Reviews of Hotel Phoenix 3 stars

Breakfast was amazing and the staff was very helpful.

It was well located, we were able to walk to all our excursion meet ups. Any questions we asked were researched and followed up with a printed paper and a map of walking instructions. Every night our bed was turned down with a chocolate on the pillow and finally, the morning breakfast was delicious.

I could see where parking could be an issue although we did not have one and the proprietors was very helpful with instructions

Well located for the main sights. 12 - 15 minute walk to the Hallgrimsonkirkja. Lovely set breakfast ( ham, cheese, granola, yoghurt, brown bread, boiled egg, tea/coffee). Very helpful staff. Good sized double room. Good value for Reykjavik.

Nothing.

This was a good hotel, with a good breakfast. The room was kind of cosy and clean, with good beds.

There was a somewhat awkward situation, when we felt a bit 'in the way'; not welcomed: your were not allowed to place the cups, bowls and glasses where you wanted at the breakfast table. They had 'special ruled' it was stated. Did not like that!

Everything was excellent.

The breakfast was excellent and very filling hard boiled egg, ham, cheese, granola, yogurt, juice, tea or coffee, all served fresh by our host. I’m not sure if options were available for vegetarian/vegan or those who require gluten free. We were given a chocolate with the nighttime turndown service, when our hosts also drew the blackout curtains as it doesn’t get dark in midsummer. The room also had a small sitting area and everything was immaculately clean. The location was very convenient and very close to everything

Since we had to leave early on our day of departure, it might be nice if a small to go breakfast was an option- though there was coffee and a cookie in the room . It was a little different that the front door remains locked and you have to ring the bell for entry throughout your stay. It is a very small/intimate property and the hosts were always available for questions (and explanations of the Icelandic alphabet) The only downside to the room was that the bathroom door opened out and almost hit the bed.

It has a good location and excellent breakfast

Extremely clean, great location and easy to find free street parking around the hotel. The rooms are kept in exceptional shape and cleaned thoroughly everyday.

The issue with the hotel is that, like a bed and breakfast, you are not entitled to all the privacy you may want. There are 2 hosts. Each time you leave and enter the hotel, you have to deposit your room key. The nighttime host was such a nice, helpful gentleman. The daytime host, while nice and helpful, is intrusive and can make people uncomfortable. I would still recommend the hotel, but just know that you will be interacting with the hosts quite a bit throughout your stay.

A good Icelandic style breakfast, well presented by very polite staff. The Hotel was spotlessly clean, we could not fault it in anyway. It was well placed in a location near to central areas, which you could walk to or use a taxi or buses, it was very peaceful. We would recommend 100% to anyone.

Great location and friendly staff. Very happy to give local advice for the bus system and restaurants.

Charming, clean and great location

Nothing

Host is super friendly and thoughtful, breakfast is superb

Does not have storage room for luggage

Perfect stay

Nothing to dislike

Hotel Phoenix is at a terrific location, a small walking distance (or bus transfer) from the best sites in Reykjavik! I didn't have to go very far and the hotel staff gave good advice on restaurants and sightseeing. I'd stay there again in a heartbeat!

This was one of the better hotels I've stayed at during my time in Europe!

The hotel feels very homely, and the hosts truly made me feel very welcome. They provided me with all kinds of information about Iceland, along with advice on excursions, transport, and even what time I should arrive at the airport to avoid being late for my flight (and it was an excellent advice as I understood after coming to the airport!). The breakfast was always fresh and delicious, and the room facilities were perfect and thoughtfully arranged. I’m sincerely happy that I chose this hotel for my stay in Reykjavik.

I liked everything!

The service was OUTSTANDING from the two very friendly gentlemen running the hotel. Never felt so welcome and well taken care of at a hotel.

Everything was exceptional, I couldn't have asked for more. The owners were very friendly and made me feel very welcome.

Nothing bad here.

The room was spacious for a European B&B and was clean and well appointed. The breakfast was wonderful. The hotel is convenient to the main shopping district but a bit of a walk to the center of the city. The owners are very accommodating. They allowed us to check out a bit late on our final day since that aligned better with when we needed to leave for the airport, and they were happy to work with us. The room is cleaned everyday, with new towels and a chocolate on the pillows. Overall, it was a very nice inn.

They require you turn in your key every time you leave. I'd prefer to be able to come and go with my key to gain access to the hotel and room.

This is a beautifully decorated boutique hotel. All the rooms are on the 2nd floor with no elevator, but it's an easy climb even with luggage. It's located in the old section of town within easy walking distance of restaurants and shopping. There is a close bus stop for tours and the bus to/from the airport. The breakfast included is stellar! The bed is extremely comfortable and they do a turn-down service, including a chocolate on the pillow. There are many special touches, like a printed weather report on the breakfast table and a factoid about Iceland on the back. The owner is a font of information about Iceland & Reykjavik and even provides maps to specific destinations. We highly recommend this hotel for your visit to Iceland! We will stay here again when we go back.

Comfortable room and exceptional staff

Great location. Breakfast was just what you needed, very healthy The room was great, neat, tidy, very clean

My fiance and I loved our stay at Hotel Phoenix. The comfort of the cozy, well decorated place and the sweet men who took care of us we appreciated greatly. They were always helpful, providing us with the locals advice and making sure we were always taken care of. They kept the bed always made with sweet surprises like chocolates & notes when we got back. The breakfast is made by them themselves and it was perfect- all you could need to start your day. If you have good taste, this hotel will fit your wants and needs. Thank you <3