7.7

Opiniones del Máni Apartments 3 estrellas

Laugavegur 18, 101 Reikiavik, Islandia

  • Jaume

    Escrito en 22 de abril de 2025 · Se alojó en abril de 2025

    Comentario auténtico

    Se oía ruido de la calle. Los cubiertos y vasos para comer un poco justos.

    Respuesta del alojamiento:

    Dear Jaume, Thank you for taking the time to share your feedback. We're glad you chose to stay with us and appreciate your honest comments. We understand that street noise can be a concern in a central location, and we're sorry if this affected your comfort. We're also grateful for your note regarding the kitchenware—your feedback is helpful, and we’ll review the inventory to ensure it better meets guest needs. We hope to welcome you again and provide an even more enjoyable stay next time. Best regards, Nikol Usheva, Customer Success Specialist

    Dear Jaume, Thank you for taking the time to share your feedback. We're glad you chose to stay with us and appreciate your honest comments. We understand that street noise can be a concern in a central location, and we're sorry if … Mostrar más

    Máni Apartments
    9 de mayo de 2025
  • Julio

    Escrito en 3 de abril de 2025 · Se alojó en marzo de 2025

    Comentario auténtico

    Habitación amplia y cómoda con cocina

    Tuvimos que llamar por teléfono para que nos dieran la clave de entrada, ya que llegamos y no nos la habian mandado. Además la habitación que nos dieron junto a un bar tenia muchisimo ruido por la noche por lo que pedimos nos dieran otra a lo que contestaron positivamente sin problema, dandonos una mas alta y en la parte de atras mas tranquila

    Respuesta del alojamiento:

    Dear Julio, Thank you for your feedback! We’re glad to hear that your stay improved after the first day, and we’re happy that we could accommodate your request for a quieter room. We apologize for the initial mix-up with the entrance key and the noise from the bar. We appreciate your understanding and hope to welcome you back for an even better experience next time! Warm Regards, Nikol, Customer Care Team

    Dear Julio, Thank you for your feedback! We’re glad to hear that your stay improved after the first day, and we’re happy that we could accommodate your request for a quieter room. We apologize for the initial mix-up with the entrance key an… Mostrar más

    Máni Apartments
    9 de abril de 2025
  • Ana

    Escrito en 29 de noviembre de 2024 · Se alojó en noviembre de 2024

    Comentario auténtico

    Muy cómodo y amplio

    No habia cortina de ducha. La ultima noche sono la alarma de incendios del edificio. Salimos y cuando paro entramos pero nadie nos explico nada.

    Respuesta del alojamiento:

    Dear Ana, Thank you for your feedback. We're delighted you found the apartment comfortable and spacious. We regret the inconvenience caused by the missing shower curtain and the fire alarm incident. We will ensure the shower setup is addressed promptly and improve communication during such events to provide better clarity for our guests. Your input helps us enhance our services, and we appreciate you bringing this to our attention. Warm Regards, Nikol, Customer Care Team

    Dear Ana, Thank you for your feedback. We're delighted you found the apartment comfortable and spacious. We regret the inconvenience caused by the missing shower curtain and the fire alarm incident. We will ensure the shower setup is a… Mostrar más

    Máni Apartments
    7 de diciembre de 2024
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  • Daniela

    Escrito en 17 de noviembre de 2024 · Se alojó en noviembre de 2024

    Comentario auténtico

    Estaba bien ubicado y las personas nos atendieron siempre con rapidez a todas las solicitudes

    Olía a cigarrillos y la calefacción no funciona a bien

    Respuesta del alojamiento:

    Dear Daniela, Thank you for sharing your feedback. We’re glad you appreciated the convenient location and our team's prompt attention to your requests. We’re truly sorry to hear about the cigarette smell and the heating issue. This is not up to our standards, and we will address these concerns immediately to ensure a more comfortable experience for future guests. Your input is invaluable, and we hope to host you again under improved circumstances. Warm Regards, Nikol, Customer Care Team

    Dear Daniela, Thank you for sharing your feedback. We’re glad you appreciated the convenient location and our team's prompt attention to your requests. We’re truly sorry to hear about the cigarette smell and the heating issue. This is … Mostrar más

