Reviews of Skuggi Hotel by Keahotels 3 stars
Hverfisgata 103, 101 Reykjavík, Iceland

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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewVery comfortable, clean and great location
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe location was perfect, near to the town and great restaurants. Great parking.
Too small breakfast and extra charge for special coffee.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewSuper friendly personnel. There’s parking available.
Breakfast could have a bit more variety. It’s not easy to ventilate the room with only tiny window opened.
Dear Pawel, Thank you for sharing your experience with us. We’re very happy to hear you enjoyed your stay and especially appreciated our friendly team and parking facilities. Your comments regarding breakfast variety and room ventilation are very valuable to us, we will certainly take them into consideration as we continue to improve our guest experience. We hope to welcome you back on your next visit to Reykjavík! Warm regards, Eva Björg Hotle Manager
Dear Pawel, Thank you for sharing your experience with us. We’re very happy to hear you enjoyed your stay and especially appreciated our friendly team and parking facilities. Your comments regarding breakfast variety and room ventilation a… Show more
Reviewed: 28 August 2025 · Stayed in July 2025
Verified reviewThis hotel is in a quiet part of town but there are many restaurants within walking distance. There is secure parking available although it does fill up. The breakfast buffet was excellent except for the coffee. There were plenty of labels on the buffet.
Not sure where we would have parked the car if the garage was full. We always made sure to get there early.
Dear Roger, Thank you for your thoughtful review. We’re glad to hear that you enjoyed our quiet yet central location, the breakfast buffet, and the convenience of our secure parking. We also appreciate your feedback regarding the coffee and the availability of parking spaces — both are areas we are continuously working to improve. We’re pleased you chose to stay with us and hope to welcome you back on your next visit to Reykjavík. Best regards, Eva Björg Hotel Manager
Dear Roger, Thank you for your thoughtful review. We’re glad to hear that you enjoyed our quiet yet central location, the breakfast buffet, and the convenience of our secure parking. We also appreciate your feedback regarding the coffee an… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe location was great, free parking close by, beds comfortable. The hotel accommodated us with a request to change rooms as the first room offered was very hot and we couldn’t open the window more than a few cms. Breakfast ok.
The rabbit warren corridors (you have to go up to come down again and cross over several corridors to get to the lobby and breakfast area). Compared to the Kea hotels on Siglufjörður and Reykjavik this hotel is uninspired.
Dear John, Thank you for sharing your experience with us. We’re pleased to hear that you enjoyed our central location, convenient parking, and comfortable beds, and that our team was able to assist with your room change request. At the same time, we regret that some aspects of the property layout and overall atmosphere did not meet your expectations. Your comments are very valuable to us as we continuously look for ways to improve both comfort and guest experience. We hope to have the opportunity to welcome you back and provide a more inspired stay. Best regards, Eva Björg Hotel Manager
Dear John, Thank you for sharing your experience with us. We’re pleased to hear that you enjoyed our central location, convenient parking, and comfortable beds, and that our team was able to assist with your room change request. At the sam… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewStaff was very friendly and helpful.
Dear Jamie, Thank you for your kind words. We’re delighted to hear that our staff made such a positive impression by being friendly and helpful. We hope to welcome you back to Skuggi Hotel on your next visit to Reykjavík. Best regards, Eva Björg Hotel Manager
Dear Jamie, Thank you for your kind words. We’re delighted to hear that our staff made such a positive impression by being friendly and helpful. We hope to welcome you back to Skuggi Hotel on your next visit to Reykjavík. Best regards, Ev… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe hotel was very good in all respects but not exceptional. The location, helpful staff, decent breakfast make it an ideal Reykjavík base, although at a rather steep price.
