Reviews of Prime Location Gem in the Heart of Reykjavík
51 Laugavegur, 101 Reykjavík, Iceland
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Reviewed: 2 June 2025 · Stayed in March 2025
Verified reviewReviewed: 19 March 2025 · Stayed in February 2025
Verified reviewReviewed: 31 January 2025 · Stayed in January 2025
Verified reviewSoooo good！We lived 6 days in this apartment，there were so many restaurant and the market within keeping distance，and the householder is so kind and patient.We have a lovely journey
Thank you so much for your kind words! We're happy to hear that you had a great stay and enjoyed the convenient location with plenty of restaurants and markets nearby. We're also happy that the host made your experience even better with kindness and patience. It’s wonderful to know you had a lovely journey, and we would be delighted to welcome you again!
Thank you so much for your kind words! We're happy to hear that you had a great stay and enjoyed the convenient location with plenty of restaurants and markets nearby. We're also happy that the host made your experience even better … Show more
Reviewed: 6 January 2025 · Stayed in January 2025
Verified reviewThe location,location,location!
Couch only comfortable place to sit!Bed in large bedroom not very comfortable.
Thank you for your feedback! We're glad you enjoyed the location. And, we’re sorry to hear that the bed in the large bedroom wasn’t as comfortable as expected. We appreciate your feedback and will look into improving the bedding to ensure a better experience for future guests. Thank you again for sharing your thoughts!
Thank you for your feedback! We're glad you enjoyed the location. And, we’re sorry to hear that the bed in the large bedroom wasn’t as comfortable as expected. We appreciate your feedback and will look into improving the bedding to ensu… Show more
Reviewed: 5 December 2024 · Stayed in December 2024
Verified reviewLocation was brilliant. Couldn't be better. Nice bathroom and kitchen and the beds were so comfortable
The smell of the water when you shower and run the taps. It was very smelly when we got in. And sometimes it was too hot in the apartment
Hi Emma,Thank you for your feedback! We're so glad to hear you loved the location, the bathroom, kitchen, and the comfort of the beds. We truly appreciate your comments about the water smell and the temperature in the apartment. We apologize for any inconvenience these may have caused. The hot water in Iceland is sourced from geothermal energy, which can sometimes give it a "rotten egg" smell, especially for those who aren't accustomed to it. As for the temperature, it’s directly influenced by the geothermal system, so the hot water from underground can sometimes affect the overall warmth. I appreciate you for bringing this up to our attention and we appreciate you as well for choosing to stay with us :)
Hi Emma,Thank you for your feedback! We're so glad to hear you loved the location, the bathroom, kitchen, and the comfort of the beds. We truly appreciate your comments about the water smell and the temperature in the apartment. We apol… Show more
Reviewed: 24 October 2024 · Stayed in October 2024
Verified reviewLocation was central and handy for all amenities. Beds were very comfortable.
The location was noisy in the evening and overnight leading to disturbed sleep. The corner bedroom had too many beds making it difficult to negotiate and there were no drawers for clothes merely hanging space. The fuse box short circuited when the oven and hob were used at the same time, making cooking difficult. There were no manuals in the property to explain how anything worked (ie location of fuse box) and so we were reliant on the management company responding to emails. In all fairness, they did respond promptly. There was not enough crockery for 10 people the property is supposed to house, nor enough seats.
Hi Karen,Thank you for sharing your feedback. We're glad to hear you found the location central and convenient, and that the beds were comfortable. We truly appreciate your comments as they help us improve the guest experience. We apologize for the noise issues during your stay and understand how this affected your sleep. We'll look into ways to minimize noise disruptions for future guests. Regarding the corner bedroom, we’ll reassess the furniture layout to ensure it’s easier to move around. We also appreciate your feedback about the lack of drawers and will explore options to add more storage. We’re sorry to hear about the fuse box issue and the inconvenience it caused while cooking. We’ll make sure the property has clear instructions available for guests, including the location of the fuse box, to avoid confusion in the future. As for the crockery and seating, we’ll review the inventory to ensure there’s enough for all guests. We're glad to hear the management company responded promptly, and we’ll continue to work on making improvements to enhance the overall experience. We hope to have the opportunity to welcome you back.
Hi Karen,Thank you for sharing your feedback. We're glad to hear you found the location central and convenient, and that the beds were comfortable. We truly appreciate your comments as they help us improve the guest experience. We apolo… Show more
Reviewed: 10 September 2024 · Stayed in September 2024
Verified reviewComfy beds and bedrooms, fridge, complimentary tea, laundry - thank you!!!!
The listing says free parking on site with no reservations but it was actually paid street parking - sent a screenshot to the property manager via email to correct it with no reply.
Reviewed: 28 July 2024 · Stayed in July 2024
Verified reviewComfortable, spacious. Well equipped. Good location & code to enter building so felt safe.
There’s a bad smell from either drains or hot water when it’s turned on.
Hi Tracey,Thank you for your feedback! We're happy to hear that you found the apartment comfortable, spacious, well-equipped, and in a good location. We’re also glad the secure entry system made you feel safe during your stay. We apologize for the unpleasant smell you experienced with the drains or hot water. In Iceland, the hot water is geothermal, which can sometimes cause a sulfur-like odor, especially when it's first turned on. We will look into this issue to see if there’s anything we can do to improve the experience.