    Máni Apartments
    7 de diciembre de 2024
  • Adalberto

    Escrito en 2 de octubre de 2024 · Se alojó en septiembre de 2024

    Comentario auténtico

    La localización

    Cuando llegamos no pudimos entrar y no había papel higiénico

    Respuesta del alojamiento:

    Dear Adalberto, Thank you for sharing your valuable feedback with us. We are glad that you have enjoyed the central location of Mani Apartments. We are truly sorry that you have experienced issues with accessing the property and we are actively working towards improvements so your feedback is appreciated. We hope to host you soon again for a more seamless experience. Warm Regards, Nikol, Customer Care Team

    Dear Adalberto, Thank you for sharing your valuable feedback with us. We are glad that you have enjoyed the central location of Mani Apartments. We are truly sorry that you have experienced issues with accessing the property and we are acti… Mostrar más

    Máni Apartments
    29 de octubre de 2024
  • Judith

    Escrito en 5 de agosto de 2024 · Se alojó en agosto de 2024

    Comentario auténtico

    Todo

    El ruido exterior algún momento con la ven abierta

    Respuesta del alojamiento:

    Thank you for the time spent with us on our property! Our team appreciates the feedback and will attend to your words with attention! Apologies for the inconvenience faced with the noise in downtown area... however this is out of our control simply as guests.. The external noise might increase in summer time touristic period, as the property is located in the heart of the city centre. We hope to host you someday again. I hope you have a lovely day / night! Best wishes, Kristina, Customer Care team

    Thank you for the time spent with us on our property! Our team appreciates the feedback and will attend to your words with attention! Apologies for the inconvenience faced with the noise in downtown area... however this is out of our contro… Mostrar más

    Máni Apartments
    7 de agosto de 2024
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  • Georgina

    Escrito en 12 de julio de 2024 · Se alojó en junio de 2024

    Comentario auténtico

    La ubicacion

    El baño olía a desagüe, la cortina del dormitorio estaba mala, no había caja de seguridad

    Respuesta del alojamiento:

    Thank you for the time spent with us on our property! Our team appreciates the feedback and will attend to your words with attention! Apologies for the inconvenience faced... We hope to host you someday again. I hope you have a lovely day / night! Best wishes, Kristina, Customer Care team

    Thank you for the time spent with us on our property! Our team appreciates the feedback and will attend to your words with attention! Apologies for the inconvenience faced... We hope to host you someday again. I hope you have a lovely day &… Mostrar más

    Máni Apartments
    24 de julio de 2024
  • Rannveig

    Escrito en 12 de junio de 2024 · Se alojó en junio de 2024

    Comentario auténtico

    No cambiar las toallas y sábanas en una estadía de 8 días

    Respuesta del alojamiento:

    Dear Rannveig, Thank you for the time spent with us on our property. We sincerely value your opinion. Our team always wants to provide our guests with as great an experience as possible. We are a self-check in property, which differs us from standard hotel, hostel-type of accommodation and their services. We would gladly have supported you, if you have requested from our customer team that is available 24/7 on phone and email. Moreover, we have two guest storage spots, where you could grab some fresh towels or other additional items from. The only staff during the morning on site is our housekeeping team and maintenance in downtown. I hope you have a lovely day / night! Best wishes, Kristina, Customer Care team

    Dear Rannveig, Thank you for the time spent with us on our property. We sincerely value your opinion. Our team always wants to provide our guests with as great an experience as possible. We are a self-check in property, which differs us f… Mostrar más

    Máni Apartments
    18 de junio de 2024
  • Emma

    Escrito en 19 de mayo de 2024 · Se alojó en mayo de 2024

    Comentario auténtico

    El apartamento tiene un tamaño muy bueno

    Es una calle peatonal del centro y los fines de semana ruidosa

    Respuesta del alojamiento:

    Dear Emma, Thank you for the time spent with us on our property. Our team always wants to provide our guests with as great an experience as possible. I hope you have a lovely day / night! Best wishes, Kristina, Customer Care team

    Máni Apartments
    21 de mayo de 2024
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  • Alejandro

    Escrito en 11 de febrero de 2024 · Se alojó en febrero de 2024

    Comentario auténtico

    La ubicación , las comodidades que ofrecía el apartamento. Tenía todo lo necesario en el baño y la cocina.

