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  5. Reviews of Albergo ai Tolentini

Reviews of Albergo ai Tolentini 1 stars

Calle Amai 197/G, Santa Croce, 30135 Venice, Italy

#274 of 298 hotels in Venice

Guests' Choice

Review score

Based on 227 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.5

  • Location

    9.0

  • Facilities

    7.0

  • Staff

    7.8

  • Value for money

    7.4

  • Free WiFi

    6.6

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Showing 1 – 25

  • Reviewed: 31 August 2025

    8.0
    Great location
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    The host changed the room and stay address at the last minute. She never sent me a message about the change. After lugging our luggage all the way from the train station to the original address and trying to call many times she finally picked up the call. Then she told us to come to a totally different address. The rooms we got, were not the rooms we originally booked. And these changes were never communicated to us either.

    Good location and value for money

    Stayed in August 2025

  • Reviewed: 18 August 2025

    8.0
    We loved it!
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights

    The room could have been a bit cleaner upon check-in, but they made up the next day.

    Great location, everything is walking-distance yet not in the middle of the tourist-madness. The staff was supernice and very helpful, we loved every minute. Thank you!

    Stayed in August 2025

  • Reviewed: 23 July 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The location was fantastic, right by the train station and within easy reach of all the main attractions. Our room was clean, and check-in was a breeze. The air conditioning worked well, though it was a bit noisy. Considering the price, we felt it was a good value. The only real downsides were the lack of space for an electric kettle and a mini-fridge that didn't work at all, which was frustrating as some of our food spoiled.

    Stayed in July 2025

  • Reviewed: 20 July 2025

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The light in the hall in doubleroom where lighting at night when you moved. It was very disturb.

    Very near restaurant and comfortable and quiet neighborhood.

    Stayed in July 2025

  • Reviewed: 28 June 2025

    7.0
    Good
    • Leisure trip
    • People with friends
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    There is no kettle , had mentioned coffee and tea but nothing available.

    Staff was kind to give the check in at 12

    Stayed in June 2025

  • Reviewed: 25 May 2025

    6.0
    Pleasant stay
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Very good location on the island.

    Stayed in May 2025

  • Reviewed: 23 May 2025

    7.0
    The location is well situated clos to the piazzale Roma busstop ,carparking and railway station ,and
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights

    presence of mosquito nets . No possibility to dropoff luggage when one arrives early or leaves later in the day .So you need to find a luggage storage .There are some located at the busstop piazzale Roma which is close by for 5 € a day per bag .

    there is no staff present at the location ,only the friendly cleaning lady was occasionally in the morning . We could only check in as of 2 pm, but we got a message from the hotel that someone would let us in at 1 pm .She was on time .Later we received a local tel nmbr in case we needed something . The room was clean . We sleep with open windows,but there ar no mosquito nets, so a mosquito repellant was needed .Presence of mosquito nets .

    Stayed in May 2025

  • Reviewed: 22 May 2025

    8.0
    The staff was so helpful and we loved her food recommendations! Would definitely recommend staying here just make sure y
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    We almost missed our train because the property had locked the gate without notifying us. We had to wake up someone in another room to use their key and thankfully got out in time- just so you know make sure this doesn’t happen to you. Also the fridge didn’t work in our room so we had to throw out some food unfortunately.

    Cute little spot with a good view of some street life! Had a tv with Netflix capabilities which was nice! Super close to the train station which was very convenient with an early train time.

    Stayed in May 2025

  • Reviewed: 29 October 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights

    Under the bed it was extremely dirty, the bathroom had some rust and fungus

    Location

    Stayed in October 2024

  • Reviewed: 15 October 2024

    8.0
    Excellent, value for money hotel. Good location
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 3 nights

    Excellent management - we'd booked a twin but it was set up as a double, there was someone there within the hour to change it for us. Good location for wandering around Venice.

