8.7

Reviews of Agio Comfy Place 4 stars

82 Via Pola, 62012 Civitanova Marche, Italy

  • 3.0 Poor
    Anastasiia

    Reviewed: 30 August 2025 · Stayed in June 2025

    Verified review

    The code for the front door of the hotel also opened my personal room, which made it constantly frightening to fall asleep. At night, the TV would randomly turn on by itself, and the air conditioner did not always work. There is also no soundproofing, so you can hear everyone. I do not recommend this place

  • Victoria

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
  • Anonymous

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    The location was good.

    Superior Room advertised with balconies but there was not one .

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  • Joel

    Reviewed: 19 June 2025 · Stayed in June 2025

    Verified review
  • De

    Reviewed: 8 June 2025 · Stayed in June 2025

    Verified review
  • Nika

    Reviewed: 2 June 2025 · Stayed in May 2025

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  • Joy

    Reviewed: 10 May 2025 · Stayed in April 2025

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  • Nika

    Reviewed: 9 May 2025 · Stayed in May 2025

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  • 7.0 Good
    Federica

    Reviewed: 11 April 2025 · Stayed in April 2025

    Verified review

    The interior design is amazing, very well done and super modern. We loved the mood lights in the shower! We had no issues with entering the place and we got all the instructions clear.

    One of the rooms strongly smelled like cigarette, we had to keep the window open for many hours. I know this must have been a previous guest's fault but I'd expect the cleaners to open the windows and spray some perfume. That same room also had only one set of towels for two people. My room had the hairdryer broken. The shower also gets overflooded quite easily. A few things that definitely need to improve in terms of room maintenance.

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  • Chang

    Reviewed: 18 March 2025 · Stayed in January 2025

    Verified review

    The location is excellent, very close to the train station. The room is comfortable and clean, and most importantly, the bed is very comfortable and provides a good night's sleep! They also offer a complimentary breakfast, which is really great! If I have the chance to revisit Civitanova in the future, I would definitely choose this hotel again! I've already recommended it to many friends.

    The washbasin is a bit small, making it hard to place items on it. The lighting is rather dim. Apart from these points, I think it was still a great accommodation experience! :)

  • Edoardo

    Reviewed: 6 March 2025 · Stayed in January 2025

    Verified review
  • Edouard

    Reviewed: 29 January 2025 · Stayed in January 2025

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  • Clive

    Reviewed: 3 January 2025 · Stayed in January 2025

    Verified review

    Very comfortable bed

    Empty shampoo bottle Mould in shower Dirty toilet No vanity in bathroom for toiletries

  • Leonardo

    Reviewed: 28 December 2024 · Stayed in December 2024

    Verified review
  • Angelo

    Reviewed: 16 December 2024 · Stayed in December 2024

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  • Hiroko

    Reviewed: 24 September 2024 · Stayed in September 2024

    Verified review

    The perfect convenient location! Also the mattress was great to have a nice rest. Also interior was nicely done. There was no staff except for a cleaning lady, who was nice and kind.

    One thing to improve possibly is that doing a makeup was inconvenient due to a less lighting and not many storage

  • Linda

    Reviewed: 19 July 2024 · Stayed in June 2024

    Verified review
  • Giada

    Reviewed: 2 July 2024 · Stayed in June 2024

    Verified review

    Clean and excellent facilities. Commendable service.

    At night the ground floor room could be noisy as during the weekend passers-by get loud.....but by no means this is the owner's fault

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  • Carla

    Reviewed: 11 June 2024 · Stayed in June 2024

    Verified review

    Agio was quite a discovery! It's nicely located, communication to access the property was seamless and the breakfast included within the room rate was really complete and surprising! Check-in and check-out were easy. The rooms are not huge but are equipped with everything you need (fridge, safe, TV, amenities, free complimentary water), beds are comfortable and cleaning service is really good. The room was impeccable when we entered.

    The shower in room 002 is in need of urgent renovation. The joints are extremely mouldy and the walls are bumpy due to water exposure. We had to shower with slippers.

  • Justin

    Reviewed: 21 March 2024 · Stayed in March 2024

    Verified review
  • Annamaria

    Reviewed: 10 March 2024 · Stayed in March 2024

    Verified review

    The bed was super comfy. Staff very helpful.

    Although the facilities are quite modern, the furniture has already signs of damages. Impossible to have a shower without floating the whole bathroom. The room was not very warm and it was not possible to turn the bathroom heating on. I have been in this hotel twice and in both the occasion I had a ground floor room, which was quite unpleasant due to the entrance noises.

    Property response:

    Dear Annamaria, we're glad you decided to choose us again after your first stay. We looked into the problems you mentioned immediately. We also wanted to specify, if you decide to come again next time, that the Standard room types are ground floor only, as specified on Booking.com; if you prefer a higher floor, you might want to go for a Superior (second floor) or Deluxe (first floor) room. We hope to be able to host you again in the future. Thank you again for the feedback! Kind regards, Chiara Agio Comfy Place

    Dear Annamaria, we're glad you decided to choose us again after your first stay. We looked into the problems you mentioned immediately. We also wanted to specify, if you decide to come again next time, that the Standard room types are … Show more

    Agio Comfy Place
    17 March 2024
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  • 7.0 Good
    Mattia

    Reviewed: 4 March 2024 · Stayed in February 2024

    Verified review
  • Annamaria

    Reviewed: 8 February 2024 · Stayed in January 2024

    Verified review

    The staff is very kind and happy to help. Facilities are contemporary and the bed was very comfortable. Perfectly located for holidays days

    The room was quite small, no view and unfortunately at ground floor. No dedicated car parking. No kettle in the room Some dust here and there I would have preferred a closer breakfast coffee shop

  • Beatrice

    Reviewed: 19 January 2024 · Stayed in January 2024

    Verified review
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  • Sylvie

    Reviewed: 16 January 2024 · Stayed in January 2024

    Verified review

    Net en mooi

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