    Nada

    Respuesta del alojamiento:

    Dear Alejandro, Thank you for the time spent with us on our property and for these positive words! We hope to host you someday again! I hope you have a lovely day / night! Best wishes, Kristina, Customer Care team

    Máni Apartments
    13 de febrero de 2024
  • Maria

    Escrito en 24 de enero de 2024 · Se alojó en enero de 2024

    Comentario auténtico

    El apartamento está increíble, es muy bonito, con balcón comunitario y unas vistas excelentes a todo Reikiavik. Ves el Harpa desde el balcón. La cocina bien equipada.

    El agua con olor a azufre y la poca presencia de personal en la recepción.

    Respuesta del alojamiento:

    Dear Maria, Thank you for the time spent with us on our property! We sincerely value your opinion. The water in all Iceland has the specific sulphur smell and minerals, which is causing the feeling of scent when you start the hot water. We area a self check in property, so instead of having a live reception on site, we have our staff available online 24/7 to assist guests. We hope to host you someday again soon! It was our pleasure. I hope you have a lovely day / night! Best wishes, Kristina, Customer Care team

    Dear Maria, Thank you for the time spent with us on our property! We sincerely value your opinion. The water in all Iceland has the specific sulphur smell and minerals, which is causing the feeling of scent when you start the hot water. We… Mostrar más

    Máni Apartments
    6 de febrero de 2024
  • Alazne

    Escrito en 28 de diciembre de 2023 · Se alojó en diciembre de 2023

    Comentario auténtico

    no me gusto nada

    el soporte no me gusto nada

    Respuesta del alojamiento:

    Thank you for the time spent with us on our property. We sincerely appreciate your opinion. Our teams always strive to leave feelings in our guests for as great an experience as possible. We are sad to hear that you couldn’t have as much positive experience as we wished for you! The notes you provided us with for your stay will be taken into consideration. Still looking forward to hosting you someday again, in order to ameliorate for the unpleasant case. Best wishes, Kristina, Heimaleiga team

    Thank you for the time spent with us on our property. We sincerely appreciate your opinion. Our teams always strive to leave feelings in our guests for as great an experience as possible. We are sad to hear that you couldn’t have as much po… Mostrar más

    Máni Apartments
    18 de junio de 2024
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  • Paloma

    Escrito en 8 de agosto de 2023 · Se alojó en julio de 2023

    Comentario auténtico

    La ubicación

    Necesita reforma. Lo peor, está sobre un bar con música en directo y no hay quien pegue ojo en toda la noche. Muy caro para lo que es

    Respuesta del alojamiento:

    Dear Paloma, Thank you for your review. We are happy that you chose to stay with us. We always appreciate all reviews and remarks from all guests, because we always strive to improve and provide the best services to our guests. We really hope to have the opportunity to have you as our guest again in the future for a better experience. Best regards, Georgie

    Dear Paloma, Thank you for your review. We are happy that you chose to stay with us. We always appreciate all reviews and remarks from all guests, because we always strive to improve and provide the best services to our guests. We really h… Mostrar más

    Máni Apartments
    9 de agosto de 2023
  • Juan

    Escrito en 19 de mayo de 2023 · Se alojó en mayo de 2023

    Comentario auténtico

    centrico en la zona de restaurantes y bares

    No hay recepcion de hotel, no tiene 4 estrellas como se anuncia, apenas llega a 2

    Respuesta del alojamiento:

    Dear Juan, Thank you for review on your recent stay with us. We appreciate and value your feedback. We are truly saddened to hear that the facilities did not meet your expectation. Your feedback has been passed on to our upper staff who will look into areas that you believe we can improve on to enhance our guest's experience. We do hope that we get the chance to welcome you back in the future for a more positive visit. Best wishes, Marie

    Dear Juan, Thank you for review on your recent stay with us. We appreciate and value your feedback. We are truly saddened to hear that the facilities did not meet your expectation. Your feedback has been passed on to our upper staff who wi… Mostrar más

    Máni Apartments
    20 de mayo de 2023
  • Miriam

    Escrito en 23 de diciembre de 2022 · Se alojó en noviembre de 2022

    Comentario auténtico

    El hotel es perfecto 👌 En el centro de Reykjavik está este apartamento, la habitación bastante amplia, con amenidades completas. Me sorprendió la habitación, la cama era cómoda, tenía una pequeña sala de estar y una mesa, el baño en muy buenas condiciones, limpio. Personal muy amable.

