Reviews of Center Hotels Klopp 3 stars
Klapparstig 26, 101 Reykjavík, Iceland
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewLocation, clean, fridge and kettle. Nice staff.
All a bit basic for the price but this is Iceland so your money doesn’t go very far.
Dear Emma, Thank you for your feedback and for highlighting our central location, cleanliness, in-room amenities, and the friendliness of our staff. We understand your comment about value, as Iceland can indeed feel a bit expensive, and we truly appreciate your perspective. We’re glad you enjoyed your stay with us and hope to welcome you back on a future visit. Warm regards, Centerhotels Klopp team
Dear Emma, Thank you for your feedback and for highlighting our central location, cleanliness, in-room amenities, and the friendliness of our staff. We understand your comment about value, as Iceland can indeed feel a bit expensive, and we … Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe desk staff couldnt have been nicer or more accommodating. They suggested restaurants, helped us plan a route to see the sights, and stored our luggage before and after our stay. And the location was great!
I cant think of anything I didnt like.
Dear Max, Thank you so much for your kind words! We’re thrilled to hear that our team made such a positive impression and could assist with recommendations, sightseeing plans, and luggage storage. It’s wonderful to know you enjoyed both our service and central location. We truly appreciate your feedback and look forward to welcoming you back again. Warm regards, Centerhotels Klopp team
Dear Max, Thank you so much for your kind words! We’re thrilled to hear that our team made such a positive impression and could assist with recommendations, sightseeing plans, and luggage storage. It’s wonderful to know you enjoyed both ou… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewGreat location. We had a rental car which we parked overnight in a garage one block from the hotel. We walked to restaurants, sites and shops.
Rooms on streetside were noisy.
Dear Terri, Thank you for sharing your experience with us. We’re glad you enjoyed our central location and the convenience of nearby parking, as well as being able to explore the city on foot. We also appreciate your note about the street-facing rooms and will keep this in mind for future improvements. We hope to welcome you back again soon. Warm regards, Centerhotels Klopp team
Dear Terri, Thank you for sharing your experience with us. We’re glad you enjoyed our central location and the convenience of nearby parking, as well as being able to explore the city on foot. We also appreciate your note about the street-… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewGreat location for downtown / tourist feeling area. Easy to walk to many sites. Hotel was comfortable. Room was a bit tight as was the bathroom -- but comfortable enough. Staff was helpful & responsive. Liked that breakfast was included with room. I found the breakfast to be standard and nothing special. Coffee was just so so.
Breakfast / coffee -- standard at best. Lacking compared to other lodging options. Electrical outlets were challenging to reach - I had to move furniture to access them. Bathroom was small & shower was tight. Couldn't fully open the bathroom door causing the sink location to be awkward.
Dear Mary, Thank you for your detailed feedback. We’re pleased to hear that you enjoyed our central location, found the hotel comfortable, and appreciated the helpfulness of our staff. We understand your comments about the breakfast, coffee, room layout, and bathroom size, and we truly appreciate your honesty as it helps us identify areas for improvement. We’re hopping that you still found the overall experience positive and hope to welcome you back again in the future. Warm regards, Centerhotels Klopp team
Dear Mary, Thank you for your detailed feedback. We’re pleased to hear that you enjoyed our central location, found the hotel comfortable, and appreciated the helpfulness of our staff. We understand your comments about the breakfast, coff… Show more
Reviewed: 22 August 2025 · Stayed in July 2025
Verified reviewGreat location
Dear Daniel, Thank you for your review. We’re glad you enjoyed our great location in the heart of Reykjavík, and we hope to welcome you back again soon. Warm regards, Centerhotels Klopp team
Reviewed: 22 August 2025 · Stayed in July 2025
Verified reviewGreat location - right in centre of town
Dear Daniel, Thank you for your review! We’re glad you enjoyed our central location. We hope to welcome you back on your next visit to Reykjavík. Warm regards, Centerhotels Klopp team
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe front desk staff are wonderful!!! The breakfast was good and the location was perfect for getting around.
N/A
Dear Edward, Thank you for your kind review! We’re delighted to hear that our front desk team made such a positive impression, and that you enjoyed both the breakfast and our central location. We hope to have the pleasure of welcoming you back again soon. Warm regards, Centerhotels Klopp team
Dear Edward, Thank you for your kind review! We’re delighted to hear that our front desk team made such a positive impression, and that you enjoyed both the breakfast and our central location. We hope to have the pleasure of welcoming you … Show more
Reviewed: 21 August 2025 · Stayed in July 2025
Verified reviewExcellent central location. Good breakfast. They kept our luggage after check out. Convenient for a late arrival to Iceland as the bus took us right in front of the hotel past midnight.
Bathroom is very small with a shower curtain.
Dear Toko, Thank you for sharing your feedback! We’re glad you enjoyed our excellent central location, breakfast, and the convenience of luggage storage and airport bus access late at night. We do note your comment about the bathroom size and setup, and we appreciate your honesty as it helps us improve. We hope to welcome you back again on your next visit to Reykjavík. Warm regards, Centerhotels Klopp team
Dear Toko, Thank you for sharing your feedback! We’re glad you enjoyed our excellent central location, breakfast, and the convenience of luggage storage and airport bus access late at night. We do note your comment about the bathroom size … Show more
Reviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewVery friendly staff. Clean and comfortable and the location was excellent, slap bang in the centre of town. Very much enjoyed our 4 night stay.
