Reviews of Lucy's Apartment
Egilsgata 6, 310 Borgarnes, Iceland

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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewEverything about it! Wonderfully appointed, comfy bed, clean and perfect location. C
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe studio is very clean, the bed is comfortable. Lucy is very supportive host. She gave us useful tips and suggestions for our stay.
The sink in the bathroom could have been bigger.
Thank you for your review and suggestion, I am planning to buy bigger one in winter together with some renovations to be done 🥰 glad you enjoyed ❤️
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewClean and great location. All the extras was a sweet extra touch on Lucy’s part. Very easy to walk around and a bistro across the street. Would recommend.
It’s basically one big room, not a one bedroom apartment. Not much privacy.
Hi Caroline, thank you very kindly for your review and I am glad you enjoyed it. have a great rest of your journey. Lucy
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewGreat location within walking distance to the town and restaurants.
Nothing really
Thank you so much! Appreciate your kind words and review 🥰
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewAmazing amenities. Great placement in the center of town. Exceptional service from the host and very clean
Thank you so much! Appreciate your kind words and review 🥰
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewLovely cosy and clean apartment All the things you need for a stay and some lovely touches. Very central Lovely bar and restaurant 20m away if you want to eat out. Easy to find. Easy to check in
It's quite noisy from car traffic. The pillows need renewing.
Hello thank you for your review and also for letting us know about the pillows. I will fix the pillow situation right away 🥰 thank you for telling me
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewThe extra foods
The curtains because it couldn’t cover the window properly so the light came in when I was trying to sleep.
Hello thank you for your review, much appreciated 🥰 in case of the blinds thank you for letting us know! We are already waiting for new once and putting them up for complete darkness ❤️
Reviewed: 18 June 2025 · Stayed in June 2025
Verified reviewVery well,provisioned
Inability to make the apartment darker ( more shades) during time of midnight sun. Also, a bit noisy at times given street front.
Hello thank you for your review, much appreciated 🥰 in case of the blinds thank you for letting us know! We are solving it right away and putting a better once for complete darkness ❤️
Reviewed: 24 May 2025 · Stayed in May 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewall the small attentions, as the ear plugs, chocolate, cornflakes, tea.. It was a very nice bed.
Thank you Rita glad you enjoyed. And yes owner likes details to keep this place up thank you for noticing 😊
Reviewed: 1 May 2025 · Stayed in April 2025
Verified reviewReviewed: 26 April 2025 · Stayed in April 2025
Verified reviewEven after reading all the previous, raving reviews, we were still very positively surprised - the apartment really has more than everything we could possibly need. Another “magical” plus, even with self-check in & out (by definition cold and person-less), Lucy somehow made it have a human touch. For future guests: you can believe the fantastic reviews here, they’re really true!
Nothing, absolutely nothing. Ok, I’ll allow myself a perfectionist touch: a tablecloth or some dish markers would be welcome additions to make the apartment “even more perfect” ;-)
Thank you so much for your kind words 🥰
Reviewed: 25 April 2025 · Stayed in April 2025
Verified reviewPerfect location close to food, scenic walks, and museums. Apartment was stocked with tea,coffee, games, informational maps, bathrobes, mints and other niceties.
Would love thicker pillows, but this is a minor complaint, since thin pillows seem to be the norm in Iceland.
Thank you for your review 🥰 yes thin pillows are standard on Iceland. I am from Slovakia so I am also not used to it but glad you enjoyed everything else 😊
Reviewed: 19 April 2025 · Stayed in March 2025
Verified reviewLucy had catered for everything. It was a comfortable cozy delightful apartment to stay in.
Thank you Janene for these warm words 🥰
Reviewed: 29 March 2025 · Stayed in March 2025
Verified reviewStaying at Lucy's apartment was just perfect! Homey feeling, great coffee, comfortable sleep, fully equipped apartment, plus a guide to get to know Borgarnes. She even provided toothpaste and basic bathroom amenities. Highly recommend staying here.
🥰
Reviewed: 19 March 2025 · Stayed in March 2025
Verified reviewLucy catered for everything. Wonderful amenities and tasteful decor. Responsive polite and very friendly. A peaceful oasis on a travellers journey through Iceland 🥰
Thank you so much 🥰 glad you enjoyed your stay and felt welcome and home. Enjoy your rest of travelling.