Hi Tracey,Thank you for your feedback! We're happy to hear that you found the apartment comfortable, spacious, well-equipped, and in a good location. We’re also glad the secure entry system made you feel safe during your stay. We apolog… Show more
Reviewed: 15 July 2024 · Stayed in July 2024
Verified reviewThis is a very spacious apartment located on the main shopping street in town. There was some street noise but not too bad especially if you close the windows. It had everything we needed including a washer and dryer which was nice.
Hi Susan,Thank you for your review! We’re so glad you enjoyed the spacious apartment and its central location on the main shopping street. We’re also happy to hear the washer and dryer were useful during your stay. We appreciate your understanding of the street noise, and we’re glad it wasn’t too disruptive with the windows closed. We hope to welcome you back for another stay in the future!
Hi Susan,Thank you for your review! We’re so glad you enjoyed the spacious apartment and its central location on the main shopping street. We’re also happy to hear the washer and dryer were useful during your stay. We appreciate your unders… Show more
Reviewed: 13 July 2024 · Stayed in July 2024
Verified reviewLocation. Linen clean. 3 Bedrooms.
Could have been cleaner. Extra chair for living room would be nice. Balcony furniture not clean-could not use. Difficult to reach anyone timely for issues with parking and questions.
Hi Krystal,Thank you for your feedback! We’re glad you appreciated the location, clean linen, and the three bedrooms. We apologize for the areas where we fell short, including the cleanliness of the apartment and the balcony furniture. We’ll be sure to address these issues to ensure they’re taken care of for future guests. We also apologize for the delay in responding to your parking and other inquiries. We’re working on improving our communication to ensure quicker responses in the future.
Hi Krystal,Thank you for your feedback! We’re glad you appreciated the location, clean linen, and the three bedrooms. We apologize for the areas where we fell short, including the cleanliness of the apartment and the balcony furniture. We’l… Show more
Reviewed: 9 March 2024 · Stayed in February 2024
Verified reviewReviewed: 28 February 2024 · Stayed in February 2024
Verified reviewThe property had everything you need for the perfect getaway
NA
Thank you for your lovely review! We’re so happy to hear that the property had everything you needed for the perfect getaway. It’s our goal to provide a comfortable and enjoyable experience for all our guests, and we're glad we could do that for you. We hope to welcome you back for another memorable stay!
Thank you for your lovely review! We’re so happy to hear that the property had everything you needed for the perfect getaway. It’s our goal to provide a comfortable and enjoyable experience for all our guests, and we're glad we could do… Show more
Reviewed: 24 February 2024 · Stayed in February 2024
Verified reviewLocation was excellent
Better quality towels, kitchen garbage bags and dishwasher detergent would have been nice.
Reviewed: 9 January 2024 · Stayed in December 2023
Verified reviewLocation was brilliant. Clean and tidy. Everything you could need.
Not enough seats in the sitting room area. The bathroom drain was very smelly, but I understand that is from the water. Also drinking water definitely has a sulphur flavour, but lots of convenience shops locally to get bottles.
Hi Alice,Thank you for your review! We're so glad to hear you enjoyed the excellent location of the property. We appreciate your suggestions regarding the quality of towels, kitchen garbage bags, and dishwasher detergent. We will certainly take these into consideration to improve the experience for future guests. We hope to welcome you back soon for another great stay!
Hi Alice,Thank you for your review! We're so glad to hear you enjoyed the excellent location of the property. We appreciate your suggestions regarding the quality of towels, kitchen garbage bags, and dishwasher detergent. We will certai… Show more
Reviewed: 10 December 2023 · Stayed in November 2023
Verified reviewIt was central and convenient to get everywhere. It was spacious and laid out well . It was also very comfortable.
It was noisy on two nights over the weekend.. but then that’s just the location!
Hi Jane,Thank you for your feedback! We’re so glad you enjoyed the central location, spacious layout, and comfort of the apartment. We truly appreciate your understanding about the noise, as the area can sometimes be lively, especially over the weekend. We're happy it didn't detract too much from your stay, and we hope to welcome you back for another enjoyable visit!
Hi Jane,Thank you for your feedback! We’re so glad you enjoyed the central location, spacious layout, and comfort of the apartment. We truly appreciate your understanding about the noise, as the area can sometimes be lively, especially over… Show more
Reviewed: 25 September 2023 · Stayed in September 2023
Verified reviewIt was great for a group of six - very clean and comfortable and in a fantastic location. It had everything we needed. Everyone also commented how comfortable the beds were.
Nothing.
Hi Mair, Thank you for your wonderful review! We're so happy to hear that the apartment was perfect for your group of six and that you found it clean, comfortable, and in a fantastic location. We're especially glad to hear that everyone enjoyed the beds – comfort is a top priority for us! It was a pleasure hosting you, and we hope to welcome you back for another great stay soon!
Hi Mair, Thank you for your wonderful review! We're so happy to hear that the apartment was perfect for your group of six and that you found it clean, comfortable, and in a fantastic location. We're especially glad to hear that ever… Show more
Reviewed: 19 September 2023 · Stayed in September 2023
Verified reviewEverything was perfect!