Reviews of Stracta Hotel 4 stars
Rangárflatir 4, 850 Hella, Iceland
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe room was amazing. It had private hot tub and it was relaxing. The breakfast spread was good balance of warm and cool items.
Expensive for the price vs value.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewGood breakfast included. Cosy restaurant. Saunas included. Parking nearby.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewClean bed modern bathroom friendly desk gentleman good food nearby
Tiny rooms No telephone No television Shower water runs out to your toilet area... It's not so great that you have to wipe it dry or get your feet wet when you re-enter the bathroom Night guy leaves 10pmish, so u can not get an extra pillow or towel. No mini fridge Entry door to property appears to open to anyone at all hours? Is there a code for late checking in? Rather expensive for what you get
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewLocation is decent, breakfast was good
Room too small
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewPrivate hot tub, private parking to be able to charge hybrid vehicle. Free breakfast with wide selections.
Messaging wasn’t responsive. Didn’t get answer until a day later. Ended up walking over to the lobby to ask the question.
Dear Zeng, Thank you for a great review and for sharing your feedback! We're thrilled you enjoyed the private units, hot tub, parking, and breakfast selection. We understand the importance of timely communication, and we're sorry that there was a delay in our response. We’re working on improving our messaging system to ensure quicker replies in the future. We hope to have the opportunity to welcome you back soon for an even better experience. Kind regards, Stracta Hotel
Dear Zeng, Thank you for a great review and for sharing your feedback! We're thrilled you enjoyed the private units, hot tub, parking, and breakfast selection. We understand the importance of timely communication, and we're sorry … Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewAwesome stay! We enjoyed the hot tub after the long day of travelling Everything was perfect!
Dear Kateryna, Thank you for your wonderful feedback. We're delighted to hear that you had an enjoyable stay and that the hot tub provided a relaxing way to unwind after a long day of travel. We're pleased that everything met your expectations and that you had a comfortable experience with us. Kind regards, Stracta Hotel
Dear Kateryna, Thank you for your wonderful feedback. We're delighted to hear that you had an enjoyable stay and that the hot tub provided a relaxing way to unwind after a long day of travel. We're pleased that everything met your … Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe hotel was awesome in a great location near all the places we wanted to visit in the south. The staff were very helpful and friendly.
Nothing, it was great.
Dear Eileen, Thank you for your fantastic review. We’re thrilled to hear that you had such a positive experience with our facilities and staff. It's wonderful to know that our location was ideal for your travels and that everything met your expectations. We hope to welcome you back in the future for another great stay. Kind regards, Stracta Hotel
Dear Eileen, Thank you for your fantastic review. We’re thrilled to hear that you had such a positive experience with our facilities and staff. It's wonderful to know that our location was ideal for your travels and that everything me… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewConvenient and breakfast
Expensive
Dear Shawna, Thank you for your feedback and for highlighting the comfort of your stay, our facilities, and the breakfast – we're so glad to hear you found them convenient and enjoyable! We understand your comments about the value and location, and we truly appreciate your honesty. Pricing can vary depending on the season, but we always aim to provide a high standard of service and amenities in return. It was a pleasure having you with us, and we hope to welcome you back in the future! Kind regards, Stracta Hotel
Dear Shawna, Thank you for your feedback and for highlighting the comfort of your stay, our facilities, and the breakfast – we're so glad to hear you found them convenient and enjoyable! We understand your comments about the value and… Show more
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewConveniently located
Quality of service at restaurant
Dear Luca, Thank you for taking the time to share your feedback. We’re glad to hear you appreciated the comfort of your stay, our convenient location, and the Wi-Fi connection. We’re sorry to hear that the service at the restaurant did not meet your expectations. Your comments are important to us, and we will share them with the restaurant team to ensure improvements are made. We truly appreciate your input and hope to have the opportunity to welcome you again for a better overall experience. Best regards, Stracta Hotel
Dear Luca, Thank you for taking the time to share your feedback. We’re glad to hear you appreciated the comfort of your stay, our convenient location, and the Wi-Fi connection. We’re sorry to hear that the service at the restaurant did no… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in July 2025
Verified reviewIt is convenient to have a dinner and breakfast in the hotel after a long drive. The hotel compound is large and it has walkway so that you do not need to walk to your room in the cold. Parking is easy in front of the hotel. Breakfast is great. Unfortunately we did not make use of the outdoor hot pool after our dinner.
The noise from other rooms are too loud. We were awaken by some strange sound in the midnight. Maybe the hotel can invest a bit in sound-proof wall next time. It is marked as 4 stars in Booking.com, which makes the expectation a bit higher than necessary.
