Отзывы о A due passi dal Botteniga

Dear guest, we were very surprised by your review. I want to respond point by point to your observations: 1) you claim that you had to walk to use public transport. We have 3 bus stops within 350 meters of the property, and they all lead to the train station. I personally gave her the necessary information, how and where to buy bus and train tickets. 2)You claim that we did not clean the room and bathroom for 5 days of your stay. We would like to point out that we are not a hotel, there are no changes of sheets for such short periods and that the structure provides everything necessary for small cleaning. 3) We don't understand what you are referring to when you talk about "cold floor". It is a normal tiled floor suitable for walking with shoes on. 4) Complains about the room temperature. At different times during your stay you were insistently asked if you wanted to raise the temperature in the room. You always replied that it was already comfortable and you didn't need heating. 5) states that the electric oven was not working, it is true, in fact it was replaced with a microwave oven. 6) Upon your arrival I duly registered your documents, explaining that, as written in your Booking reservation, you would have to pay the tourist tax, not included in the amount you paid to Booking . On the morning of your departure, more than an hour after the correct check-in time of 10.00, and insisting on the fact that new guests would arrive in a couple of hours from there, I had to join you at the bus stop of the bus to collect the tourist tax. Everything you wrote in the negative review is in contradiction with what you stated in the first part and also with the written text left in the guest book where you stated that the room was very comfortable, clean, that the owner provides all the information, and much more Still. We are convinced that your final rating is due to the insistence we had to resort to to collect the tourist tax due!

Dear guest, we were very surprised by your review. I want to respond point by point to your observations: 1) you claim that you had to walk to use public transport. We have 3 bus stops within 350 meters of the property, and they all lead to… Развернуть