Reviews of Reykjavik Residence Apartment Hotel 4 stars

I found the property comfortable, clean and great location for a solo traveller. L’occitane products were provided and a heated towel rack in bathroom. Kitchenette had everything you needed to cook.. I didn’t end up using it..but it was stocked with oil, milk and cereal.

check in and breakfast were excellent

annoying that there was construction on the street but nothing the hotel could do about it

Comfy bed, stocked fridge, friendly staff

Rooms were warm, sofa bed was not comfortable, construction in front of hotel made luggage movement difficult.

We could see the fireworks from the balcony. It was amazing!

The room was in an excellent location - close to the center of town. Our room was spotless and the breakfast was more than any two people can eat. We stayed in the Prime Minister building and the room we stayed in was bigger than any hotel could offer for the price.

The Prime Minister building does not have an elevator and I had to carry two 50 lb luggage up 3 flights of stairs. Otherwise, all was perfect!

It was disgusting. Nothing

Dirty, dusty, rude staff

The amazing front desk staff at the reception helped us get to our room after storing our luggage all day. They also booked excursions and taxis for us. They shared valuable information about the various tour companies and discussed with us what might best meet our needs. The room itself was well equipped to allow us to eat-in, and the daily breakfast drop off of the basket of food the afternoon before and fresh bread in the morning was stellar. We couldn't even eat it all! I would stay here again in a heartbeat.

Nothing!

Beware not all clients are treated the same in this hotel. Totally disappointed.

Location and quality

Construction next to it, made access difficult and it was noisy during the day

Bag storage, comfortable bed

Shower puts water out onto the floor. Couldn’t figure out the microwave.

Location was perfect, short walk to sea side, sights, shops and food. Room had all the essentials and was very comfortable. The windows/doors could open which allowed for a fresh feeling in the room. Enjoyed the self check in/check out and the honesty bar. The breakfast was excellent. Maybe too much bread (couldn't eat a whole loaf a day so a lot was wasted) but the bread was delicious and had very good meats, cheeses, vegetables and more to go with it.

Practically nothing. There was one moment the 'do not disturb' was hanging and the staff walked in. I didn't like that (had it been 30 seconds earlier, I would have been very disturbed) but, it was a 1 time occurrence.

The general location was great as was the bread delivered daily.

The location of our apartment was horrible. As were the directions to it. The apartment didn’t have enough shelf space & the shower in the bathroom splattered water everywhere on the floor. It should be enclosed. Two of the drawers were unusable as the little stand by the bed blocked them from being opened. Very poor design/use of the space.

In room/ apartment breakfast

Ongoing Construction on road to check -in

We had alot of trouble finding our room

Conveniently located. Self-sufficient. Absolutely loved it. The breakfast basket was awesome idea. Made you feel special.

I wish they would have told us about the construction around the main building. Also some knowledge about several buildings being under the residences would have helped. Just for knowledge purposes. There were no mirrors in the rooms, except for the one in the bathroom. This made it challenging to get ready for a family of more than 2 people.

Great location and front desk staff was Very responsive and informative.

Beautifully designed and very centrally located

We had asked in advance for the beds to be separated in to 3 twins from 1 king 1 twin. This was acknowledged in a message in our Booking.com account but the hotel hadn’t received it. It was easy to get this done after we checked in though and they were responsive to the reminder.

We loved our junior suite, the location was excellent , and access to a laundry facility was a plus. We would recommend! The location made it so easy to walk and access the sites.

I found it odd that the road the RRAH was on was completely demolished (under construction seems vague and doesn’t tell the full story). I wish that the communication before arrival had stated this because the construction made it next to impossible to find the hotel (GPS didn’t know the road was completely gone).