Reviews of Hotel Loa 3 stars
Austurvegur 19, 860 Hvolsvöllur, Iceland
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 9 September 2025 · Stayed in September 2025
Verified reviewEverything was pretty great overall! Really nice staff, easy in check-in, great breakfast with plenty of choices for a meat eater and non-meat eater.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewVery new hotel, ok breakfast, feels like they're just working out kinks now.
Dear Alexandra, Thank you for sharing your thoughts with us! We're glad you liked our location and appreciate your feedback on the breakfast and facilities. We’re constantly working to improve, and your comments help us identify areas where we can do better. We hope to welcome you back soon and provide an even more seamless experience! Best Regards, Hotel Loa
Dear Alexandra, Thank you for sharing your thoughts with us! We're glad you liked our location and appreciate your feedback on the breakfast and facilities. We’re constantly working to improve, and your comments help us identify areas … Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewVery nice room, terrific breakfast, excellent staff. Very nice stay.
No negatives.
Dear Dianne, Thank you for your fantastic feedback! We're happy to hear you had a wonderful stay and enjoyed everything from the room to the breakfast and our staff. It’s always great to know we met all your expectations. We’d love to welcome you back again soon! Best regards, Hotel Loa
Dear Dianne, Thank you for your fantastic feedback! We're happy to hear you had a wonderful stay and enjoyed everything from the room to the breakfast and our staff. It’s always great to know we met all your expectations. We’d love to … Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewBrand new. Spacious rooms. Nice lobby
Breakfast was good but coffee machine had no milk, which is not good if you want a cappuccino!
Dear Ward, Thank you so much for your great review and for highlighting the spacious rooms, our new facilities, and the welcoming lobby. We're glad you enjoyed your stay! We appreciate your feedback about the coffee machine — we’re sorry for the inconvenience and will make sure it's addressed so our guests can fully enjoy their morning cappuccino. We hope to welcome you back again soon!
Dear Ward, Thank you so much for your great review and for highlighting the spacious rooms, our new facilities, and the welcoming lobby. We're glad you enjoyed your stay! We appreciate your feedback about the coffee machine — we’re sor… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewWe like the location, the comfort it gave us.We like the bed, toilet, shower and bath tub. The complementary was the cherry on top. Breakfast is excellent.
It's not what I don't like. Just a suggestion, perhaps leave kettle in the room. Some guest might just want an ordinary coffee and sometimes you don't want to get out of the room and get a coffee.
Dear Queenie, Thank you so much for your lovely feedback. We're delighted to hear that you enjoyed the location, comfort, and especially the bed, bathroom facilities, and complimentary touches. It's great to know our breakfast made a strong impression as well! We truly appreciate your thoughtful suggestion about adding a kettle in the room — it's a very helpful idea, and we’ll certainly take it into consideration to enhance future stays. We hope to welcome you again soon!
Dear Queenie, Thank you so much for your lovely feedback. We're delighted to hear that you enjoyed the location, comfort, and especially the bed, bathroom facilities, and complimentary touches. It's great to know our breakfast made … Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewIt’s modern looking.
The new room smell is really strong ( like renovation kinda smell). If you have a sensitive nose like me then maybe wait for a few months before coming here.
Dear Lei, Thank you for taking the time to share your feedback. We're sorry to hear that the new room smell affected your comfort — as a recently opened hotel, we understand this can be noticeable for guests with sensitive senses, and we truly appreciate you bringing it to our attention. We hope to have the opportunity to welcome you back in the future under better conditions.
Dear Lei, Thank you for taking the time to share your feedback. We're sorry to hear that the new room smell affected your comfort — as a recently opened hotel, we understand this can be noticeable for guests with sensitive senses, and w… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewThe breakfast was good. Nice modern decor. Good location.
No iron! Tuna was the only fishy option at breakfast. Storage and hanging space was poor.
Dear Caroline, Thank you for your kind review! We're happy to hear you enjoyed our modern decor, central location, and breakfast. We also appreciate your honest feedback regarding the room amenities and breakfast selection. We're always looking for ways to improve, and your comments about storage space, the lack of an iron, and breakfast variety are very helpful. We hope to welcome you back again soon!
Dear Caroline, Thank you for your kind review! We're happy to hear you enjoyed our modern decor, central location, and breakfast. We also appreciate your honest feedback regarding the room amenities and breakfast selection. We're a… Show more