    Stayed in October 2024

  • Reviewed: 14 October 2024

    8.0
    Nice spot, but take into account chek in/out times for your flights
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Check in its too late, it’s at 2pm, you would need to wait a lot for it if you get to the city earlier, and check out is at 10am, too early, and no luggage storage, so we had leave the room and be around with all our luggage, we didn’t liked that, also the city tax is in cash, in other places tax was paid via link or card, we had to withdraw cash from atm to pay it

    Good location, clean, no too pricey

    Stayed in October 2024

  • Reviewed: 8 October 2024

    6.0
    Convenient and quiet but beds were uncomfortable
    • Leisure trip
    • Couple
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Room was overall okay but the bed was really hard and uncomfortable. My husband ended up sleeping on the pull out couch because it was more comfortable. When we arrived there were mosquitoes in our room which really wasn’t an issue until we noticed little marks/blood stains on the walls around the room from where people previously killed the mosquitoes. Didn’t really have an active issues with them during our stay but the marks were noticeable and a little gross.

    Hotel was in a nice location. Quiet and away from the busiest parts of Venice but very walkable to them. Close to some good cafes and restaurants. Not far from the train station either which was a perk.

    Stayed in October 2024

  • Reviewed: 2 October 2024

    7.0
    Had great stay in Venice. Only here for one night so room served its purpose.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It was basic and not even a kettle but we did know that on booking

    Convenience for station

    Stayed in September 2024

  • Reviewed: 25 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 3 nights

    would have been nice to have a kettle

    great location small and simple room with the tiny shower, good enough for spending a few nights there

    Stayed in September 2024

  • Reviewed: 25 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    During our stay we did not hot water because of boiler’s building issue.

    Stayed in September 2024

  • Reviewed: 10 September 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    When I entered there was 2 black spiders on the bed, I smashed then as such and informed the staff but they just sorry, I understand in Venice insects and spiders are common but you need to keep insect sprays in the room. Anyway the staff reacted just sorry but didn’t speak about any compensation yet

    Very close to piazzale Roma, not even 2 mins walk

    Stayed in September 2024

  • Reviewed: 24 August 2024

    7.0
    Good but can be better.
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Little bed was too loud. Air conditioner smells weird.

    Hotel was very easy to find, nice location.

    Stayed in August 2024

  • Reviewed: 27 July 2024

    8.0
    Okay
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night

    No physical reception. There is no information about it in the description. No cutlery.

    Low price. Cleanliness, air conditioning and comfortable bed.

    Stayed in July 2024

  • Reviewed: 24 June 2024

    7.0
    Nice room in good location, would recommend
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nice hotel room in good location. Good communication with host.

    Stayed in June 2024

  • Reviewed: 19 June 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    But since the restaurant is just bellow your windows it can be loud. Also since there is no reception everything was communicated via chat - what if something happens and owner is out of reach (we did not get respond for few hours, but nothing happened so it was okay, but what if). Corridor and stairs is really narrow. No reception = no luggage storage, but you can store it for few euros in the train station.

    Definitely location, it was few minutes by walking from train station, also next to the canal. It is good for introverts since there is no reception. It is really small hotel with just 3- 4 rooms. There is the restaurant with tables outside in the hotels ground floor - food/coffee and evening chill with drink is good

    Stayed in May 2024

  • Reviewed: 5 June 2024

    8.0
    Not bad place to stay but expensive for the price.
    • Leisure trip
    • Couple
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    - The pressure in the tap was very low; - The air conditioner needs to be repaired as it always switched off after 1 minute of operation.

    Very good location, close to good cafes and 5 minutes to the supermarket, park, railway station.

    Stayed in June 2024

  • Reviewed: 25 May 2024

    6.0
    Great location,you saves a lot of your time,but its not possible leave your lugage after check out!
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 1 night

    after confirming the reservation was information sent that it is not possible to leave luggage after checkout, I was very upset, this information was nowhere to be found !?!? are u serious?

    Great location, at the beginning of Venezia, and you can come from anywhere - we came from Tronchetto - airport bus/train - great starting point. A short distance from the arrival and then a great point for exploring the city. It's not on the other side of town and this is perfect!

    Stayed in May 2024

  • Reviewed: 19 May 2024

    7.0
    Average
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The had a TV but it didn’t work and the bed was too soft. Also is too expensive for what they offer. We didn’t get a kettle

    It was near the main train/bus/waterbus station

    Stayed in May 2024

  • Reviewed: 12 May 2024

    7.0
    Good for a night
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The room was clean but dusty in the cabinet and some parts of the bathroom. The furniture was outdated. The room was a little dark.

    Even though there was no staff around, the communication was not hard, they replied to every message shortly and explained everything well. After we arrived there was a storm and they warned us about it too. Beds were comfortable and big enough.

    Stayed in April 2024

Showing 1 – 25

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