Dear Yimin, Thank you for sharing your detailed feedback. We’re glad to hear that our location, easy parking, and breakfast helped make your stopover comfortable after a long drive. We appreciate your suggestions regarding soundproofing and are sorry to hear that noise disturbed your rest. We take guest comfort seriously and will certainly review how we can improve in this area. Regarding the star rating, we understand that expectations vary, and we strive to provide the best possible experience within our category. Thank you again for your valuable comments. We hope to welcome you back for an even better stay in the future. Kind regards, Stracta Hotel
Dear Yimin, Thank you for sharing your detailed feedback. We’re glad to hear that our location, easy parking, and breakfast helped make your stopover comfortable after a long drive. We appreciate your suggestions regarding soundproofing a… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewLocation
Dated and small rooms. Expensive even for Hella. Restaurant ran out of dishes
Dear Juan Pablo, Thank you for sharing your honest feedback. We’re sorry to hear that the room size and condition did not meet your expectations and that you found the pricing higher than anticipated. We also regret the inconvenience caused by the restaurant running out of dishes during your visit. Your comments have been shared with the team to help us improve our services. We appreciate your input and hope to have the chance to provide a better experience in the future. Kind regards, Stracta Hotel
Dear Juan Pablo, Thank you for sharing your honest feedback. We’re sorry to hear that the room size and condition did not meet your expectations and that you found the pricing higher than anticipated. We also regret the inconvenience cau… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewFriendly staff, variety of accommodations, hot tub and sauna.
The room was a little small for a family of four, but that is what you get. And, if you order chicken fingers at the restaurant, you will get frozen chicken nuggets.
Dear Guest, Thank you for taking the time to share your feedback! We're glad to hear you enjoyed our friendly staff, range of accommodations, and the hot tub and sauna — we always aim to create a relaxing and welcoming environment for our guests. We appreciate your comments regarding the room size and restaurant experience. We're sorry to hear that the chicken fingers didn't meet your expectations, and we'll be passing that feedback along to our kitchen team to help us improve. Your input helps us continue to grow, and we hope to have the opportunity to welcome you and your family back again soon — perhaps in one of our larger suites for a more comfortable stay! Kind regards, Stracta Hotel
Dear Guest, Thank you for taking the time to share your feedback! We're glad to hear you enjoyed our friendly staff, range of accommodations, and the hot tub and sauna — we always aim to create a relaxing and welcoming environment for… Show more
Reviewed: 18 August 2025 · Stayed in July 2025
Verified reviewReviewed: 18 August 2025 · Stayed in July 2025
Verified reviewThe breakfast was good and the room was clean.
This was the most expensive hotel during our stay in Iceland and the room was tiny. I definitely expected more for the amount of money we paid. Some type of alarm went off twice in the middle of the night.
Dear Tanya, Thank you for taking the time to share your feedback. We're pleased to hear that you enjoyed the breakfast and found your room clean — we know how important those details are to a comfortable stay. That said, we're truly sorry to hear that your experience didn’t meet expectations, especially given the cost. Iceland can be a particularly expensive destination during peak travel times, but we understand that value and comfort should always go hand in hand. We also sincerely apologize for the overnight alarm disturbance - that is certainly not the kind of restful night we aim to provide, and we’re looking into the cause to prevent future disruptions. We appreciate your comments and hope you’ll consider giving us another chance in the future. We’d love the opportunity to provide you with a more enjoyable and restful stay. Kind regards, Stracta Hotel
Dear Tanya, Thank you for taking the time to share your feedback. We're pleased to hear that you enjoyed the breakfast and found your room clean — we know how important those details are to a comfortable stay. That said, we're tru… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThe room was clean, and the access to hot pools and sauna was a plus. Breakfast was good, with better coffee than other hotels we stayed along the ring road.
We had to wait quite some time to be seated in the bistro even if there were a lot of empty tables at the time.
Dear Mădălina, Thank you for your wonderful review and for highlighting the cleanliness, location, facilities, and overall comfort of your stay. We’re so pleased to hear you enjoyed the hot pools, sauna, and breakfast, especially the coffee. We appreciate your feedback regarding the wait at our bistro. We’re sorry for the delay and will look into our seating process to ensure a smoother experience in the future, particularly during busy times. We’re grateful you chose to stay with us and hope to welcome you back on your next trip around Iceland. Kind regards, Stracta Hotel
Dear Mădălina, Thank you for your wonderful review and for highlighting the cleanliness, location, facilities, and overall comfort of your stay. We’re so pleased to hear you enjoyed the hot pools, sauna, and breakfast, especially the coffe… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewThe breakfast not only offers a wide variety of options, but is also fresh and delicious, making it perfect for vacationers in Iceland
The shower is kind of small, but good enough.
Dear Guest, Thank you so much for your wonderful 10/10 review! We're delighted to hear you enjoyed our breakfast – we take great pride in offering a fresh and varied selection to help start your day right, especially while exploring beautiful Iceland. 😊 We appreciate your feedback about the shower as well – while space can be a bit limited, we're glad it still met your needs. We hope to welcome you back again soon! Warm regards, Stracta Hotel
Dear Guest, Thank you so much for your wonderful 10/10 review! We're delighted to hear you enjoyed our breakfast – we take great pride in offering a fresh and varied selection to help start your day right, especially while explori… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified review