7.9

Reviews of Albergo Lungomare 3 stars

Via Matteotti 2, 19011 Bonassola, Italy

  • Elena

    Reviewed: 3 September 2025 · Stayed in August 2025

    Verified review
  • Diana

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    The location was superb, breakfast was tasty, beach just a minute away and train station to Cinque Terre few minutes away.

    Once looking for accommodation in Bonassola I filtered by free parking and breakfast included. This hotel came up. I took 2 rooms in total, paid for 2 nights straight, we had 2 hours to reach the hotel. Once driving to the hotel I received a message that breakfast is not included (10 euro per person), additional tourist tax to be paid (2 euro per person) and parking on the street is available only (paid by app or parking meter). I was not happy and sent message back that we want to cancel, since it was paid in advance it could not happen. Anyways we arrived and turned out we had breakfast included. Strange. During the stay we asked for water few times as there was no fridge in the room and we had to pay for waters at the check out!!!! Also at the check out we were told that first day breakfast was included however not the second day. It gets more strange at this stage when I said Im not happy and I want to speak to the manager. Miracle happened and I was charged finally for waters and tourist tax at the end. Still not happy with the service and how undeceive the staff can be.

    Property response:

    We apologize for your disappointment and misunderstanding, but the staff tried every possible way to offer you the best possible service, even offering breakfast a second time, even though it wasnt included as specified at the time of booking, due to your misunderstanding. The standard rate does not include breakfast, which was kindly offered as a welcome gift only on the first day. Your reservation was non-refundable. The tourist tax is also not included and is paid to the municipality, while beverages are obviously subject to charges, such as the bottled water you requested at reception. We would like to reiterate that our hotel does not have its own parking, so public parking is paid. We hope your next visit will be a better experience, and as always, our staff will do their best to ensure a pleasant stay for all our guests. Best regards Hotel Lungomare The Management

    We apologize for your disappointment and misunderstanding, but the staff tried every possible way to offer you the best possible service, even offering breakfast a second time, even though it wasnt included as specified at the time of booki… Show more

    Albergo Lungomare
    29 August 2025
  • Márton

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    The staff was professional. The breakfast is substantial and correct. Very close to the beach

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  • Luka

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    The staff were very friendly, the location was very convenient. Central to the small town with easy access to the beach and tunnels to neighbouring towns. It was also exceptionally clean, one of the cleanest places I have stayed!

  • Ivo

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review
  • 3.0 Poor
    Gian

    Reviewed: 24 July 2025 · Stayed in June 2025

    Verified review
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  • Annabella

    Reviewed: 18 July 2025 · Stayed in July 2025

    Verified review

    To much noisy during the night I couldn’t sleep at all

  • Vittoria

    Reviewed: 7 July 2025 · Stayed in July 2025

    Verified review

    Position and the renewed room

  • Roy

    Reviewed: 4 July 2025 · Stayed in July 2025

    Verified review

    The place, the staff, the view. It's a perfect place to relax . We had a great time. Perfect family getaway. Clean room, very good air conditioning. Really great value for money. Highly recommended, definitely coming back again.😘😘

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  • Gizem

    Reviewed: 13 June 2025 · Stayed in June 2025

    Verified review
  • Valeria

    Reviewed: 5 September 2024 · Stayed in September 2024

    Verified review
  • 7.0 Good
    Francesco

    Reviewed: 26 August 2024 · Stayed in August 2024

    Verified review

    Perfect location near the beach. Rooms are very comfortable near the beach, very good stay.

    window was on internal garden with the view of a roof. Roof could be redone for a nicer view, it's dirty and old.

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  • Pieter

    Reviewed: 22 August 2024 · Stayed in July 2024

    Verified review

    Nice location at 25m from the beach, in a typical Italian place, friendly and helpful staff.

    The only thing that could be better is a larger choice for the breakfast buffet, but there are plenty of coffee bars in the neighborhood where you can have a good cappuccino and a cornetto alla marmalata

  • Joanne

    Reviewed: 17 August 2024 · Stayed in August 2024

    Verified review

    Centrally situated, just a couple hundred yards to the beach. An older structure, but very clean and comfortable. Staff very friendly and helpful

  • Ramona

    Reviewed: 13 August 2024 · Stayed in June 2024

    Verified review
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  • Emily

    Reviewed: 10 August 2024 · Stayed in August 2024

    Verified review

    Cleanliness, staff & location.

    The breakfast could have had a bit more fresh fruit

  • Kaplan

    Reviewed: 17 July 2024 · Stayed in June 2024

    Verified review

    Great location. Nice room and quiet.

    The AC did not work. But it was a cool enough night and there were no bugs, so it worked just to keep the windows open

  • Olivia

    Reviewed: 11 July 2024 · Stayed in July 2024

    Verified review

    Our family room was great and the breakfast was magnificent. The hotel location is the best you can get and the staff is nice and helpful

    N/A

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  • Emily

    Reviewed: 4 July 2024 · Stayed in July 2024

    Verified review

    The staff was very helpful. The location was great!

    The bed and bedding were not very comfortable.

  • Lovercamp

    Reviewed: 21 June 2024 · Stayed in June 2024

    Verified review
  • Schmocker

    Reviewed: 17 June 2024 · Stayed in June 2024

    Verified review

    Very good location. Close to the beach, cross the small no traffic road, Restaurants etc. The staff was very helpful.

    Nothing

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  • Ramona

    Reviewed: 15 June 2024 · Stayed in June 2024

    Verified review

    Location was great. Staff kind.

    The beds were uncomfortable.

  • Davide

    Reviewed: 15 May 2024 · Stayed in May 2024

    Verified review

    The location is excellent, 50m from the sea shore. The staff is very friendly.

    The structure would need to be 'refreshed' somehow. The rooms could be then easily proposed at the double of their current rate thanks to the exceptional position of the hotel. I would also consider improving the offer for the breakfast, looks a bit too 'cheap'...

  • Patricia

    Reviewed: 12 November 2023 · Stayed in October 2023

    Verified review
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