Reviews of Hlemmur Suites
Laugavegur, 105 Reykjavík, Iceland
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Reviewed: 8 September 2025 · Stayed in September 2025
Verified reviewLocation Easy to follow check-in instructions Room size and balcony Kitchenette and utensils (I didn't cook though)
No safety deposit in the room No daily cleaning service No facility to store luggage More clothing hangers would be good
Reviewed: 8 September 2025 · Stayed in September 2025
Verified reviewReviewed: 8 September 2025 · Stayed in September 2025
Verified reviewReviewed: 7 September 2025 · Stayed in September 2025
Verified reviewReviewed: 7 September 2025 · Stayed in August 2025
Verified reviewLocation
Unit was hot and only 2 towels offered for a 3 night stay
Reviewed: 7 September 2025 · Stayed in September 2025
Verified reviewThe style, the size of the room, the comfortable bed, the location.
The lack of amenities: the plates, cutlery, towels, etc are limited in number. We ran out of them after one meal. The lack of simple culinary devices like strainer, grater, etc made cooking a bit challenging.
Reviewed: 5 September 2025 · Stayed in September 2025
Verified reviewSpacious room, comfortable bed, hotel location is great (2 min walk to stop #9 for pickup and drop off by attractions and airport transportation buses), city center is just 15 min walk, cleanness of the toilet and room, strong wifi, coffee machine.
It would be great if you could provide a microwave or sandwich maker in the room. It is so difficult to heat everything in the oven.
Thank you for your feedback! We’re glad you enjoyed the spacious room, comfortable bed, convenient location, cleanliness, strong Wi-Fi, and in-room coffee machine. We appreciate your suggestion regarding a microwave or sandwich maker and will take it into consideration to improve the guest experience.
Thank you for your feedback! We’re glad you enjoyed the spacious room, comfortable bed, convenient location, cleanliness, strong Wi-Fi, and in-room coffee machine. We appreciate your suggestion regarding a microwave or sandwich maker and wi… Show more
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 3 September 2025 · Stayed in August 2025
Verified reviewThank you for your kind feedback! We’re delighted to hear that you enjoyed the great location, cleanliness, comfortable bed, and easy check-in. We would be happy to welcome you back anytime!
Reviewed: 31 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewLocation, bedding, facilities.
Last tenants left food and Informed property, but they were still there a day later. Would’ve been nice to have a person to talk to about places to go and where certain stops were, but the button thing was also kind of cool.
Dear Lori, Thank you so much for your kind feedback! We're thrilled to hear you enjoyed your stay with us, and we look forward to welcoming you back in the future. Warm regards, Ivan
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe room was amazing. Don’t let the lobby throw you off….it could use some sprucing. Room 310 was perfect. Unfortunately there is a restaurant in the building that makes the hallways smell like French fries all of the time, and whoever was above me seemed to be doing laps around the room constantly until after midnight for the first 4 nights…..or maybe they were playing basketball????
Smell of fried food, the lobby needs some care, all of the room doors and floor fire doors slam loudly and could use some softening so the banging is reduced when people are going in and out. The room could use a microwave.
Dear Kristen, Thank you so much for your kind words; we truly appreciate your feedback. It’s our pleasure to offer the best service possible to our guests, and we’re thrilled to know that it made a difference during your visit. We can’t wait for the opportunity to host you again in the future. Wishing you a wonderful day and safe travels ahead! :) Best regards, Ivan
Dear Kristen, Thank you so much for your kind words; we truly appreciate your feedback. It’s our pleasure to offer the best service possible to our guests, and we’re thrilled to know that it made a difference during your visit. We can’t wa… Show more
Reviewed: 28 August 2025 · Stayed in July 2025
Verified reviewExcellent location. Food hall just at the entrance door. Grocery store open 24/7 across the street.
Availability of parking is limited.
Dear Petr, Thank you for your kind words! We’re glad you enjoyed the excellent location with the food hall and 24/7 grocery store nearby. Parking in the area is not free however there are plenty of parking spaces all around the property. Best regards, Marija
Dear Petr, Thank you for your kind words! We’re glad you enjoyed the excellent location with the food hall and 24/7 grocery store nearby. Parking in the area is not free however there are plenty of parking spaces all around the propert… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewLocation is amazing. Clean. Well equiped
Dear Jolita, Thank you for your review! We are happy that you enjoyed your stay with us and we look forward to hosting you again! Best regards, Marija
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe room was modern, comfortable and very clean. It had a nice view of the square and big windows. Doors with code, no keys and quite secure as the building had entrance and floor doors with code also. It is placed in the center of the city close to shops, seashore and sightseeing.