Dear William, Thank you for sharing your feedback. We’re glad to hear you enjoyed our location, friendly staff, and breakfast during your stay, and that Skuggi Hotel served as a good base for exploring Reykjavík. We hope to have the pleasure of welcoming you again on a future trip to Iceland. Best regards, Eva Björg Hotel Manager
Dear William, Thank you for sharing your feedback. We’re glad to hear you enjoyed our location, friendly staff, and breakfast during your stay, and that Skuggi Hotel served as a good base for exploring Reykjavík. We hope to have the pleas… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewVery friendly staff, prompt responses. The location is very good, walking distance from the main points in Reykjavik’s city centre:
No complaints
Dear Carlos, Thank you so much for your wonderful feedback! We’re delighted you enjoyed our central location and the service from our team. It’s great to know everything met your expectations. We hope to welcome you back to Skuggi Hotel on your next visit to Reykjavík! Best regards, Eva Björg Hotle Manager
Dear Carlos, Thank you so much for your wonderful feedback! We’re delighted you enjoyed our central location and the service from our team. It’s great to know everything met your expectations. We hope to welcome you back to Skuggi Hotel o… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewBreakfast, location, clean, friendly staff, parking
No gym
Dear Bram, We are delighted to hear you enjoyed your recent stay with us. Thank you so much for taking the time to share this with us and your fellow travellers. We thank you for choosing to stay with us at Skuggi Hotel. We hope to welcome you back again. Best regards, Eva Björg Hotel Manager
Dear Bram, We are delighted to hear you enjoyed your recent stay with us. Thank you so much for taking the time to share this with us and your fellow travellers. We thank you for choosing to stay with us at Skuggi Hotel. We hope to welcom… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewGreat central location, but still nice and quiet
Dear Penelope, Thank you for taking the time to write a review, and thank you for choosing to stay with us and sharing your experience with your fellow travellers. Hopefully we will be able to see you soon. Best regards, Eva Björg hotel Manager
Dear Penelope, Thank you for taking the time to write a review, and thank you for choosing to stay with us and sharing your experience with your fellow travellers. Hopefully we will be able to see you soon. Best regards, Eva Björg hotel M… Show more
Reviewed: 19 August 2025 · Stayed in July 2025
Verified reviewBreakfast was terrific Location excellent quite a comfortable environment
Rooms were small and dark, especially for our second stay, we were given an extremely small room. Would have liked breakfast to have started at 6.30 rather than 7
Dear Lipson, Thank you for taking the time to write a review. I am happy to see you enjoyed your stay with us, thank you for your feedback. Best regards, Eva Björg Hotel Manager
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewExcellent breakfast with a good variety of choices of food. Staff were very friendly and helpful and accommodating. Great location close to the main shopping street and bus stop number 9 for day trips and bus to the airport.
Dear Paul, It's truly a pleasure receiving your compliments and top rating of your recent stay with us. It was a pleasure hosting you on your travels in Iceland and I hope we'll get the chance to welcome you back one day! Kind regards, Arndís Assistant hotel manager Skuggi Hotel by Keahotels
Dear Paul, It's truly a pleasure receiving your compliments and top rating of your recent stay with us. It was a pleasure hosting you on your travels in Iceland and I hope we'll get the chance to welcome you back one day! Kind reg… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewLocation, breakfast, friendly staff, parking
No gym but public pool nearby.
Dear Bram, Thank you for sharing your review and rating of your recent stay with us. I appreciate your top rating of our team and cleanliness and I sincerely hope you had a great time during your visit to Reykjavík! Kind regards, Arndís Assistant hotel manager Skuggi Hotel by Keahotels
Dear Bram, Thank you for sharing your review and rating of your recent stay with us. I appreciate your top rating of our team and cleanliness and I sincerely hope you had a great time during your visit to Reykjavík! Kind regards, Arndís A… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewRelatively close to Most attractions
Sparse room. Poor bathroom Design
Dear Kevin, Thank you for taking the time to review our hotel. We hope you will come back and visit us soon! Best regards, Eva Björg Hotel Manager
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewDear Guest, Thank you for taking the time to write a review, and thank you for choosing to stay with us and sharing your experience with your fellow travellers. Hopefully we will be able to see you soon. Best regards, Eva Björg Hotel Manager
Dear Guest, Thank you for taking the time to write a review, and thank you for choosing to stay with us and sharing your experience with your fellow travellers. Hopefully we will be able to see you soon. Best regards, Eva Björg Hotel Mana… Show more
Reviewed: 8 August 2025 · Stayed in July 2025
Verified reviewBreakfast included was a bonus. Great choices of hot and cold food.
Dear Tim, Thank you for taking the time to write a review. I am delighted to see you enjoyed your stay with us, thank you for your feedback. Best regards, Eva Björg Hotel Manager
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewClean, comfortable
Breakfast was continental. Thought it would be a full breakfast.
Dear Robert, Thank you kindly for sharing your feedback and rating of your recent stay with us. I hope you had a great time visiting Reykjavík and that we might get the chance to welcome you back one day. Kind Regards, Arndís Assistant Hotel Manager Skuggi Hotel
Dear Robert, Thank you kindly for sharing your feedback and rating of your recent stay with us. I hope you had a great time visiting Reykjavík and that we might get the chance to welcome you back one day. Kind Regards, Arndís Assistant Ho… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewLocation was good.
Dear Susan, Thank you for taking the time to share your feedback of your recent stay with us. Your top rating truly means a lot to us and I sincerely hope you had a great time exploring Reykjavík! Kind Regards, Arndís Assistant Hotel Manager Skuggi Hotel
Dear Susan, Thank you for taking the time to share your feedback of your recent stay with us. Your top rating truly means a lot to us and I sincerely hope you had a great time exploring Reykjavík! Kind Regards, Arndís Assistant Hotel Mana… Show more