Based on 938 hotel reviews
9.2Cleanliness
9.7
Comfort
9.7
Location
9.7
Facilities
9.4
Staff
9.2
Value for money
8.5
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 31 August 2025
Hari
United StatesGreat location, fantastic dinner
Stayed in August 2025
Reviewed: 31 August 2025
Nataša
SloveniaNice hotel, fancy and very clean. The breakfast was exceptional with a lot of options. The room was nice and clean. But if you are not in the mood for an expensive dinner, you better bring some food with you, because there are no other options around there, especially at the end of the season. The hotel is just across the Geysir, so seeing the natural wonders was extremely accessible:)
Stayed in August 2025
Reviewed: 30 August 2025
Emma
United KingdomVery modern and sleek design, loved the whole experience. Comfortable, spacious room, fantastic food, excellent service
Stayed in August 2025
Reviewed: 30 August 2025
Alexandra
CanadaI wish they had family rooms
Breakfast was good, had gluten free options, good location, clean and very comfortable rooms.
Stayed in August 2025
Reviewed: 29 August 2025
Miki
IsraelThe hotel is beautiful, very nice design, super location just near the geysir, the front lady ( young Portuguese 🇵🇹) was super nice and friendly, amazing breakfast
Stayed in August 2025
Reviewed: 27 August 2025
Frances
South AfricaNothing
The location, beautiful interiors, staff extremely friendly and an amazing restaurant
Stayed in August 2025
Reviewed: 25 August 2025
Kristín
IcelandWhen I took the covers off the bed - I wasn't sure if anyone had already slept in the bed - the sheets were so wrinkled - I had to smell them to know they were clean. This is not appropriate for a hotel of this quality. The lighting in the rooms is very poor and there were missing bulbs in some places.
Beautiful hotel, with large and nice rooms - very polite staff
Stayed in August 2025
Reviewed: 24 August 2025
Victoria
United StatesSorin and the rest of his staff were very helpful in making a dinner reservation for us. Most importantly, the staff was able to accommodate our request to have a load of laundry done on an expedited basis. Wonderful hotel with very clean rooms and having USB plugs on each side of the bed was a bonus and not something we found typical in Iceland.
Stayed in August 2025
Reviewed: 22 August 2025
Nicki
United KingdomNothing
Stunning hotel in a great location with really comfortable beds. Our favourite hotel out of 7 we stayed in across Iceland
Stayed in August 2025
Reviewed: 21 August 2025
Deborah
United StatesNothing
Great location near the Geysir and Gullfoss on the Golden Circle. This was the most comfortable beds and room on our entire tour. Great breakfast with a fun view of the geysir
Stayed in August 2025
Reviewed: 21 August 2025
Andrei
RomaniaThe fact that it didn’t have a pool and spa.
The property has a modern design with very spacious rooms & public spaces. The leisure spaces (bar, restaurant) are superbly fit and the services are impecabile, with some of the nicest personnel we have met in Iceland (the have made dinner reservations for us, presented us with complimentary drinks in our last night and so on).
Stayed in August 2025
Reviewed: 16 August 2025
Jaja
ThailandOnly one thing, it’s too dark im the room and no refrigerator. I had to deposit my food with the shared fridge which is quite inconvenient.
Very happy with the rooms, staff are very friendly. Breakfast is amazing. Dinner is also really good.
Stayed in August 2025
Reviewed: 10 August 2025
Ka
Hong KongNil
The hotel is very clean and new. The bathing stuff in very good too. Staffs are very polite. The breakfast is very good. It is very close to the attraction.
Stayed in July 2025
Reviewed: 7 August 2025
Orli
IsraelVer dark and need much more lightning. Room don’t have some features like mini bar, slippers and bathrobe that would be expected in such an expensive hotel
Very beautiful, well located
Stayed in August 2025
Reviewed: 7 August 2025
John
United StatesThe hotel is dark inside. (See photo of hallway) Rooms have almost no fresh air. Just a tiny window that opens a crack. Last but not least as in all of Iceland, $45 Cheeseburger (not a joke) most expensive country in the world to feed one’s self.
The location of this hotel is perfect if you want to see the Geysir and Gullfoss water falls. The interior of the hotel is beautiful but there is nothing to do there but eat and sleep. Breakfast is amazing. You would think a hotel of this stature would have a spa, hot tub of gym. It has no extra accoutrements. Nothing to do……
Stayed in August 2025
Reviewed: 2 August 2025
Anthony
AustraliaRestaurant service was very slow. Overwhelmed by being fully booked.
Hotel design is stunning
Stayed in August 2025
Reviewed: 1 August 2025
Nili
IsraelTwo separate beds... In the shower the water make the whole room wet...
The design, the location, very good breakfast
Stayed in July 2025
Reviewed: 28 July 2025
Milhano
PortugalThe room could have a mini bar.
A very well-located hotel in the Geysir area. The decor is beautiful and contemporary, with a focus on art. The room is very spacious and clean. The breakfast is very good and complete. Traduzir uma conversa
Stayed in July 2025
Reviewed: 21 July 2025
Tony
United KingdomThe bedroom lighting could do with some switched lamps in the dark areas, without harming the style of the room
Amazing location. Enabled us to wander across the road after dinner to see the Strokkur geysir free of crowds, and a very short drive in the early morning to the Gulfoss Waterfall, with hardly anyone around - in busy July. A great place to stay, in comfort, that made a huge difference to our Golden Circle tour. Delicious food in the restaurant too
Stayed in June 2025
Reviewed: 19 July 2025
Andy
United StatesDesk did not help friends with room. In fact, they half changed and didn’t follow through.
Breakfast had a wide variety of foods.
Stayed in July 2025
Reviewed: 18 July 2025
Anuradha
IndiaI missed having some bathroom amenities like moisturising cream .
The rooms and toilets were very spacious , comfortable and well maintained. lunch in the restaurant was excellent
Stayed in July 2025
Reviewed: 6 July 2025
Zohar
IsraelDinner at the restaurant was not value for money: tha portions were small, not so tasty and overpriced (but if you stay at Geysir after 17:00 it is the only option).
Stayed in July 2025
Reviewed: 29 June 2025
Ian
CanadaThe lack of amenities (gym, spa, etc.) was disappointing- though there seemed to be ongoing construction to add a spa area in the basement floor.
Modern, well-furnished rooms and common areas, with a great breakfast buffet that offers classics as well as Icelandic fare. Its location across from the Strokkur geyser and associated hikes, and about 30 minutes from several Golden Circle sights make it a good base camp.
Stayed in June 2025
Reviewed: 25 June 2025
Jarek
United Stateslocation, restaurant, staff
Stayed in June 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content