The room had no cleaning service for the 8 nights we stayed. This is something that was not mentioned in the booking site. There was no equipment if you wanted to do it by yourself (a mop and a bucket maybe). On the phone they said that we should pay an extra cost if we wanted cleaning, towels or change our bed sheets. After our complaints they said that they would change our towels once. Unfortunately as we were busy all day ( work and vacation) we never reminded them to change the towels, and they never did it by themselves. There was no wardrobe , just a rack with 2 hangers. Also the booking description referred to toiletries and paper rolls. But in the bathroom there was only a big, almost empty, bottle of shampoo/shower gel and a soap dispenser for the hands. No conditioner, no body lotion, no cotton buds ,no shower cap or toothpaste. So "toiletries" was an empty bottle. Regarding paper roll, there were 2 rolls. When we spoke on the phone to complain about toiletries they also informed us that these rolls were provided for 8 nights! 2 person, 8 nights , 2 rolls!! After our complains they gave us 2 more rolls! Generally, I find it ridiculous to beg for toilet paper.
Dear Konstantina, Thank you for taking the time to share your detailed feedback. We are pleased to hear that you found the room modern, comfortable, clean, and well-located with secure access. However, we sincerely apologize for the inconvenience caused by the lack of regular cleaning services during your stay and the limited toiletries provided. We understand how important these amenities are for a comfortable visit, and we regret any misunderstanding regarding the additional cleaning fees and supplies. Your comments about the wardrobe and toiletries have been noted, and we will review our descriptions and offerings to ensure clearer communication and better guest experience in the future. We appreciate you bringing these matters to our attention, as it helps us improve. Thank you again for your honest review, and we hope to have the opportunity to welcome you back with a more seamless stay. Warm regards, Dina
Dear Konstantina, Thank you for taking the time to share your detailed feedback. We are pleased to hear that you found the room modern, comfortable, clean, and well-located with secure access. However, we sincerely apologize for the incon… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewLocation was great. Close to bus stop 9 which is useful for tours or getting the bus to the airport. The apartment was clean and modern. The keyless entry worked perfectly.
We booked the apartment because it had a kitchenette. When we arrived we realized the apartment just had a hob. There was no oven or even microwave oven which really limits the options for cooking. Also, only 2 small toilet rolls were left in our apartment for our 6 day stay so we needed to purchase more. There is no cleaning service so the towels left at the beginning of our stay were not replaced and there was no means to clean them.
Dear Neil, Thank you so much for your kind feedback! We're thrilled to hear you enjoyed your stay with us, and we look forward to welcoming you back in the future. Warm regards, Ivan
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewLocation
Towels and pillows
Dear Donna, Thank you for the kind words! We're glad that you've enjoyed your stay with us and hope to see you again in the future! Best regards, Ivan
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewEverything was great, but the air conditioning kept working all night in the bathroom and it was hard to sleep, because of the sound.
Dear Vakare, Thank you for your feedback! We’re glad you enjoyed your stay overall. We’re sorry that the bathroom air conditioning disturbed your sleep and appreciate you bringing this to our attention. We’ll review this to improve the comfort of our guests in the future. Kind regards, Marie
Dear Vakare, Thank you for your feedback! We’re glad you enjoyed your stay overall. We’re sorry that the bathroom air conditioning disturbed your sleep and appreciate you bringing this to our attention. We’ll review this to improve the co… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe location is great, all walking distance to the downtown area, close to restaurants and stores. The size of the room and bathroom is excellent. The room was clean however, one of the pillows was dirty.. The rooms look nice and renovated but the building is old. There's no free parking, and paying for parking every day/night can get expensive. It looks like this is the norm for downtown Reykjavik.
There is no front desk, no room cleaning, no additional toiletries, got a dirty pillow. Parking is not included. Paying for parking every day can get expensive. Rooms are nice and renovated, but the building is old.
Thank you for your detailed review. We’re happy to hear you liked the location and appreciated the room size and cleanliness overall. We apologize for the issue with the pillow and any inconvenience caused by the parking situation. We understand that the lack of front desk and daily housekeeping may not suit every guest, and your feedback helps us identify areas to improve. We appreciate you staying with us and hope to welcome you back for an even better experience. Best regards,
Thank you for your detailed review. We’re happy to hear you liked the location and appreciated the room size and cleanliness overall. We apologize for the issue with the pillow and any inconvenience caused by the parking situation. We unde… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewEverything perfect
Dear Francesco, hank you so much for your kind words! We're thrilled to hear that everything was perfect during your stay. It means a lot to our team, and we're always happy when guests have a great experience. We’d love to host you again anytime you're back in Reykjavik! Kind wishes, Boban
Dear Francesco, hank you so much for your kind words! We're thrilled to hear that everything was perfect during your stay. It means a lot to our team, and we're always happy when guests have a great experience. We’d love to host … Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewIt was very clean and you can not beat the location in Reykjavik. Central to a lot of places.
If you put in a workout room, that would be great. I didn't see laundry facilities but those would be nice as well. But that doesn't distract from what a nice experience this room was to book and utilize.
Thank you for your lovely feedback! We’re so glad you enjoyed the cleanliness and our central location in Reykjavik. We appreciate your suggestions for a workout room and laundry facilities, and will keep them in mind for future improvements. It’s wonderful to hear you had a nice experience, and we hope to welcome you back again soon!
Thank you for your lovely feedback! We’re so glad you enjoyed the cleanliness and our central location in Reykjavik. We appreciate your suggestions for a workout room and laundry facilities, and will keep them in mind for future improvement… Show more