Dear William, Thank you for taking the time to share your feedback. We’re pleased to hear you enjoyed the design of the hotel, our spa facilities, and the breakfast buffet. We are truly sorry, however, to learn that your stay did not meet expectations. We regret that you felt disappointed with your room allocation, the spa access, and the service interactions. Your comments regarding supervision and training are important to us, and we will review them carefully with our team. Regarding the location, we understand how important proximity to attractions can be when traveling. While our name reflects the surrounding region, we will work on ensuring that our communication about distances is clearer. We would also like to clarify the billing concern and apologize for the confusion you experienced at checkout—our team will gladly assist in reviewing this further should you contact us directly. We greatly appreciate your feedback and will use it to improve the experience for future guests. Best regards, Alina Biel Reception Manager Fosshotel Glacier Lagoon
Dear William, Thank you for taking the time to share your feedback. We’re pleased to hear you enjoyed the design of the hotel, our spa facilities, and the breakfast buffet. We are truly sorry, however, to learn that your stay did not meet e… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewI had a great one night stay. The sauna, hot tub and breakfast were define highlights of my trip. I highly recommend this hotel!
Dear Dawn, Thank you for the review. We are thrilled to hear that you had a great experience, and we appreciate your kind words. Thank you for choosing to stay with us. We look forward to the opportunity of serving you again. Best regards, Alina Biel Reception Manager Fosshotel Glacier Lagoon
Dear Dawn, Thank you for the review. We are thrilled to hear that you had a great experience, and we appreciate your kind words. Thank you for choosing to stay with us. We look forward to the opportunity of serving you again. Best regards,… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewIncredible location. Very nice modern building. Lovely bar and lounge area. Very nice area with sauna and hot tubs.
Some issues with service. For instance, they only clean your room daily if you specifically ask for it at reception, and when they do so they do a very superficial job (for example they don’t hoover the room). And they overcharged me because somebody had put their dinner on my room, which thankfully I noticed before it was too late.
Dear Ben, Thank you for sharing your feedback. We are glad you enjoyed our location, facilities, and lounge area. Regarding housekeeping, as a Green Key certified hotel we provide room cleaning upon request, both for sustainability reasons and to respect guest privacy. That said, a basic tidy-up should always be properly carried out, and we are sorry if this was not the case during your stay. We also sincerely apologize for the billing error and are relieved it was resolved in time. Your comments are very valuable, and we will share them with our team to improve our service. Best regards, Alina Biel Reception Manager Fosshotel Glacier Lagoon
Dear Ben, Thank you for sharing your feedback. We are glad you enjoyed our location, facilities, and lounge area. Regarding housekeeping, as a Green Key certified hotel we provide room cleaning upon request, both for sustainability reasons … Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewRoom size is reasonable. Food is awesome.
Crowded. No chance to use the facilities
Dear Sg JL, Thank you for the review. We are happy to hear that you enjoyed your stay and we're delighted that you appreciated the efforts of our culinary team. Thank you for choosing to stay with us. We look forward to the opportunity of serving you again. Best regards, Alina Biel Reception Manager Fosshotel Glacier Lagoon
Dear Sg JL, Thank you for the review. We are happy to hear that you enjoyed your stay and we're delighted that you appreciated the efforts of our culinary team. Thank you for choosing to stay with us. We look forward to the opportunity of… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewWe loved that there was a hotel close to the glacier lagoon and the glacier hiking we wanted to do up by Skaftafell. We loved the outdoor hot tubs and spa area and the robes were fun as we got out of the hot tubs into the cool air. The rooms were comfortable too!
Pricey dinner and breakfast.
Dear Kaitlin, Thank you for the review. We are thrilled to hear that you had a great experience, and we appreciate your kind words. Thank you for choosing to stay with us. We look forward to the opportunity of serving you again. Best regards, Alina Biel Reception Manager Fosshotel Glacier Lagoon
Dear Kaitlin, Thank you for the review. We are thrilled to hear that you had a great experience, and we appreciate your kind words. Thank you for choosing to stay with us. We look forward to the opportunity of serving you again. Best regard… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewProperty was gorgeous.. just crowded !
Rooms were too small.
Dear Ashmali, Thank you for the review. It brings us immense joy to know that you enjoyed your stay. At the same time, we’re sorry to learn that room did not meet your expectations. We appreciate your feedback and hope to have the opportunity to welcome you back for a more comfortable stay. Best regards, Alina Biel Reception Manager Fosshotel Glacier Lagoon
Dear Ashmali, Thank you for the review. It brings us immense joy to know that you enjoyed your stay. At the same time, we’re sorry to learn that room did not meet your expectations. We appreciate your feedback and hope to have the opportun… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewSpacious hotel room. Great facilities; great value for laundry service - so speedy !
Dear Deborah, Thank you for the review. We are happy to hear that you enjoyed your stay. Thank you for choosing to stay with us. We look forward to the opportunity of serving you again. Best regards, Alina Biel Reception Manager Fosshotel Glacier Lagoon
Dear Deborah, Thank you for the review. We are happy to hear that you enjoyed your stay. Thank you for choosing to stay with us. We look forward to the opportunity of serving you again. Best regards, Alina Biel Reception Manager Fosshotel G… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe only hotel in our trip that provided bedroom slippers! Room was comfy. The restaurant service was top notch and the food was great! There was also a waterfall nearby.
Dear Pauleen, Thank you for the review. We are thrilled to hear that you had a great experience, and we appreciate your kind words. Thank you for choosing to stay with us. We look forward to the opportunity of serving you again. Best regards, Alina Biel Reception Manager Fosshotel Glacier Lagoon
Dear Pauleen, Thank you for the review. We are thrilled to hear that you had a great experience, and we appreciate your kind words. Thank you for choosing to stay with us. We look forward to the opportunity of serving you again. Best regard… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewVery good 👌🏽
A very good espresso machine ☕️
Dear Magnus, Thank you for the review. We are happy to hear that you enjoyed your stay. Thank you for choosing to stay with us. We look forward to the opportunity of serving you again. Best regards, Alina Biel Reception Manager Fosshotel Glacier Lagoon
Dear Magnus, Thank you for the review. We are happy to hear that you enjoyed your stay. Thank you for choosing to stay with us. We look forward to the opportunity of serving you again. Best regards, Alina Biel Reception Manager Fosshotel Gl… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewRoom was great, very comfortable, well appointed. Housekeeping A+. Front desk A+.
Breakfast bus-girls : they wander about like a tightly coiled spring with the singular objective of tearing down the buffet at 10:00:01 am. For a nice place there’s no need to jump on the clients like that just to hurry the process … relax! Food is pricey. Very good, but pricey.
Dear Daniel, Thank you for sharing your feedback with us. We are truly sorry to hear that you felt rushed during breakfast. Our team should always prioritize making guests feel welcome and relaxed, and I apologize if our service came across differently. We have shared your comments with our breakfast staff and will make sure they are more mindful about how the buffet is closed, so that guests can continue to enjoy their meal without feeling pressured. We appreciate your input—it helps us improve—and we hope to welcome you back for a more enjoyable experience in the future. Warm regards, Jolanta Biel, F&B Manager
Dear Daniel, Thank you for sharing your feedback with us. We are truly sorry to hear that you felt rushed during breakfast. Our team should always prioritize making guests feel welcome and relaxed, and I apologize if our service came acros… Show more
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified review