Reviews of 10 KEYS MILANO 4 stars
Via Spartaco, 12 – Ang.Via Andrea Maffei, P. Vittoria, 20135 Milan, Italy
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Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in June 2025
Verified reviewV nice. Sauna in the room was a funny yet a great addition!
n/a
Dear Robert, thank you so much we truly appreciate your trust and support. We look forward to welcoming you again in the future. Warm regards, Staff 10Keys Milano.
Reviewed: 23 June 2025 · Stayed in May 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewLocation, room layout, friendly staff. Proximity to fashion showrooms and good restaurants & pâtisseries.
Easy but stressful automation system to get in and out of hotel pending on charged phone, as well as the air-condition controlled by the reception, limited staff, at times no-one picks up the reception phone to call you a taxi, no air-condition at all in the public areas of the 2nd floor (reception & restaurant). Too small closet for hanging clothes.
Dear Guest, Thank you very much for your kind feedback. We are pleased to hear that you appreciated our location and the friendliness of our staff. We sincerely apologize for any inconveniences experienced and will take your comments into careful consideration to enhance our services. We look forward to welcoming you again in the future. Kind regards, The 10Keys Milano
Dear Guest, Thank you very much for your kind feedback. We are pleased to hear that you appreciated our location and the friendliness of our staff. We sincerely apologize for any inconveniences experienced and will take your comments into … Show more
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewCleanliness. Helpful staff. Doors opening system.
Guests can not turn on/off the AC inside the room. The reception controls everything which is very wrong in my opinion.
Dear Guest, Thank you very much for sharing your feedback. We are pleased to hear that you found our staff helpful and appreciated the cleanliness of our hotel. We sincerely apologize for any inconvenience caused by the current system controlling the air conditioning. Your comments are important to us, and we will consider them carefully as we look for ways to improve guest autonomy and comfort. Thank you again for your valuable insights. We hope to have the pleasure of welcoming you back soon and providing an even better experience. Best regards, 10Keys Milano.
Dear Guest, Thank you very much for sharing your feedback. We are pleased to hear that you found our staff helpful and appreciated the cleanliness of our hotel. We sincerely apologize for any inconvenience caused by the current system con… Show more
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewGreat location, comfortable facilities and parking
Not able to use gym on the weekend Complicated access system needing to open an email, then link, the press button as well as taking a room key
Dear Guest, Thank you very much for taking the time to share your feedback. We appreciate your constructive comments regarding the access system; your insights are valuable and will help us improve our services. We sincerely apologize for any inconvenience caused by the gym access process during the weekend. We are continuously working to enhance our guest experience and will consider your suggestions to make access more seamless in the future. Thank you once again for your kind words and for choosing our hotel. We hope to have the opportunity to welcome you back soon. Warm regards, 10Keys Milano.
Dear Guest, Thank you very much for taking the time to share your feedback. We appreciate your constructive comments regarding the access system; your insights are valuable and will help us improve our services. We sincerely apologize for … Show more
Reviewed: 9 June 2025 · Stayed in May 2025
Verified reviewReviewed: 31 May 2025 · Stayed in May 2025
Verified reviewReviewed: 25 May 2025 · Stayed in May 2025
Verified reviewGood area.
The air conditioning was phone controlled and don’t work correctly. Room was hot. Very clean room but the phone app was a total pain. Room phone didn’t work. The breakfast was a total joke for sure. I would it go back especially considering the price to service. When we informed them about them about the ac not working she said she would turn it on but after that it continued to not work. No ability to change the temperature.
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewGrazie. Edoardo
Reviewed: 4 May 2025 · Stayed in April 2025
Verified reviewReviewed: 10 April 2025 · Stayed in April 2025
Verified reviewReviewed: 28 March 2025 · Stayed in March 2025
Verified reviewQuality of the room was perfect
Thank you very much. Edoardo
Reviewed: 20 March 2025 · Stayed in March 2025
Verified reviewGood pricing, room size big, clean and friendly staff! I visit Milano 4 times a year and I like to stay in Key Milano every time! Tks
Thank you very much. Very kind from you. See you next time. Edoardo
Reviewed: 31 January 2025 · Stayed in January 2025
Verified reviewGrazie.
Reviewed: 1 January 2025 · Stayed in January 2025
Verified reviewReviewed: 26 December 2024 · Stayed in December 2024
Verified reviewRoom was comfortable and well appointed Location was convenient
Hard to get in and out to our room - required special electronic keys and walking through multiple hallways and stairs Parking was really poor experience Poor signage Our access to our room was cut off 45 minutes before check out time. Staff said this was their policy.
Reviewed: 10 September 2024 · Stayed in September 2024
Verified reviewReviewed: 19 July 2024 · Stayed in July 2024
Verified reviewGreat price, very nice room, and very kind staff
The Aircon was malfunctioning (meaning we couldn’t adjust it ourselves and had to ask the staff). But I guess it’s a punctual issue, so I still think our stay was amazing
Dear Nathalie, thank you very much for you message. We appreciate a lot. It' very importan for us. Hope to see you next time. Edoardo
Reviewed: 17 June 2024 · Stayed in June 2024
Verified reviewReviewed: 27 May 2024 · Stayed in May 2024
Verified reviewClean comfortable modern facilities and great location. Excellent helpful reception staff.
Turkish shower a little hard to operate.
Reviewed: 26 May 2024 · Stayed in May 2024
Verified reviewReviewed: 29 April 2024 · Stayed in April 2024
Verified reviewReviewed: 21 March 2024 · Stayed in March 2024
Verified reviewSpacious, clean and modern rooms. Very helpful receptionists. Nice breakfast.
Reviewed: 14 March 2024 · Stayed in February 2024
Verified review