    Respuesta del alojamiento:

    Thank you so much for your wonderful review. We are pleased to hear that you enjoyed your time with us. We do strive to provide the best experience to our clients and it is heartwarming to hear that our effort was appreciated. Thank you very much for staying with us. We hope that we are able to welcome you back in the future.

    Thank you so much for your wonderful review. We are pleased to hear that you enjoyed your time with us. We do strive to provide the best experience to our clients and it is heartwarming to hear that our effort was appreciated. Thank you ve… Mostrar más

    Máni Apartments
    24 de diciembre de 2022
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  • Jorge

    Escrito en 10 de diciembre de 2022 · Se alojó en diciembre de 2022

    Comentario auténtico
  • Sergio

    Escrito en 24 de noviembre de 2022 · Se alojó en noviembre de 2022

    Comentario auténtico
  • Andrea

    Escrito en 15 de noviembre de 2022 · Se alojó en noviembre de 2022

    Comentario auténtico

    Lo mejor del alojamiento es la ubicación, el resto un poco decepcionante.

    No me gusto prácticamente nada, por las fotos parece una cosa que luego por lo menos en la habitación que a mi me toco mo tiene nada que ver. La cocina está muy poco equipada, solo teníamos una olla para cocinar. El baño era diminuto, el agua de la ducha salía poca, mal y tarde. La cama era incomodísima, se te clavan los muelles por todos lados. La mitad de las luces no funcionaban. De hecho en lo que es cocina-comedor solo funcionaba un alógeno. Y para colmo, cuando fui a encender la tostadora soltó un chispazo y se nos fue la luz en la habitación. Un desastre todo.

    Respuesta del alojamiento:

    Thank you for feedback, we take our guests comfort very seriously. Unfortunately on this occasion we did not hear from you while you were staying with us, hence we did not know you were having issues. On that note I would like to inform our future guests that if there is anything that needs our attention when arriving to the apartment please let us know and we will make sure it is attended to. You can always send us an email, call us by phone or inform our reception staff. Despite your feedback, we do hope that we are able to welcome you back to experience a more positive visit.

    Thank you for feedback, we take our guests comfort very seriously. Unfortunately on this occasion we did not hear from you while you were staying with us, hence we did not know you were having issues. On that note I would like to inform our… Mostrar más

    Máni Apartments
    15 de noviembre de 2022
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  • Fernando

    Escrito en 17 de octubre de 2022 · Se alojó en octubre de 2022

    Comentario auténtico
  • Lorena

    Escrito en 11 de septiembre de 2022 · Se alojó en septiembre de 2022

    Comentario auténtico

    Un buen apartamento en el centro de la ciudad, con todo a mano

    Los ruidos de la calle. No dispone de baño en la habitación, aunque tiene baño privado en frente.

    Respuesta del alojamiento:

    Thank you so much for your wonderful review. We are pleased that you were happy with your stay overall. We do strive to provide the best experience to our clients and it is heartwarming to hear that our effort was appreciated. Most of all thank you for staying with us. We do hope that we are able to welcome you back in the future. Best and warmest wishes from our team, Hristijan

    Thank you so much for your wonderful review. We are pleased that you were happy with your stay overall. We do strive to provide the best experience to our clients and it is heartwarming to hear that our effort was appreciated. Most of al… Mostrar más

    Máni Apartments
    13 de septiembre de 2022
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Los comentarios expresan las opiniones personales de los clientes de Booking.com que han completado el cuestionario tras su estancia en el hotel. Estas opiniones no representan necesariamente las de Booking.com. Ver nuestros consejos y pautas para los comentarios

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