Reviews of SM Hostel

Youssef, the receptionist at the hostel, was very friendly and accommodating to all of my family's requests. The kitchen was quite nice, and the showers are decently private.

Lockers were not functional, as they don't lock in a typical locker fashion. Also, one of the locker doors was loose, so it was unusable.

The welcome we recieved on arrival was excellent, the warden made us very welcome and safely stored our luggage for the day whilst we explored Reykjavik. Maby thanks.

Nothing

The staff- extremely helpful and nice

Yousef is the best host

Very clean and good hosting

Yousef was an absolutely excellent host. He advised me on a great taxi company to come and pick me up when I got stuck in a storm. He made me a cup of tea and introduced me to some people at the hostel who became good friends.

Friendly staff Clean facilities Safe Accommodating late check in Towel was provided

Soap was not provided

Great location, in walking distance of the nature museum and the centre of Reykjavik the host was so kind and really made sure all guests had everything they needed, such as complimentary coffee, towels and even free access to the washing machine and drier. We initially booked two beds in a mixed room but upon arrival we were showed to the all female dormitory, which we really appreciated. The entrance/ common and sitting area were also under video surveillance so it overall felt pretty safe. We did also have the option of locking our room. Toilets and showers seemed newly renovated, though regardless, I would always recommend brining slippers with you if you stay at hostels.

Most furniture was quite worn and dated, beds were a bit squeaky and an appliance in the kitchen was broken. They were really minor things overall.

Quiet and comfy, good service.

The gentleman working was incredibly friendly and very welcoming. He showed us around the facility and was very helpful with anything we needed. We were late to checking in and he was still very accommodating

Nothing

Especially, the staff. Very willing to help and kind treatment

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Mr Yosef in reception did his best..

I stayed at S M Hostel for two days, from May 16th to the morning of May 18th, and I had a truly wonderful experience — all thanks to Youssef. From the moment we arrived until the time we checked out, Youssef provided outstanding customer service. He clearly explained everything we needed to know, engaged us in warm and friendly conversation, and made us feel completely comfortable throughout our stay. He was always available whenever we needed assistance, and often went out of his way to offer help without us even asking. Thank you, Youssef, for looking after us so well and delivering such exceptional service. You made our stay memorable!

Kitchen drawers and fridge are not clean

Everybody is so nice