Dear Peadar, Thank you for your lovely review! We’re delighted to hear you enjoyed your 4-night stay with us and that our central location, friendly staff, and clean, comfortable rooms made it a pleasant experience. We hope to welcome you back again soon. Warm regards, Centerhotels Klopp team
Dear Peadar, Thank you for your lovely review! We’re delighted to hear you enjoyed your 4-night stay with us and that our central location, friendly staff, and clean, comfortable rooms made it a pleasant experience. We hope to welcome you b… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewHelpful staff, email communication while at home, but offered info when we arrived. Friendly staff too. Breakfast better than expected
Shower does spray everywhere but nice hot water
Dear Kevin, Thank you for taking the time to share your feedback. We’re delighted to hear that our team made you feel welcome both before and during your stay, and that you enjoyed the breakfast. We appreciate your note regarding the shower, and we’ll be sure to look into it. It would be our pleasure to welcome you back whenever your travels bring you to Reykjavík again. Warm regards, Centerhotels Klopp team
Dear Kevin, Thank you for taking the time to share your feedback. We’re delighted to hear that our team made you feel welcome both before and during your stay, and that you enjoyed the breakfast. We appreciate your note regarding the shower… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewLocation was ideal for our short stay in Reykjavik!
Shower was a little small and made it tricky to not get the small bathroom floor wet.
Dear Maureen, Thank you for your kind review! We’re happy to hear you enjoyed our ideal location for exploring Reykjavík’s city center. We appreciate your note about the shower setup and will keep this feedback in mind as we look at ways to improve. We hope to welcome you back again on your next visit. Warm regards, Centerhotels Klopp team
Dear Maureen, Thank you for your kind review! We’re happy to hear you enjoyed our ideal location for exploring Reykjavík’s city center. We appreciate your note about the shower setup and will keep this feedback in mind as we look at ways t… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewVery friendly and helpful staff. And, a really good location.
The breakfast was not great.
Dear Helena, Thank you for sharing your feedback. We’re so pleased to hear that you enjoyed our central location and that our staff made a positive impression with their friendliness and helpfulness. We appreciate your comments regarding breakfast, and we’ll certainly take this into consideration as we look at ways to improve the selection. We hope to have the opportunity to welcome you back again. Warm regards, Centerhotels Klopp team
Dear Helena, Thank you for sharing your feedback. We’re so pleased to hear that you enjoyed our central location and that our staff made a positive impression with their friendliness and helpfulness. We appreciate your comments regarding b… Show more
Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewThe location was excellent.
The breakfast was extremely limited. Not enough options. The shower water in the room poured all over the floor because there was no separation between the toilet and the shower.
Dear Paul, Thank you for your review. We’re glad you enjoyed our excellent location, though we’re sorry to hear that breakfast and the bathroom setup did not meet your expectations. Your comments regarding the selection at breakfast and the shower design are very helpful, and we will take them into account as we work on improvements. We appreciate your feedback and hope to have the chance to welcome you again in the future. Warm regards, Centerhotels Klopp team
Dear Paul, Thank you for your review. We’re glad you enjoyed our excellent location, though we’re sorry to hear that breakfast and the bathroom setup did not meet your expectations. Your comments regarding the selection at breakfast and th… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe star with the best I've ever had they were courteous and very very helpful with do anything to help you
The room was very small the beds were not comfortable the bathroom was also very small and did not have a regular shower
ChatGPT said: Dear Ira, Thank you for your feedback and for highlighting our team’s courteous and helpful service — we’re delighted to know they made such a positive impression. We’re sorry to hear that the room size, bedding, and bathroom setup did not fully meet your expectations. Your comments are valuable to us, and we’ll keep them in mind as we continue to make improvements. We truly appreciate your kind words about our staff and hope we can welcome you back again. Warm regards, Centerhotels Klopp team
ChatGPT said: Dear Ira, Thank you for your feedback and for highlighting our team’s courteous and helpful service — we’re delighted to know they made such a positive impression. We’re sorry to hear that the room size, bedding, and bathroo… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewAccessible location. Close to stores, shops, restaurants, attractions and bus stops.
Nothing
Dear Angel, Thank you for your review! We’re glad you enjoyed our accessible location and found it convenient for exploring nearby stores, restaurants, attractions, and bus stops. Warm regards, Centerhotels Klopp team
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewThe only positive was the front desk staff, she was very friendly and helpful. Hotel is centrally located
The hotel is centrally located , close to the rainbow Street but it is NOISY! The rooms are not sound proof and we had a bar opposite that had karaoke ALL NIGHT! The rooms were small, below average, dark and breakfast was also below average when compared to the other 5 hotels we stayed during this trip
Dear Andy, Thank you for sharing your feedback. We’re glad to hear our front desk staff made a positive impression and that you appreciated our central location. Being in the heart of the city offers great access to Reykjavík’s vibrant culture, but we understand it can sometimes bring noise from nearby nightlife, and we sincerely apologize for the disturbance you experienced. We’re also sorry to hear that the room size, lighting, and breakfast did not meet your expectations, and we appreciate your honest comparison. Your comments will be reviewed carefully as we continue working to improve our guests’ experience. Warm regards, Centerhotels Klopp team
Dear Andy, Thank you for sharing your feedback. We’re glad to hear our front desk staff made a positive impression and that you appreciated our central location. Being in the heart of the city offers great access to Reykjavík’s vibrant cul… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewBreakfast Room was too busy. Went elsewhere
Bathroom shower
Dear Mark, Thank you for your feedback. We're sorry to hear that the breakfast area felt too crowded and that the bathroom shower did not meet your expectations. Your comments are important to us, and we’ll take them into consideration as we continue working to improve the guest experience. Warm regards, Centerhotels Klopp team
Dear Mark, Thank you for your feedback. We're sorry to hear that the breakfast area felt too crowded and that the bathroom shower did not meet your expectations. Your comments are important to us, and we’ll take them into consideration … Show more