Reviews of Agriturismo Le Ginestruzze
Via San Piero In Mercato 81, 50025 Montespertoli, Italy
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Reviewed: 8 January 2023 · Stayed in January 2023
Verified reviewThe location is convenient, the accommodation has got a big private parking place which is great. The owner is prepared to give information about see sights.
We don't recommend it in winter because they charge you extra for the heating. A day before we arrived the owner asked us if we want her to turn on the heating - if so, at our expense. The house is old, it has thick stone walls and if you wanted to heat it up, it should be turned on constantly for more than one day. Despite hot radiators the place wasn't warm when we came, but the heating costed us before we have even arrived! We payed 30€ for 3 days, ate breakfasts in coats and caught a serious cold. We think it would be just fair not to rent out this house in winter, if it's to expensive for the owners to heat the house. The taxes should be 1€/person/day, as written at Booking, but the owner wanted 2€/person/day. Extortionate, sadly.
Dear Mr. Mirko, I will try to be correct and kind in my answer. He considered us dishonest people, extortionists, because we asked for a tourist tax of 2 euros, which is what the Municipality of Montespertoli demands from customers staying in accommodation facilities in the area. It's true that 1 euro is still written on Booking (impossible for us to change this item), while our Municipality increased this tax (if you don't believe what I said, it can go very well on the portal of the Municipality of Montespertoli and check!) last year . I don't think I extorted anything from you, given that at the end of your stay you and your wife paid 1 euro a day and I paid the difference! As for the heating, you did not carefully observe the house rules expressly written on Booking, which I had reminded you again in my message of 19/12 and urged again with a second one on 28/12 on the eve of your arrival . The cost of heating, in our structure, is separate. Would you like to pay a lump sum and maybe go and pay more than you could consume? Now that would be extortion! Of course it's winter and for this reason the apartments must be heated before the client's arrival, also because they often remain closed during the summer! Perhaps we would have sinned by not turning the heating up to the max, but during her stay she could have adjusted it to her liking, or in any case asked why it was so cold in the apartment and not just how much she was consuming per day. We don't know how much gas can cost in your country, but here in Italy it is very expensive! We are unfortunately paying for the consequences of the war in Ukraine! However, even if your score was strongly negative, we are hosts who believe in our work that we have been doing for many years and we invite all other customers to check on other platforms how positive the reviews of the many who have passed through ours are. framework. If our service was so terrible for you that you forget, please do not return!
Dear Mr. Mirko, I will try to be correct and kind in my answer. He considered us dishonest people, extortionists, because we asked for a tourist tax of 2 euros, which is what the Municipality of Montespertoli demands from customers staying … Show more