Via Gramsci 4, 16035 Rapallo, Italy
#1 of 28 hotels in Rapallo
Guests' ChoiceBased on 342 hotel reviews
9.1Cleanliness
9.2
Comfort
9.3
Location
9.7
Facilities
8.9
Staff
9.7
Value for money
8.7
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 31 August 2025
David
IsraelEverything was good the team was great Sara end elina. We definitely back again
Stayed in August 2025
Reviewed: 30 August 2025
Suzanne
AustraliaRoom was a little small, shower small
Location was great, staff very friendly and helpful, room great but fairly small, fantastic view.
Stayed in July 2025
Reviewed: 23 August 2025
Alejandra
United StatesMissi g a gym
Best location in the heart of Rapallo.
Stayed in August 2025
Reviewed: 17 August 2025
Hayden
United KingdomThe Italian Riviera is renowned for glitz and glamour. The hotel is nothing less than that and more. From arrival, to greeting by the front office team, the rooms, the view, the location, I could go on and will probably fall asleep writing the so many good things about this hotel. Oh almost forgot the beds are divine to sleep in and the breakfasts. But most of all for us really stand out is the staff. The entire staff are simply amazing. Of course a hotel first impression is the front office and they are totally totally fantastic and awesome. The hotel is not run without the rest of the team, at breakfast, the housekeeping staff are always joyful and always great to wake up to great smiles and warm welcomes. I am sorry almost that I was only there for 3nights and not longer but I feel we found our place in the ligure, one that we will always come back to. Bravo to the whole team. The hotel is just wonderful.
Stayed in August 2025
Reviewed: 12 August 2025
Mazen
Saudi ArabiaOld and room size
Location and staff
Stayed in August 2025
Reviewed: 10 August 2025
Minar
SlovakiaLocation of hotel is great, on the beach, close to boat trip, close to train station, close to main boulevard. Personel was really nice, professional with good advices always.
Stayed in August 2025
Reviewed: 1 August 2025
Alexandra
Francevery loud neighbours, especially after 10 pm
very nice staff, very good breakfast with many options, comfty room, parking the car in the front space (less likely to get scratched)
Stayed in July 2025
Reviewed: 1 August 2025
Robert
United StatesThere is nothing I did not like about the place.
It’s an old world hotel modernized with regard to the infrastructure and the lobby. The owner is a motorcyclist and has a magnificent absolutely gleaming Harley Davidson, motorcycle in one part of the lobby and a beautiful iconic Vespa motor scooter in another. He also has on display a 19 century meat and cheese slicer with a great big flywheel and a brass knob that you rotate to Cut the meat and the cheese and it’s completely and utterly restored. It looks better than the day it was made. The breakfast are magnificent, including smoked salmon and real scrambled eggs! The location is right in the heart of the waterfront and absolutely anything you want to do is right there. It’s like staying at the Ritz. Only $1500 a night cheaper! I hated to leave. It’s a wonderful hotel and a wonderful city.
Stayed in July 2025
Reviewed: 26 July 2025
Michael
AustraliaLocation Old style and beautiful building Breakfast great Staff excellent and so nice
Stayed in July 2025
Reviewed: 22 July 2025
Mallozzi
United Statesn/a
Great location directly across from the harbor and within walking distance of the beach promenade, plenty of restaurants, and beautiful scenery. The staff was more than accommodating and very helpful with securing transportation if needed, ferry tickets if needed, etc. Breakfast was also abundant.
Stayed in June 2025
Reviewed: 14 July 2025
Chucheva
United StatesBeautiful hotel, founded in 1903. But in great conditions. Room with an amazing view of the sea
Stayed in July 2025
Reviewed: 14 July 2025
Lee
United KingdomBed and pillows were not great.
Staff were amazing.
Stayed in July 2025
Reviewed: 13 July 2025
Debora
SwitzerlandExcellent staff, breakfast and service overall
Stayed in July 2025
Reviewed: 9 July 2025
Veronika
GermanyThe property has the perfect location and private safe parking. There is also a wallet service which is very convenient. An additional thanks I want to say for our welcoming host - Elina. She did a great job, very helpful and kind, was a pleasure staking there and will be back for sure!
Stayed in July 2025
Reviewed: 30 June 2025
Alexander
AustraliaBreakfast was amazing, rooms were very clean and staff were super friendly. Thank you to the housekeepers for making up our rooms daily which was much appreciated. Thank you to Elina and Gian too at the front desk for their exceptional service and friendliness. We will be back!!
Stayed in June 2025
Reviewed: 29 June 2025
Krassimir
BulgariaI cannot tell anything wrong.
Perfect location and fantastic staff.
Stayed in June 2025
Reviewed: 29 June 2025
Adina
SwitzerlandVery nice boutique hotel, built on a piece of ancient wall of the city. Amazing staff, and great complementary tasting events or city tours. I would definitely come back!
Stayed in June 2025
Reviewed: 20 June 2025
Jack
United StatesAll good! Nothing to dislike!
Location and exceptional staff! Good breakfast! Lovely town. Close to ferry to Portofino! Convenient parking for our car!
Stayed in June 2025
Reviewed: 19 June 2025
Mark
United StatesFloor in room could be cleaner.
Stayed in June 2025
Reviewed: 14 June 2025
Stephen
United KingdomOnly problem was the AC didn’t work (they did offer to move us but we had partially unpacked) and the WiFi kept dropping out (we had a sea view room on the top floor)
Great location and friendly staff, great breakfast! Parked on the forecourt for €20/day.
Stayed in June 2025
Reviewed: 14 June 2025
Peter
United KingdomNothing
We loved the hotel, from the staff to the service they provided. The hotel is so close to the beach and marina. Restaurants and bars nearby were really good.
Stayed in June 2025
Reviewed: 14 June 2025
Peter
United KingdomNothing
Staff were really helpful and accommodating. Rooms were clean and a good size. Access to the town, beach/marina and restaurants/bars was directly on our doorstep. We had a great time.
Stayed in June 2025
Reviewed: 8 June 2025
Rupert
United KingdomBreakfast underwhelming and the room was dated though
Very good service and excellent front desk
Stayed in June 2025
Reviewed: 7 June 2025
Dr
LebanonTime are a bit old, though clean Toilet is small and shower is tight Breakfast needs better attention to quality which was good but a bit more would be better
City center, very helpful reception staff
Stayed in June 2025
Madrid, Spain
Revel, France
Jaipur, India
Mantes-la-Jolie, France
Inverness, UK
Postira, Croatia
Montegabbione, Italy
Mexico City, Mexico
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content